i-to-i TEFL Reviews

Name: i-to-i TEFL
Rating: 4.69

4.7 Rating 7,416 Reviews

96 %

of reviewers recommend i-to-i TEFL

4.7

Based on 7,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0113 205 4610

Email:

tefl@i-to-i.com

Location:

4th Floor, Wilson House, Lorne Park Road, Bournemouth
BH1 1JN

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i-to-i TEFL 5 star review on 21st February 2023

Nicolette Van Rensburg

i-to-i TEFL 5 star review on 13th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is the worst experience I've ever had in my life. Do not waste your money here. I purchased the 180 hr course and every time they failed me just to get money off the "retake fee". I asked for some kind of refund and no justice was served. Would not recommend this course doesn't even deserve a star.”

Helpful Report

Posted 1 year ago

“The course is great, the support is greater! I am already teaching abroad and I regularly use what I learnt in this course to manage my class and lesson plans. Better yet, the team of people behind this course are amazing! I got extremely ill in the middle of my course and when I contacted support they were kind and understanding. They put my course on hold for me, so I could recover and come back to complete my advanced diploma in due time. I am forever grateful for all their help.”

Helpful Report

Posted 1 year ago

“I HOPE SEE YOU AS SOON AS POSSIBLE”

Helpful Report

Posted 1 year ago

“Mu husband is extremely frustrated with his i-toi course as well! He feels like the tutors marking the assignments are extremely harsh with their feedback. He spent alot of time correcting what they asked him to but it doesn't seem goo enough. He specifically chose this academy because they assured him he'll pass but now we discover they want you to keep paying more money for remarking failed assignments. They are not very clear on what they want you to correct on your assignments. They also take extremely long to get back to you! This has been a horrible experience and wouldn't recommend to anyone.”

Helpful Report

Posted 1 year ago

“I am currently enrolled and I can quite honestly say, it has been nothing but problems dealing with I-TO-I. The customer service is absolutely terrible. It takes weeks to get replies via email. if you phone the only response is "ok I will take it up with the relevant department." you will never receive a callback... It will take the tutor weeks and weeks to mark your assignments, so you can't actually move on with your work for weeks. I've honestly had the most dreadful experience trying to get my TEFL through I-to-I. I wouldn't recommend this platform to anyone. For the price you pay, it is 100% not worth it. Very poorly run company and very unhelpful and unfriendly staff. It will constantly feel like they are running away with your money. A friend of mine who is also doing the course has waited over 3 weeks for them to issue her certificate... Just don't do this. For your own sanity, go through a different company. Useless.”

Helpful Report

Posted 1 year ago

“Customer service is beyond dreadful !! tutors don't mark the courses within the given time frames !! They deliberately delay marking so that you have to pay for a course extension !! would not recommend to anyone”

Helpful Report

Posted 1 year ago

“A very good learning platform. It is very detailed but presented in a clear and logical order. There is a lot of support provided by the team as well. I have enjoyed all of the courses I have undertaken over the past two years.”

Helpful Report

Posted 1 year ago

“SCAMMERS!!!! IF I COULD, I WOULD GIVE THEM A ZERO (0). DO NOT SIGN UP WITH i-to-i, I REPEAT, DO NOT SIGN UP WITH THEM. RATHER DO THE COURSE WITH ESL TEACHER RECORD AND IT IS FREE. YOU CAN ALSO APPLY FOR JOBS THERE. RUN ,RUN,RUN AWAY FROM i-to-i, Go through their reviews and see more.”

Helpful Report

Posted 1 year ago

“They say you have three free attempt on your course. That is a lie. They over do their feedback. I as a teacher see is it as unnecessary over doing with their feedback and when you change what they ask and still wrong. Than you pau for the last attempt all of the sudden. This site is not recommended. They only looking for perfection people to pass not those who is trying their best if this was the only option for them to maybe get a job. I WILL NEVER recommend anyone to them. And support call is never available. They may have sale on the course but still steal money so you pay extra to pass no matter how much your course was.”

