Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 965 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 965 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 25th August 2024

Anonymous // 01/01/2019

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“Great company very helpful and great prices”

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“very good service. Delivery on time on the day.”

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“first class service”

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“Excellent service throughout, highly recommended.”

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“Easy to order online, kept upto date reference my order and the delivery men were very helpful.”

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“Excellent service.”

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“Purchased some timber fencing materials from KBM, material was on special offer, decent price and competitive with other timber merchants. All materials delivered on 3rd working after placing order, albeit delivery was late in the day @ 18-10 but can live with that. Would recommend KBM and would purchase from them again. Thanks.”

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Dear James, Thank you so much for giving Keith Builders Merchants a 5-star rating ! We are thrilled to hear that you had a great experience purchasing timber fencing materials from us. Knowing that our special offer was competitive with other timber merchants and that you found the prices decent confirms that we are providing excellent value to our customers. We are delighted that you would recommend us and are willing to purchase from us again. It means a lot to us to have your trust and support. Once again, thank you for your kind words and valuable feedback. We truly appreciate it and look forward to serving you again in the future ! Best regards, KBM

“Love the prices you offered. The delivery was spot on, and I was delighted with your service”

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Dear Roy, Thank you so much for awarding Keith Builders Merchants with a fantastic 5-star rating ! We really appreciate your support and feedback. Best regards, Customer Service Team at Keith Builders

“KBM are the most professional builders merchant i have used in the NE, the staff from office, loading and delivery were all positively motivated to support me as the customer. the focus was on providing me the right products and not selling for the sake of it. the deliveries were despatched on time and delivered in a safe and secure manner to my property. i will definitely use again please keep up the good work Ewan”

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Dear Ewan, Thank you so much for your outstanding 5-star rating of Keith Builders Merchants ! We truly appreciate your feedback. At KBM, customer satisfaction is our top priority and we are thrilled to hear that our team provided you with a positive and professional experience. Your kind words and support mean a lot to us and we look forward to serving you again in the future. Thank you for choosing Keith Builders Merchants and please don't hesitate to reach out if you need anything further. Best regards, KBM

“I ordered a ton of top soil recently it was delivered promptly and exactly where asked”

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“Ordered sleepers online and they were delivered really quickly. The delivery was great, all off loaded from a truck with a mechanical grabber by a very pleasant driver. Will definitely order more materials in future.”

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Dear Rachael, Thank you so much for taking the time to give us a fantastic 5-star rating. We appreciate your feedback and are thrilled to hear about your positive experience with Keith Builders Merchants. Should you require any more materials in the future, please do not hesitate to reach out to us. We would be more than happy to assist you. Once again, thank you for choosing Keith Builders. We look forward to serving you again soon! Warm regards, KBM

“Prompt polite service.There was a mistake with my order that was quickly rectified. I highly recommend based on my experience.”

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Dear David, Thank you so much for your 5-star rating of Keith Builders Merchants. We greatly appreciate your positive feedback and recommendation based on your experience. Please do not hesitate to reach out if you need any further assistance or have any more feedback to share. We look forward to serving you again in the future. Best regards, KBM

“Delivery very prompt, staff helpful and placed delivery where needed.”

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Dear Harry, Thank you so much for your five-star rating of Keith Builders Merchants We greatly appreciate your feedback and hope we will able to help you again in the future Warm regards, KBM

“Excellent service from KBM. The website is clear and easy to use. They communicate in good time to notify you of the delivery time and delivered within a few days.”

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Dear John, Thank you so much for your fantastic 5-star rating of Keith Builders Merchants. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. At Keith Builders, we strive to provide excellent service and we hope you return via www.kbmshop.co.uk Your loyalty as a customer means the world to us and we're grateful for your continued support. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you again for your kind words and for being a valued customer of Keith Builders Merchants Best regards, KBM

“Good price for decking boards.”

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“Excellent service from KBM, good communications throughout. Highly recommended .”

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Dear Lee, Thank you so much for your 5-star rating of Keith Builders Merchants We really appreciate your support and are thrilled to hear that you had such a positive experience with us. Should you need any assistance in the future please don't hesitate to reach out. We're always here to help! Warm regards, KBM

“What a refreshing change for a builders merchant. Good value and excellent communications on when delivery will take place. The driver was really helpful and took good care of the products. All in, a well organised, well stocked and fuss free experience. I happily recommend.”

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Dear Aubrey, Thank you so much for your fantastic 5-star rating and for taking the time to share your experience with Keith Builders Merchants. We look forward to serving you again and providing you with more fuss-free experiences in the future. Thank you once again for your support and recommendation! Best regards, KBM

“Goods were delivered in good time no issues with anything”

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HI Douglas Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

“Ordering on website was easy and delivery was quick. However, no warning was given that delivery was by a double decker hgv lorry, too big to access my property. An alternative drop off point had to be found quickly and further transport arranged.”

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Thank you Bernard for your 4-star rating of Keith Builders. We appreciate your feedback and are thrilled to hear that ordering on our website was easy and the delivery was quick. We apologize for any inconvenience caused by the unexpected size of the double-decker HGV lorry and are pleased that you managed to find an alternative drop-off point. Your satisfaction is important to us and we will take your feedback into consideration for future improvements. Thank you again for choosing Keith Builders Merchants Ltd. Best regards, KBM

“So easy to order online and delivery driver was ace.”

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Dear Colin Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

Keith Builders is rated 4.9 based on 965 reviews