Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, engineer called ahead of visit, he was polite and helpful (old oven could be repaired but not cost effective).”

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Posted 1 year ago

“Prompt straight foreward service. Friendly informative engineer. Highly recommended.”

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Posted 1 year ago

“Wassim who attended the site was friendly, knowledgeable and helpful. He repaired the fridge-freezer and even provided handy tips on its regular maintenance. I would use this business again if there were any problems..”

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Posted 1 year ago

“Helpful, friendly service on the phone and in person. No hanging about, no hidden extras.”

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Posted 1 year ago

“Excellent service. Very friendly engineer who took time to explain things clearly”

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Posted 1 year ago

“Absolutely spot on. Good Enginer. Reasonable charges.”

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Posted 1 year ago

“Easy to book. Good service provided and repair carried out very efficiently.”

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Posted 1 year ago

“Alex was very punctual and polite. Carried out the repair quickly. Wouldn't hesitate to use him again”

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Posted 1 year ago

“Engineer was only just in the time window. Then didn’t fix the issue. Now got to wait 3-7 days for parts”

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Posted 1 year ago

“From first phone call to completed repair, professional and efficient! Reported fault with an AEG freezer, one off callout price confirmed, kept informed by email and text, attended the next day. Engineer Jacob, phoned on the morning to advise arrival time. Repair completed quickly, useful advice given, freezer working perfectly, happy customer 😊 Thank you Glotech Suffolk & Essex branch, will not hesitate to call in the future.”

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Posted 1 year ago

“Prompt arrival polite and efficient identification of fault and repair of washing machine. Would happily use again.”

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Posted 1 year ago

“motor in the washing machine went. appt. made and problem identified. within a week the problem was resolved. costs were as identified. Efficient service thank you.”

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Posted 1 year ago

“The most efficcient repair ever! I booked the appointment online on Sunday, the engineer came on Monday, repaired my tumbler dryer in less than 5 minutes, I paid him by card, job done. I am seriously impressed.”

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Posted 1 year ago

“Sorted out the problem quickly and left no mess. Pleasant personable technicians went above and beyond as I was on crutches. I would use them again and recommend them to others.”

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Posted 1 year ago

“Turned up on time. Engineer was friendly. Completed the job and left. Dishwasher now working. Would use this company again.”

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Posted 1 year ago

“I am completely confused by the phone calls and emails I received. The job was done as my first email with you. However I was told that the credit card did not go through, The second time I was approached by you I elected to go for the dearer option of £129 as I had not been told that with the £89 I had to keep on paying every month. The second time I had an email from you to phone you as I was told that you had no idea as to why I had got in touch. Having decided to go for the dearer option I then find that the first charge of £89 has been taken from my account, which I had been told you could not take. I despair.”

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Posted 1 year ago

“Excellent communication and service.”

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Posted 1 year ago

“The engineer turned up and took the model number of the machine and said as the machine was more than 5 years old parts would be very expensive, and thats if they could get them. So it cost £95 to be told get a new machine if your appliance is over 5 years old. Would be good if they told you that on the appointment stage you could then put the money directly to a new machine.”

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Posted 1 year ago

“Excellent service, very professional. Technician arrived on time. Checked the appliance, ordered the part. Part arrived within 48 hrs and in less than a week our ice dispenser is working again. The contact with the company itself was prompt and efficient. Geotech repaired an delivered as promised. Service with no fuss - exactly what’s “written on the tin”. Thank you”

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Posted 1 year ago

“I had a washer-dryer that gave up. A Glotech engineer came in for 5 minutes and after having a look said I will be contacted about the next step. After not hearing back from anyone for a few days I phoned Glotech to find out that, as they can't locate the part, they won't be able to repair my appliance. In this situation, I was expecting to receive a refund of the whole or part of the £99 'repair' charge but was told that it was non-refundable. Not a business model I would trust in the future.”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews