Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,443 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 17th February 2025

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first walk i the boots apart from roud house ad garden was up 3 mountains in Scotlad ,very comfy not tested waterproof ess as was ot wet. ok so far”

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Posted 9 months ago

“Only just received the boots so don’t know how wearable or long lasting they will be. Excellent service from Grisport staff, (especially Jenny). I ordered the boots but then had to be away for their delivery date. Jenny delayed dispatch until I returned home and boots arrived next day (Saturday). I hope the boots are as good as the service. Thank you.”

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Posted 9 months ago

“The ladies walking shoes are sturdy, supportive and stylish too. Comfortable straight away, did not need ‘breaking in’.”

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Posted 9 months ago

“As expected, only problem was that shoes were out of stock. Purchased after I was informed that they were back in stock.”

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Posted 9 months ago

“I was very happy with the fit and initial comfort of my saracen boots. However, I did find the cushioning with the supplied footbeds not to be great. After about 15 miles of my first walk in them I found my heels getting sore, which is not usual for me. I removed the thin footbeds and replaced them with the thicker cushioned ones which came as an extra with the boots. I found this very much better on my second walk with them. However, after about 18 miles I could feel something was not right. The cushioned insoles had come apart, delaminating and the heel cushion had become detached and displaced. Admittedly it was a horrendously wet day and my boots were damp inside, but I have never found such a catastrophic failure with any other insoles under similar conditions. Generally at present I am still happy with my purchase and have fitted new insoles. I will see how they wear before considering another purchase. Normally I buy boots with a leather bellows, I will see if these remain waterproof. Also the tread depth is rather less than I usually go for, so I will see how long that lasts and how grippy it is. Finally I will see how the uppers resist cracking. Normally I get about 2000 miles out of a pair of boots. I hope that is useful feedback and I may well purchase again if they age well.”

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Posted 9 months ago

“seem like good hiling boots, though haven't put them through a really hard test yet - and a good price compared to others of a similar sort.”

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Posted 9 months ago

“Very good boots but hurt on the legs which was the problem with my last pair although the soreness diminishes with time”

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Posted 9 months ago

“I bought a pair of Grisport Snowdon boots in May 2023 and have been really impressed. Worn daily for dog walks in the country in all weathers. The uppers are in great shape, the welts are sound and the Vibram soles showing next to no signs of wear. Might need a fractionally thicker sock than some of the softer, less robust and far more expensive competition. So bought a pair of Grisport Livingstone shoes for all/every day wear (including dog walking around town) and I am not disappointed. Brilliant design - slightly undercut heel and cushioning is really comfortable on pavements, waterproof, grippy sole etc. The leather is resistant to creasing, even after a soaking, and they could be worn to the office - even look OK on the ends of some older legs sticking out of a pair of shorts.”

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Posted 9 months ago

“Would have been 5 star but the free gift for purchases over £75 was missed on order . Customer service advised I needed to tick if required. They advised would attempt to forward gift on but nothing has arrived. Disappointing!”

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Posted 10 months ago

“Easy to order and swift delivery, would have been 5 stars as this would be my second pair of grisport boots, my origional ones finally giving up after 8 years and were comfortable right out the box. Decided to exchange this order for a different pair (returns label provided) and am waiting for conformation my boots have been recieved.”

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Posted 10 months ago

“In terms of service, I have given Grisport a high rating even though my boots weren't satisfactory. The boots arrived quickly and when I emailed with a complaint about lack of waterproofness they responded very promptly. The return process was made extremely easy which cannot be said of a lot of companies. I am now waiting to see if the replacement pair arrive quickly and if they are waterproof !”

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Posted 10 months ago

“Love them, really comfortable from the off”

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Posted 10 months ago

“Great walking shoe, fast service and so far so good. However shoe described as water proof, not so sure it is, sock was wet after one heavy downpour. Hence 4 stars”

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Posted 10 months ago

“The walking shoes I ordered unfortunately arrived faulty but returned and exchanged free of charge. Customer comms could be better as I had no idea if my return had been received or when I would receive a replacement.”

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Posted 10 months ago

“Great boots . Had to take inner soles out to replace with pro II'S inner support soles. Great to look to see what was last sent free as now have 4 boot bags only need 1 or 2. A pair of gaitors would have been nice , if people check last order free gift or let choose between the items on offer if you spend over a certain amount. Chose Crusaders as have better hooks as other hooks on other boots are smaller or slightly bent in wrong direction so when pulling laces to tighten they eventually break. So stronger double sized hooks needed like on Crusader boots. They took longer to get used to as higher up calf. I have to buy wider fit and a size larger to fit inner soles in for planta fasciitis.”

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Posted 10 months ago

“Great boots, very warm, socks were as good, the spare laces are a nice touch as I am heavy handed and snap them regularly.”

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Posted 10 months ago

“Pleased with my boots”

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Posted 10 months ago

“I bought a pair of Grisport boots, however, I had to return them as they were not what I was looking for. The reurn process was easy, however, I was disappointed that it had not been made clear that there was a charge of £2.50. Only exchanges are free. It's a small sum, but I like complete transparency.”

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Posted 11 months ago

“Great shoes. But I had to replace the laces with a better quality as they were too thin and short. I replaced the inner soles as well as the ones supplied to flimsy. Good fast delivery.”

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Posted 11 months ago

“Loved the boots and will buy again. But not so quick after I returned for a smaller size.would be good to get a quick message to let people know that You have received the return and a prosessing time. Regards Thomas”

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Posted 11 months ago

Grisport is rated 4.8 based on 7,443 reviews