Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.78

3.8 Rating 1,435 Reviews

69 %

of reviewers recommend Hillarys

Company Reviews

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3.8

Based on 1,435 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

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Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 10th September 2024

Carol Willing

Hillarys 5 star review on 9th September 2024

Wendy Hall

Hillarys 5 star review on 29th March 2023

Anonymous

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would not go anywhere else fir my blinds than hillery’s.the service was excellent Julian measured. My windows and fitted my blinds I am so pleased with the blinds My windows have never looked so nice”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review!🥰 We're absolutely delighted to hear that you had an excellent experience with our service and that Julian made such a great impression while measuring and fitting your blinds. It’s fantastic to know that your windows have never looked better! Best Wishes, Yasmin

Posted 1 month ago

“Very good service from start to finish”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words and positive feedback!😊 We're delighted to hear that you had a very good experience with our service from start to finish. Yasmin

Posted 1 month ago

“Excellent service guy who came was very experienced and had a lot of knowledge. Measured the blinds to perfection and was clean and tidy fitting them.would recommend him.”

Helpful Report

Posted 1 month ago

Hiya, Thank you so much for your glowing review and recommendation!🙌 We're delighted to hear that our fitting expert impressed you with his experience and attention to detail. Ensuring a clean and tidy installation is very important to us, and we’re glad it made a positive impact. Enjoy your fabulous new blinds!😊 Yasmin

Posted 1 month ago

“I’ve used Hillary’s in the past and this was another good experience. Winton was so helpful. He discussed the pros and cons of my choice and decision and fitted the track and hung the curtains beautifully. He also gave me advice on maintaining the smooth running of the curtains on the track.”

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Posted 1 month ago

Hi Sue, Thank you so much for your lovely 5-star review, and for your continued customer loyalty!❤ We're delighted to hear that Winton was able to assist you so well and that you found his advice helpful. It’s wonderful to know you're pleased with your curtains, we hope you enjoy you them for many years to come!😊 Yasmin

Posted 1 month ago

“From looking on line to booking a visit I was extremely happy with the quality of service I received. The visit was easy and friendly with no hard sell or pressure from the fitter. The fitting was completed within the hour with no mess after completion. I would have no hesitation in recommending Hillarys for fitting blinds. I will use them again when we have our venetian blind replaced.”

Helpful Report

Posted 1 month ago

Hi Owen, Thank you for your glowing 5-star review and recommendation!😊 We’re delighted to hear that your experience from start to finish was smooth and pleasant with our team. We will look forward to seeing you again in the future!😊 Thanks for choosing Hillarys. Yasmin

Posted 1 month ago

“Must give 5 because everything worked quickly and efficiently from Enquiry, through quotation, placing order and blinds installed very swiftly and in perfect working order. Nothing to complain about at any stage. I would certainly be happy to deal with this company again”

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Posted 1 month ago

Hi Steve, Thank you for your wonderful 5-star review! We're delighted to hear that everything went smoothly from start to finish, and we're especially pleased that your blinds were installed swiftly and are working perfectly. Your satisfaction means everything to us, and we look forward to seeing you again in the future!😊 Best wishes, Yasmin

Posted 1 month ago

“Brilliant very happy with the blinds , Carl who fitted them was good and had a lovely personality which you don’t seem to get nowadays so yes very happy”

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Posted 1 month ago

Hiya, Thank you so much for your wonderful review, Janet! We're delighted to hear that you're very happy with your blinds. It's great to know that Carl made a positive impression with his service and personality, as we believe that's an important part of the experience. We truly appreciate your feedback!😊 Yasmin

Posted 1 month ago

“Very friendly efficient service. Fitter very respectful clean and tidy. Product good quality and fairly priced highly recommend would not hesitate to use this company again.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your wonderful review! We're delighted to hear that you experienced friendly and efficient service, and that our fitter made a great impression with their cleanliness and respect. It's fantastic to know you are happy with the quality of your product and found it fairly priced. Your recommendation means the world to us, and we would love to assist you again in the future!😀 Best regards, Yasmin

