John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.88

4.9 Rating 2,626 Reviews

98 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 2,626 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional blend of friendliness and professionalism. Would highly recommend!”

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Posted 1 month ago

“Our advisor Stephen Brown was very professional, responsive and pro active. Stephen demonstrated a great knowledge and understanding of the process and I would happily recommend his services.”

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Posted 1 month ago

“Keri Nicholson has been wonderful throughout the process of getting on the property ladder. Even when everything seems bleak, she kept encouraging, very supportive and was never tired of inquisitiveness. Talk of expertise, patience, professionalism, she is the one. I would not hesitate to recommend John Charcol to anyone who might need her services. Just keep the good work guys. I am proud of you”

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Posted 1 month ago

“Excellent service with indepth explanation and great customer value experience”

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Posted 1 month ago

“Professional, friendly”

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Posted 1 month ago

“very grateful to Jenna who was tremendously helpful and supportive with a very challenging set of circumstances. Very happy that I can relax now that we have completed. I will definitely work with Jenna next time i need to sort a mortgage. Thank you”

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Posted 1 month ago

“The team at JC are very helpful. We found the information provided to us, was up to date and accurate. These guys are an absolute pleasure to deal with.”

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Posted 1 month ago

“Randeep is an outstanding mortgage broker who made the entire home loan process smooth and stress-free. He took the time to understand my financial situation and found me a great mortgage rate, offering options tailored to my needs. I highly recommend Randeep. Fergus”

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Posted 1 month ago

“Lisa displayed amazing Excellent professional service from start to finish keeping us informed throughout the journey.she made the processes super quick. I will definitely recommend you to as many as I can. Keep up the excellent service.”

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Posted 1 month ago

“Extremely helpful and would definitely recommend their services to anyone. Many thanks to Matthew Daly, Ryan Goodall and Dan White for their efficiency throughout.”

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Posted 1 month ago

“Wonderful, efficient, common sense service. I will use this company every time. Sara”

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Posted 1 month ago

“HIGHLY RECOMMEND. We are very happy and very grateful for John Charol(Dipak) help. I seem to have met an angel ,You can't imagine his professionalism. It can not only be described with pen and paper. You can only know it through from your personal experience. Very thankful-Dipak.”

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Posted 1 month ago

“Very professional and kind staff. I would have been seriously lost without them. Thank you Keri, Mohit & Nicola. Great jobs.”

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Posted 1 month ago

“Ezra le Mon understood our needs from minute one and researched and found a product we were happy to choose. He kept us informed at every step and diligently followed up by phone to make sure everything was ok. The whole re-mortgage process was painless. Definitely recommend.”

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Posted 1 month ago

“Fabulous service from Mark O'Connor. We applied for a JBSP mortgage to allow my son to get on the housing ladder. Mark was approachable and diligent throughout the process, he found a great mortgage offer and supported us through to completion. A couple of times we hit a road block and he provided marvellous service, unsticking issues and ensuring we were both kept well informed and that the process stayed on track. We would wholeheartedly recommend Mark.”

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Posted 1 month ago

“Heather Mclennan was outstanding! I returned to the UK after many years abroad and really struggled to find a lender. Without Heather's dedication and persistence, I am sure we would not be living in our new home today! She certainly went the extra mile and always reassured me that she would find a way. A real professional but also a real person who understands what having a home means. 100% recommend!”

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Posted 1 month ago

“Very friendly staff, always ready to help and respond. Gave us all the time we needed to consider our options. Great!”

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Posted 1 month ago

“Thomas Bridle was very helpful and very clear. He was very understanding when I had to rearrange appointments due to work. Would recommend him thank you”

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Posted 1 month ago

“provided a very good service in regards to mortgage protection and other life protection. offered cheaper price compare to other provider. and advice is available at times.”

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Posted 1 month ago

“Brilliant service. Both Mark and Samm were very clear right from the start and happy to answer and explain any questions, no matter how small. Would highly recommend!”

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Posted 1 month ago

John Charcol is rated 4.9 based on 2,626 reviews