Hideaway Beds Reviews

4.9 Rating 230 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

How quickly does Hideaway Beds resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 60% of reviewers feedback is Hideaway Beds resolves customer queries within an hour.

Helpful Report

(4 weeks ago)

100.00%

Industry Average

“ The service we had from the time we first call Hideaway Beds was exceptional. We spoke with three different staff members and all were friendly and very efficient. They always responded quickly. We paid Emma for a mattress and they/UPS never delivered it. Wishing we went straight to Hideaway in Plymouth in the first place. We will most certainly go back again to Hideaway next time ”

- Sally Bryant

“ Hideaway Beds delivered My Order on time and they were extremely helpful with their customer service and gave all the resources needed which allowed me to build the bed. The bed is extremely compact which is amazing as it is exactly what I needed as I now have space for my photography studio, Gym space and VR space which transformed the room to be multipurposeful. ”

- Max Belcher

“ I couldn't be happier with my new mattress. Now I can sleep through the night and in comfort. Thanks for the excellent customer service and advice from Michael. ”

- Liam Hemmens

Hideaway Beds Reviews

Customer Service - Good