Posted 1 month ago

“Terrible quality products and absolute scammers. Despicable staff. Despicable staff, and terrible product quality, as well as services. I have been scammed, ordered a curtain worth £2000 pounds for my bedroom window, and got a patched curtain in both halves, the curtain has been patched twice each half. the outside of the curtain tips folds inside, it is short, and crooked. It looks absolutely terrible. I have had an absolute nightmare, from spending hours on the phone, being lied to by managers, and the sales person, the latter being the biggest scammer of all, saying I could get a full refund or they would fix it-replace as he placed a new order, you wait and wait, then you call and there is no order placed at all. This happened twice of a long period, since May. The seller, is named H Hussain Grain, and really deserves to be shamed. Not only he scammed me as he ruined my walls by drilling in multiple places that are now visible over the curtain. They refuse to get both seller and service managers on a call, as conveniently they say opposite things, he never returned to my house, and ended sending another seller that apparently also keeps lying. Poor quality employees or defected products happen everywhere, but it is as company that you can make things right, and show you are values and how committed you are to provide good quality products and services to your customers. Hillarys failed at that, despite me being patient and waiting for months ,believing in their word. Stay away from this company is my best advice. Date of experience: 22 May 2024”

Helpful Report

Posted 2 months ago

“I am sorry to have to complain about your recently supplied and installed product. One of the blind strings has come loose from the plastic capsule. I cannot see how to open the capsule to replace the string. I have tried to contact Hillarys several times but just get a review reply .”

Helpful Report

Posted 2 months ago

Hi Mary, Thank you for bringing this matter to our attention - We genuinely appreciate your effort to let us know about the issue you encountered. Firstly, please accept our apologies for the inconvenience caused by the loose blind string and the difficulty you faced in opening the plastic capsule to replace it. We understand how frustrating this must be, and we deeply regret that this issue occurred. Upon further review, I was unable to find any records indicating that you have reported your concerns to our customer care team. We are keen to help, and I have passed your details across to our team. In the meantime if you would like to discuss your concerns further, please feel free to reach out to us on 0800 9166500 (Mon-Fri 9am/5pm). Yasmin

Posted 2 months ago

“Welll what can I say . Richard fitted us another electric blind. Richard explains how everything works and has so many different samples for you to choose from. We have also asked Richard to quote for a further electric blind. A very friendly and polite person . Excellent customer service, and there is no pressure from him. The prices he quoted are reasonable .”

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Posted 3 months ago

Hi Mrs Bridgewater, Thank you so much for your amazing 5-star review, we greatly appreciate your kind words and for taking the time to share your positive experience with us!🥰 We're thrilled to hear that Richard fitted another electric blind for you and provided excellent service. It's fantastic that he explained how everything works and offered a variety of samples for you to choose from. Additionally, we're delighted that you found Richard to be friendly, polite, and accommodating. We're glad to know that you have also requested Richard to provide a quote for an additional electric blind. Once again, thank you for choosing Hillarys and for your wonderful review. Best Wishes, Yasmin

Posted 2 months ago

“I contacted the central office of Hillary’s Blinds and they put me in contact with a local agent. David Nightingill. He arrived at the specified time and explained all the options. He fitted the blinds once they had been made and explained the workings of them (electrical). I had a problem, which I caused, and David came out on the next working day to put it right for me. Always very polite and helpful. Thoroughly recommend.”

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Posted 3 months ago

Hi Alisan, Thank you so much for your glowing 5-star review - We truly appreciate your kind words and are delighted to hear that you had such a positive experience with us!😀 It's great to hear David provided exceptional service from start to finish. We're truly grateful for your recommendation, thank you. Yasmin

Posted 2 months ago

“Just wanted to congratulate Mr.Shepard from Hillary’s Just how far he went to secure his order,, and maintain us ( as new customers) And the extra work he had to endure to clarify our misunderstanding. He ( and i expect) all Hillary’s staff will absorb how transactions have a lasting essents… that underpins the life, and, gaurentee of there product.. Thank you Please proceed and let me know date for installation… We look forward to working with more of your staff…,and the high expectancy we expect…….”

