Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.56

4.6 Rating 1,677 Reviews

89 %

of reviewers recommend Insulation4less

4.6

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

Write Your review

Tell us how Insulation4less made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Insulation4less 5 star review on 21st January 2024

Michael Doublet

Insulation4less 5 star review on 25th March 2023

John Stanford

Insulation4less 5 star review on 15th February 2023

Graham Griggs

Insulation4less 5 star review on 18th November 2022

Marc Newton

Insulation4less 5 star review on 1st October 2022

Tony Handley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reasonable on price and an excellent delivery service 👏”

Helpful Report

Posted 11 months ago

“Ordered insulated plasterboard delivery was on time and delivery men where very helpful altogether a very good experience would definitely use again”

Helpful Report

Posted 11 months ago

“Excellent quality easy to fit”

Helpful Report

Posted 1 year ago

“Fast delivery and great price, I recommend”

Helpful Report

Posted 1 year ago

“The insulation was at competitive price and given that my order was small by some standards, delivery was sensible and delivered on time and in a friendly and helpful way”

Helpful Report

Posted 1 year ago

“Fast delivery, they kept to a two-hour time slot this was the third order I have placed I will place at least one more order next year. The products that I ordered are first-class, great company.”

Helpful Report

Posted 1 year ago

“The product arrived on time and the driver was very helpful. However it appeared that my email message regarding the fact that I have a zebra crossing outside my house with no off street parking had not been forwarded to him. As a result I had to wheel the packs of insulation from a side street to my front door.”

Helpful Report

Posted 1 year ago

“Insulation 4 Less is extremely professional in every aspect of their service. From initial acknowledgment of my order through to delivery their service was excellent. I'd certainly recommend them”

Helpful Report

Posted 1 year ago

“some of the boards were banana-shaped instead of perfectly flat. Apart from that a reasonably priced product and excllent communication re delivery”

Helpful Report

Posted 1 year ago

“I ordered the product & it arrived very quickly Iam very pleased with my purchase & it is all fitted in place. Great delivery.”

Helpful Report

Posted 1 year ago

“Prompt and efficient service from placing order to receiving delivery.”

Helpful Report

Posted 1 year ago

“Items arrived damaged, took customer services 2 weeks after 10 chasers to offer £20 off, what a waste of time”

Helpful Report

Posted 1 year ago

Hello Adnan, Thank you for your review and we do apologise for the length of time it took to come to a resolution on this. Unfortunately we were let down by our supplier in this case, we had been in touch with them on numerous occasions to get this rectified but the communication relayed back from them was very slow. If you have any other questions please do not hesitate to contact us. Kind regards, Insulation4less

Posted 1 year ago

“Very pleased”

Helpful Report

Posted 1 year ago

“Very competitive and prompt delivery. Was kept updated on delivery progress.”

Helpful Report

Posted 1 year ago

“Not delivered on day , when eventually delivered was left in rain and damaged, refused to give any refund”

Helpful Report

Posted 1 year ago

Hello Graham, Thank you for your review. We're sorry delivery didn't arrive on the expected delivery date and was delayed by a day. We do state on our order confirmations that delivery dates given are not guarantees and on rare occasions delays can occur which are out of our control. As regards the damage, we emailed you within 30 minutes of you bringing this to our attention. We asked you to send us pictures so that we could rectify the issue but you did not reply to us. If you need anything else, please do not hesitate to contact us. Kind regards, Insulation4less

Posted 1 year ago

“Perfect product at great price. Accurate time slots. Would definitely recommend”

Helpful Report

Posted 1 year ago

Dear Charlie, thank you so much for your fantastic feedback! Your recommendation means a lot to us, and we can't wait to serve you again. If you have any questions or requests in the future, please don't hesitate to reach out. Have a fantastic day!

Posted 11 months ago

“did what they said when they said they'd do it - you can't ask for any more than that - delivery driver was a little bit short with my Mother when she requested where the delivery be left which he ignored but minor in the grand scheme of things - good value service.”

Helpful Report

Posted 1 year ago

“Very good price. Free delivery if you only want Insulation over their £ delivery threshold. So don't order any tapes or sundries because then delivery is added. A quirk of the ordering process I guess. Otherwise, great.”

Helpful Report

Posted 1 year ago

Thank you, Robert, for your feedback! We're thrilled to hear that you found our prices competitive. Regarding the delivery threshold, we appreciate your observation, and we'll work on making this process smoother for our customers. We hope you continue to enjoy our products. Thanks again for choosing us!

Posted 11 months ago

“Insulated plasterboard - took a couple of weeks but good price and the very helpful local supplier was able to deliver with a Luton truck as we have narrow lanes. Items delivered in first-class condition.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you so much for your feedback! We're pleased to hear that you had a positive experience with our insulated plasterboard and our local supplier. We understand that delivery can sometimes take a bit longer, especially in certain locations, but we're glad to hear it worked out well for you. We truly appreciate your support and hope to serve you again soon.

Posted 11 months ago

“I bought this to insulate an animal enclosure. Perfect for the job, easy to use. Great communication and delivery.”

Helpful Report

Posted 1 year ago

Thank you, Sara, for choosing our product to insulate your animal enclosure! We're delighted to hear that it worked perfectly for your needs and that you found it easy to use. We appreciate your business! 🐾🏡🚚

Posted 11 months ago

Insulation4less is rated 4.6 based on 1,677 reviews