Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,196 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 16th April 2025

Chris Trayling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service got a good price with the on line sign up discount Kept informed about delivery”

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Posted 2 years ago

“Excellent device fast deliver and good value”

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Posted 2 years ago

“How wonderful to deal with such a pleasant team - shop assistant was happy to help and I was able to order my item with the help of the lads online. They knew what I wanted and had great depth of knowledge about the item. I spoke to two different lads as it was over a weekend but the follow up was excellent and they knew what each one was going. Delivery instructions were spot on and my item came when due. Well done to your family firm, it is satisfying on all accounts. Thank you and you will be my first port of call when I need anything else.”

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Posted 2 years ago

“Great company to deal with. The online shopping is easy and my watch sent in a few days.”

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Posted 2 years ago

“Asked a question prior to purchase which was answered immediately. A considerate touch was the inclusion of a "return" form. Great service, and I would recommend Hilliers Jewellers.”

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Posted 2 years ago

“The bracelet was gorgeous and a brilliant price. Delivery was free and very fast. I would certainly shop here again.”

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Posted 2 years ago

“1st class service, thank you”

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Posted 2 years ago

“Got my watch quite quickly (would’ve been faster but Royal Mail strikes wasn’t their fault) and the watch came with a return slip which i greatly appreciate as it shows that they prioritise customer satisfaction. And their price was significantly lower than any other site i checked, with no added fees.”

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Posted 2 years ago

“Lovely watch at a great price. Able to track via Royal Mail and also able to contact easily by e-mail”

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Posted 2 years ago

“Very easy to order and im very happy with my purchase. A seiko watch for my son, the quality is excellent. Delivery was good and i was kept well informed. I would order again from Hilliers.”

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Posted 2 years ago

“Brilliant service very quick delivery”

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Posted 2 years ago

“Excellent watch at a great price. Purchase and delivery faultless. Top service from start to finish. Would recommend without reserve.”

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Posted 2 years ago

“Purchased a Seiko Prospex gents watch, excellent price and delivered next day.”

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Posted 2 years ago

“Fast delivery at a good price”

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Posted 2 years ago

“Excellent prices and quality products”

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Posted 2 years ago

“Well packed. Included all documents. Only disappointment was no free links taken out as an option. I don't have the tool. Nice watch. Good sale price. Unfortunately the bezel is out of alignment slightly. A common seiko qc issue apparently. I can over look this as it's a handsome watch. Rolex lookalike. The retailer itself is a very good one. Thank you.”

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Posted 2 years ago

“This was my first experience with Hilliers. Excellent service. My watch, at a competitive price, was quickly delivered and am very pleased with same. Certainly likely to deal with them again based on my first transaction.”

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Posted 2 years ago

“My husbands replacement wedding ring was made to order. Delighted with the quality of finished item and time taken from start to finish.”

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Posted 2 years ago

“I ordered a personalised digital engraved pendant. Pendant was absolutely beautiful upon arrival, only I was a little disappointed. As i expected a little more with the price I paid… The pendant itself wasn’t sent out with any gift bag or anything covering the pendant it’s self. Except for the cheap box it arrived in. It could easily be mistaken for a pair of ear rings. This being a gift for somebody else, I am going to have to spend out yet again, to make it look presentable. This is why you should never order online I suppose, because if I had purchased it else where. A little more thought would of gone in to it. Would like to just mention Lewis who was excellent, in getting back to me with any questions I had.”

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Posted 2 years ago

Hi Leanne, I’m terribly sorry to hear this. The pendant should have been sent in a protective sealed bag during transit my apologies that this was not sent out in as it should. I have also reached out to you via email regarding the gift box to see if we have anything more suitable for you.

Posted 2 years ago

“An excellent service and very prompt delivery. I couldn't be happier or more impressed and would definitely recommend and also shop here again. Thank you.”

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Posted 2 years ago

Hilliers Jewellers is rated 4.9 based on 2,196 reviews