Helpful Report

Posted 3 months ago

Thank you so much for the wonderful 5-star rating of Hillarys! We truly appreciate your support and kind words and know Mr. Shepard will too! In terms of an installation date this will be confirmed on your survey appointment. Best regards, Laura

Posted 3 months ago

“From the first consultation, to having the shutters fitted, Hillarys was professional and available to answer any questions we had. We were happy with the price quoted. The man who fitted the shutters was super, he fitted them in good time, with no mess. We are delighted with our purchase and would not hesitate to recommend Hillarys and their team.”

Helpful Report

Posted 3 months ago

Thank you so much for your glowing 5-star review of Hillarys! We are thrilled to hear that your experience, from the first consultation to the final installation of your shutters, was nothing less than professional and satisfactory. Your recommendation means a lot to us, and we are delighted that you are happy with your purchase. If there is ever anything more we can assist you with, please do not hesitate to reach out. Best regards, Laura

Posted 3 months ago

“The reason I use Hillarys time and time again is there advisor, Jo (Jade 11254)she is just brilliant everything you could want helpful, knowledgeable, professional and a true ambassador for the company. I have used other window dressing companies who possibly have better quality products but none that can deliver the service that Jo does. Outstanding service thank you.”

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Posted 3 months ago

Thank you so much for taking the time to leave us a glowing 5-star rating for your experience with Hillarys! We truly appreciate your support. It is wonderful to hear that Jo, our advisor, has consistently exceeded your expectations. We couldn't agree more that she is brilliant in every aspect - helpful, knowledgeable, professional, and a true ambassador for our company. Warm regards, Laura

Posted 3 months ago

“Absolutely a fantastic company & service delighted with my blinds”

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Posted 3 months ago

Thank you for taking the time to leave us a 5-star rating! We truly appreciate your support and we're thrilled to hear that you had a fantastic experience with Hillarys. Best regards, Laura

Posted 3 months ago

“Prompt respond to getting estimate followed by fast arrangement for fitting.”

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Posted 3 months ago

Thank you so much for your amazing 5-star rating of Hillarys! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. 😀 Laura

Posted 3 months ago

“Excellent sales agent. No hard sell. He was really competent, professional and friendly. Listened to his ideas and got great help and ideas from him. Can’t wait to use Hilary’s again.”

Helpful Report

Posted 3 months ago

Dear Mr & Mrs Hale, Thank you so much for taking the time to leave us a 5-star rating for your recent experience with Hillarys. We truly appreciate your kind words and are thrilled to hear that you had an excellent sales agent. Thank you again for choosing Hillarys and for your wonderful feedback, we look forward to working with you again in the future! 😃 Best regards, Laura

Posted 3 months ago

“Very pleased with the kind and thoughtful agent salesperson to begin with. My shutter fitter was very friendly and had time to do a wonderful job while chatting with me . He got on the with job . And he’s work was faultless . Very pleased all round”

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Posted 3 months ago

Thank you so much for your 4-star rating of Hillarys! We truly appreciate your positive feedback and are thrilled to hear that you were very pleased all round! 😀 Laura

Posted 3 months ago

“We ordered blinds through out the house. We had a few problems, we told Hillarys and straight away they sent a person out to see what they could do. We also spoke to a person from Hillarys by zoom, it word really well.”

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Posted 3 months ago

Dear TheDogHouse, Thank you so much for taking the time to leave us a fantastic 5-star rating for Hillarys! We greatly appreciate your feedback and support. We're thrilled to hear that you had a positive experience and that our team was able to promptly address any issues you encountered with your blinds. Thank you again for your kind words and for choosing Hillarys for your blinds. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Laura

Posted 3 months ago

Hillarys is rated 3.8 based on 1,435 reviews