John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,566 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,566 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David was incredibly helpful throughout an extremely long and stressful moving experience. He consistently kept in touch, explained any queries raised in simple turns and kept us with the best rates throughout, ensuring we got the lowest rate when completing. Would absolutely recommend him to family and friends for mortgages.”

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Posted 3 months ago

“I am very happy with this organisation as they will provide effective way of their advice after considering your current circumstances. I am very much happy about their communication, on time call and advice . They are finding best deals from market. I have completed 3 applications ( Morgage, Re- Morgage, and Life cover) I would like recognised Mr.Kirtan ( Best person for Mortgages) Ms.Jenny ( Best person for communication) and Mr. Mohit ( Best person for Insurance cover)”

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Posted 3 months ago

“I would like to say Michael has been brilliant! We received an exceptional service and would like to work in future too.”

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Posted 3 months ago

“Ezra, Chantelle and all the team have been fantastic throughout my house buying process. Can't recommend them enough. Also had some fab help regarding protection from David. Thank you all for your expert advice.”

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Posted 3 months ago

“Mohit and Randeep were really helpful with everything! Amazing service :)”

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Posted 3 months ago

“Where do I start, both Andrew and David have helped me out amazingly and are lovely guys, never thought I would ever get a mortgage being a single mum of 3 boys. I wasn't expecting much but Andrew made it happen took the time and effort for such little cost, and got me that mortgage. I can’t thank him enough, David helped me get life insurance for the mortgage again being first time buyer had no clue what I needed to get! Got me a really good deal n my kids n house are covered! Again thank you for your time n effort! Both great guys and would recommend them both to anyone who is first time buyer or buying again. Amazing service they both provide! Thank you”

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Posted 3 months ago

“Paul Corcoran has been an incredible help on my purchase journey. I have worked with other advisors before but none have come close to match his expertise & knowledge of the industry. He has had my best interest as his top priority and I will recommend him to anyone in need of such services!”

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Posted 3 months ago

“Excellent service couldn’t recommend enough! A special thanks to Chris A and Samm W for all their help! Couldn’t have asked for better people to deal with it!”

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Posted 3 months ago

“Thomas Bridle has been great throughout the process of exploring and implementing various insurance policies. More than happy to work around my busy schedule and always helpful and friendly. Would recommend without a second thought.”

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Posted 3 months ago

“Steven Prior was solution-oriented and responsive thought the lifecycle of this particular transaction, and remains a trusted professional advisor over a longer relationship.”

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Posted 3 months ago

“Re-mortgaged with Dan, excellent service throughout the process and was always on hand when I had any queries. Highly recommend.”

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Posted 3 months ago

“Andrew Smith was fantastic, he couldn’t have been more helpful throughout and was always there to answer any query or worry and pick up the phone without hesitation. Very grateful to him for all his help”

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Posted 3 months ago

“Excellent service from Leigha and Paul, extremely professional, knowledgeable and customer focused. Made the whole process of working through a complicated double mortgage scenario stress free. Also impressed with the various mortgage options that were offered. Thanks once again , keep doing gods work”

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Posted 3 months ago

“Really clear, friendly, and trust worthy”

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Posted 3 months ago

“Nathan at John Charcol is amazing! Such fantastic customer service and very supportive. It really is rare to find an individual that offers such an exceptional level of service. He is extremely knowledgeable, comes back quickly and takes the pain out of a confusing and complex landscape. I will always recommend him to others and would definitely use him again should I require mortgage broker services again in the future.”

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Posted 3 months ago

“Seamless process from start to finish. Well trained staff members as well all round from the admin, to the mortgage broker, to the insurance team. Worth the price you pay.”

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Posted 3 months ago

“Just used John Charcol for the 3rd time for my mortgage and protection insurance and always find them easy to do business with and super efficient. Happy to recommend”

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Posted 3 months ago

“John Charcoal have provided me and my partner with a very prompt, professional and friendly service and have taken care of our every need. I am very happy with the service provided by Mohit Patel, and would definitely recommend to family and friends.”

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Posted 3 months ago

“Stephen was clear, concise, friendly and polite at all times. I was very happy with the advice and the product he found for me. Thank you so much for making the process simple and stress free.”

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Posted 3 months ago

“Tom, in the protection advice team, was incredibly helpful. He was so patient to run through everything with me, given that it was my first time doing this before. He answered all my questions and made sure all the information was correct and gave me the best option for my circumstances. Would highly recommend using them for Life Insurance and Critical Illness advice!”

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Posted 3 months ago

John Charcol is rated 4.9 based on 2,566 reviews