Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“Excellent , clear , polite , patient , high communication skill”

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Posted 4 years ago

“Very helpful kind person who dealt with me.”

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Posted 4 years ago

“EXCELLENT SERVICE, POLITE, EFFICIENT AND PROFESSIONAL.”

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Posted 4 years ago

“Very helpful person on my call who answered all questions in simple language and was very polite and cheerful. Unfortunately I cant remember her name”

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Posted 4 years ago

“Professional, efficient and friendly service.”

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Posted 4 years ago

“My insurance requirement has handled promptly, professionally and a very competent manner.”

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Posted 4 years ago

“very helpful and explained things so easy to understand.”

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Posted 4 years ago

“This was the only company that was able to deal with my complex enquiry (mixed use plus grade listed plus Airbnb / shortlets) within a few hours AND their policy rate was lower than all the others. The agent I spoke to was also super efficient and so the process took about 15 minutes total! Thank you!”

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Posted 4 years ago

“I was very impressed by the efficiency of the agent who handled my enquiry. The policy appears to be very good value compared to my previous insurer.”

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Posted 4 years ago

“Really efficient service to set up a new additional policy. My service representative was very knowledgeable and I am delighted with the price. Why go anywhere else when it’s as easy as this!”

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Posted 4 years ago

“The customer service advisor was detailed in his advice on our insurance requirements and as a customer who already holds a policy with Intasure, I received a small discount.”

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Posted 4 years ago

“I was able to renew my insurance ver the phone with little fuss.”

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Posted 4 years ago

“Quality service with expert advise given throughout.”

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Posted 4 years ago

“Good, fast quote process and competitive prices.”

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Posted 4 years ago

“Very good ok”

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Posted 4 years ago

“Having our insurance renewal ose to an actual claim provided a real insight into how insurance companies work. We initially registered a claim and within a day we had a revised renewal quote which had increased by £185. We have had a loss adjuster visit our property and we have have had an update from him after two weeks since his visit to say he's not had any instruction from Intasure yet on how to progress. When I rang and asked Intasure on progress on our claim I was told they were very busy...... Well we had to instruct a roofer to repair our roof as Intasure would not provide any update on our claim and our decision was OUR choice. Amazing as had we not progressed our building would have suffered further significant damage. We still haven't had an update on our claim but the good news for Intasure is they rang to chase up our renewal - how thoughtful ! My experience of other claims are of minor issues so maybe this is just the norm for an insurance company. So overall pretty pathetic”

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Posted 4 years ago

“efficient friendly and helpful service. Easy to get hold of on the phone. Was able to talk to the same person each time over a couple of days which was very helpful and saved time.”

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Posted 4 years ago

“I found it very straightforward and Julian was very courteous, pleasant and polite to me,therefore I would recommend Intasure to family and friends.”

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Posted 4 years ago

“Rarely need to talk to Intasure, however the times I do I find their customer services very helpful professional courteous and knowledgable. Yesterday Julie renewed my tenants policy quickly efficiently and was happy in her voice... a real lovely change to hear in general customer service! I also rang back and spoke with Rob I think who again was a delight to speak with! Well done!”

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Posted 4 years ago

“Very helpful staff, even when I got the number of the caravan site wrong, nothing was too much bother. Very happy with service provided”

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Posted 4 years ago

Intasure is rated 4.7 based on 7,176 reviews