Helpful Report

Posted 1 year ago

“I HAVE HAD THE WORST EXPERIENCE WITH i-to-i TEFL. I CANCELED WITHIN THE 14 DAYS OF REGISTERING AND THEN A COUNTER OFFER WAS THEN SUGGEESTED, HOWEVER I WAS NOT INFORMED OF THE OFFER AND WHEN I ASKED, I WAS NOT TOLD , I DID NOT ACCEPT THE COUNTER OFFER AS I DIDNT KNOW WHAT IT ENTAILED AND THEN THE NEXT THING I KNEW, MY MONEY WAS STOLEN. STOLEN BECAUSE I DID NOT ACCEPT THE OFFER, I HAD CANCELED1!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE BEEN TRYING TO GET HOLD OF THEM BUT NO LUCK FOR MORE THAN 2 WEEKS NOW. IF YOU HAVENT REGISTERED , PLEASE RUN AWAY FROM THIS COMPANY, RATHER DO THE COURSE FOR FREE WIL ESL TEACHERS RECORD. NO WONDER THERE ARE SUCH BAD REVIEWS.”

Helpful Report

Posted 1 year ago

“I've experienced an appalling level of incompetence. Attempts to seek assistance have been futile as I'm thrown between examiners without any meaningful support. The feedback provided is utterly unclear, making it impossible for me to learn or progress. Despite repeated efforts, I continue to fail a single assignment, obstructing my certification. Even leaving a review yielded no result; their response was a dismissive redirect to customer service, which in turn led to a dead end. It's an outdated and dysfunctional system that not only impedes learning but blatantly neglects to acknowledge or rectify its own failures.”

Helpful Report

Posted 1 year ago

“Well I think I a brilliant job with my assignments, after having me do them over and over. I then received a congratulations you've pass L5. From a Ms. Rachel Williams. Then got a call from Mr. Sahm. He told me that he could not give me the L5 programme as passed. The thing that amazes me the most is that all the time, I always received a call back from the team. When it cam to getting a JOB assistance, suddenly the Academy is not allowed to make outgoing calls anymore. No one calls back or assist with emails. I was told about purchasing a resource package. No one has heard of it. TEFL tutors ask me what's a resource package. May I get some assistance please.”

Helpful Report

Posted 1 year ago

“Poor customer service and am absolute lack of care. We are paying a price to recieve tutor support throughout the course. Otherwise the rest of the course content could have been obtained for free online. I feel like I have been scammed by these people. They take over a week to mark an assignment, then when the assignment is rejected twice they take a retake fee which you have to pay by calling them up. which takes up more precious time. Then they failed to see that I had already paid the retake fee and had me waiting an additional week to receive news that "you need to pay the fee". This is utter disgusting behaviour from this company. Mind you the changes needed to be made were so simple and easy to check it's a wonder why it takes a week to mark. I definitely will not recommend the course to anyone!”

Helpful Report

Posted 1 year ago

“Absolutey terrible serive. I enrolled and 2 days later i needed to cancel becuase of finanicial reasons its a month later and no progress if the take money off my account ill be in trouble!! everyone i speak has a very avioding nature and just past me on to another person.”

Helpful Report

Posted 1 year ago

“I am not satisfied. When following the course information and examples provided, I constantly have to resubmit assignments and sometimes due to ridiculous reasons. I don't know if it is merely the tutors that I got or if it is the entire system. I don't think the tutors' expectations and course work and examples are aligned!”

Helpful Report

Posted 1 year ago

“I'm using a five star review to ensure others are informed before making any payment. The last review I sent was hidden. Please, please, please do not make any payments towards internship programs. The lack of transparency on requirements for processing is unbelievable. Again the policy on refund is crazy. You will not be eligible for a refund even when the fault is clearly theirs.”

Helpful Report

Posted 1 year ago

“What is written on the notes is not what they are asking for come marking time. The "its easy and doable that is available in their notes" is really not worth the time of taking a whole year for their 420 hour course. for instance, for the IELTS exam waste of time they say "The candidates will be asked to write a letter. The letter could be to a friend, colleague, or a person in authority, and they may not be writing to someone they know.." Come application time of this theory, it is either irrelevant or they do not understand the activities. What they are quick to do is to ask for more money and say it is plagiarism for the same notes they gave for one to apply. I really feel for those that just signed up for this course with the hopes of improving their financial situation. You really are better off doing other things than making yourselves cash- cows for a company that does not even give notes that they apply on their marking. 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Helpful Report

Posted 1 year ago

“It is okay as a course program if you're not in a hurry, have tons of time to wait for their feedback and 100% abide by their own terminology for assignments. Communications in general is pretty clumsy. I took the 180hrs course for 229€ (Level 5)”

Helpful Report

Posted 1 year ago

“Very excellent and professional institution with excellent service and full support.”

Helpful Report

Posted 1 year ago

“not enough experience on the course to give more detailed feedback”

Helpful Report

Posted 1 year ago

i-to-i TEFL is rated 4.7 based on 7,416 reviews