Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 953 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 25th August 2024

Anonymous // 01/01/2019

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“Delivery very prompt, staff helpful and placed delivery where needed.”

Helpful Report

Dear Harry, Thank you so much for your five-star rating of Keith Builders Merchants We greatly appreciate your feedback and hope we will able to help you again in the future Warm regards, KBM

“Excellent service from KBM. The website is clear and easy to use. They communicate in good time to notify you of the delivery time and delivered within a few days.”

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Dear John, Thank you so much for your fantastic 5-star rating of Keith Builders Merchants. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. At Keith Builders, we strive to provide excellent service and we hope you return via www.kbmshop.co.uk Your loyalty as a customer means the world to us and we're grateful for your continued support. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you again for your kind words and for being a valued customer of Keith Builders Merchants Best regards, KBM

“Good price for decking boards.”

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“Excellent service from KBM, good communications throughout. Highly recommended .”

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Dear Lee, Thank you so much for your 5-star rating of Keith Builders Merchants We really appreciate your support and are thrilled to hear that you had such a positive experience with us. Should you need any assistance in the future please don't hesitate to reach out. We're always here to help! Warm regards, KBM

“What a refreshing change for a builders merchant. Good value and excellent communications on when delivery will take place. The driver was really helpful and took good care of the products. All in, a well organised, well stocked and fuss free experience. I happily recommend.”

Helpful Report

Dear Aubrey, Thank you so much for your fantastic 5-star rating and for taking the time to share your experience with Keith Builders Merchants. We look forward to serving you again and providing you with more fuss-free experiences in the future. Thank you once again for your support and recommendation! Best regards, KBM

“Goods were delivered in good time no issues with anything”

Helpful Report

HI Douglas Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

“Ordering on website was easy and delivery was quick. However, no warning was given that delivery was by a double decker hgv lorry, too big to access my property. An alternative drop off point had to be found quickly and further transport arranged.”

Helpful Report

Thank you Bernard for your 4-star rating of Keith Builders. We appreciate your feedback and are thrilled to hear that ordering on our website was easy and the delivery was quick. We apologize for any inconvenience caused by the unexpected size of the double-decker HGV lorry and are pleased that you managed to find an alternative drop-off point. Your satisfaction is important to us and we will take your feedback into consideration for future improvements. Thank you again for choosing Keith Builders Merchants Ltd. Best regards, KBM

“So easy to order online and delivery driver was ace.”

Helpful Report

Dear Colin Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

“I have been aware of Keith Builders online for a while and planned to contact them when I required materials for a major garden project. Really glad I did as the quality of timber is excellent. Prices are good and service by delivery driver very professional and friendly..”

Helpful Report

Dear Roy, Thank you so much for your 5-star rating of Keith Builders! We greatly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to hear that our service met your expectations and we are pleased that our prices were appreciated. Once again, thank you for choosing Keith Builders. We truly value your business and look forward to serving you again in the future. Best regards, KBM

“As always, great communication and fast delivery”

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“Easy to use website, good quick communication, friendly staff when picked up order, would definitely use again”

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“Spot on company delivery on time very friendly drivers helped me in with sore hand spot on”

Helpful Report

Dear Lee, Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

“Good and efficient delivery service”

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Dear Graham, Thank you for choosing Keith Builders and for leaving a 5 star review. We look forward to serving you again in the future. Best regards, KBM

“Great value, great service. Thanks for all the help.”

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Dear Stephen Thank you so much for your 5-star rating of Keith Builders. "Great value, great service. Thanks for all the help." Customer satisfaction is our top priority, and we're thrilled that we were able to provide you with great value and outstanding service throughout your experience. We couldn't be happier knowing that we met your expectations. Once again, thank you for choosing Keith Builders Merchants Ltd and for taking the time to leave us such a positive review. We look forward to serving you again in the future Best regards, KBM

“Very easy to buy online, super fast delivery and amazing customer services.”

Helpful Report

Dear Andrea Thank you so much for leaving a 5-star rating of Keith Builders Merchants Ltd. Our team is dedicated to providing outstanding customer service, and we are delighted that we were able to meet your expectations. Thank you again for choosing Keith Builders Merchants Ltd and for taking the time to share your positive feedback. We truly appreciate it! Best regards, KBM

“Jeff and his team provide a fantastic service at KBM. Extremely helpful and very competitive prices.”

Helpful Report

Dear Jan Thank you so much for your 5-star rating and review of Keith Builders. We greatly appreciate your feedback and support. Thank you for choosing Keith Builders and for taking the time to share your positive experience. We look forward to serving you again in the future. Best regards, KBM

“Easy ordering process online, delivered next day, delivery driver phoned 15 minutes before arrival, driver was very helpful and courteous. The wood delivered was of good quality. The whole process from start to finish was easy. I would thoroughly recommend Keith Builders Merchant.”

Helpful Report

Dear William Thank you for your outstanding 5-star review of Keith Builders Merchants. We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Your mention of our courteous delivery driver who provided excellent service is much appreciated. We take pride in ensuring a seamless experience for our customers from start to finish, and we're glad this was reflected in your recent order. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Keith Builders Merchant team

“Really helpful and had a good stock”

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Dear David Thank you so much for your recent 5-star review of Keith Builders. We appreciate your kind words and feedback. Please let us know if there is anything else we can assist you with in the future. We look forward to serving you again. Best regards, Keith Builders Team

“God service and delivery as usual from KBM”

Helpful Report

Thank you so much for taking the time to rate us with five stars. We are thrilled to hear that you experienced excellent service and delivery from KBM once again. Providing our customers with outstanding service is always our ultimate goa and we will continue to strive to meet and exceed your expectations in the future. Warm regards, KBM

“Brilliant communication and service. Quick delivery and will definitely use again.”

Helpful Report

Dear Stuart Thank you so much for your 5-star rating of Keith Builders. We greatly appreciate your support and are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We are always here to provide you with top-notch service. Once again, thank you for your glowing review, Best regards, KBM

Keith Builders is rated 4.9 based on 953 reviews