FloridaTix Reviews

Name: FloridaTix
Address: 3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre, Birmingham
Rating: 4.80

4.8 Rating 5,368 Reviews

96 %

of reviewers recommend FloridaTix

4.8

Based on 5,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FloridaTix:

We’ll hook you up with the best attractions, theme parks and tours in Florida!
We know the guys on the door: Our advance tickets can get you into the theme parks faster and easier
We’ll give you something the USA can’t: UK-exclusive packages that you can’t get in the States!
What we don’t know about Florida isn’t worth knowing and we’ve shared it all in our in-depth theme park guides!
We’re Flexible. You get to choose how to pay, how to contact us and how you’ll receive your tickets.
We’re Local – our offices and call centre are based in the rockin’ city of Birmingham, UK!

Our Customer Service Team are experts when it comes to the Sunshine State. What they don’t know isn’t worth knowing. They also happen to be friendly, helpful and VERY good-looking - and they're waiting to hear from you!

Visit Website

Phone:

0330 100 3130

Email:

info@floridatix.com

Location:

3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre
Birmingham
B30 3FJ

FloridaTix 5 star review on 30th September 2024

Steven Little

FloridaTix 5 star review on 12th July 2024

Beverley Donaldson

FloridaTix 5 star review on 30th May 2024

Belinda McLaughlin

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed our order 1 week ago paid in full and have not received our tickets very disappointing experience so far keep being told 72 hours then 24 hours and after a week still nothing. Not received our tickets ……”

Helpful Report

Posted 1 week ago

“Absolutely appalling service and would never use again, we took out the extra protection when we booked and cancelled our tickets a month ago and are still awaiting a refund despite chasing this up a number of times”

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Posted 2 weeks ago

“turns ot they were really por value for money-check prices elsewhere first”

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Posted 3 weeks ago

“Event we had purchased date specific tickets for was cancelled due to Hurricane Milton - the event was the second to last date before the end of our holiday. I spoke to Floridatix via Jennie at the Customer Care team who said sorry no refunds on these tickets,I replied that the events as cancelled due to the hurricane and the curt response was to claim it via your travel - insurance. Not one ounce of empathy was demonstrated. When I replied about the limitations they then stated that they will escalate the matter and raise with the park and this can take up to 30 days. This is appauling customer service and the last time I’ll use Floridatix,there are other other UK based ticketing companies out there doing it better (and cheaper)”

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Posted 5 months ago

“Had to be refunded as event was sold out but FloridaTix still allowed us to purchase event ticket. Poor from FloridaTix, much prefer to use AttractionTickets.com”

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Posted 6 months ago

“Had the most awful experience on the 11th July on return from Clearwater day trip! Bus broke down in the middle of motor way, no air conditioning, no water and no plan to deal with the situation at all,we could not get off the bus as the traffic was flying by us ,I did ask was traffic police informed to help us, as it was were in such a dangerous situation, but no help came. Two and half hours later after been on a bus with no air conditioning no water another bus came , the road had to be closed off for us to get from one bus to another, the driver and host were trying to do their best , but with no tools or emergency plan it was a horrendous experience for all on that bus 😢”

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Posted 8 months ago

“Absolutely disgusting level of service. They sell tickets they haven’t actually got. Then make you wait days for your refund because the event they have sold is fully booked.”

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Posted 9 months ago

“The website says that the tickets will be available within 72 hours of purchase. 3.5 weeks later and I’ve still not received anything - despite paying 5 grand. Customer service has been poor too, offering very little information as to why this is the case.”

Helpful Report

Posted 1 year ago

“Paid balance and still awaiting tickets. Should have been sent with 72 hours. 10 days later, two phone calls and 30 mins waiting, still nothing despite being promised on Wed and today I would receive them. Backlog and busy are the excuses. Friends who booked through Attraction tickets got theirs straight away and happily planning their reservations!!!”

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Posted 1 year ago

“Placed an order for tickets on 2nd June 2023. It's now the 16th June and we still haven't received our etickets. Customer services are quick to reply but still no sign of the tickets, yet we've been sent links to review the company. The website says we'll receive etickets within 72 hours of booking but so far it's been 2 weeks and we're still waiting. I'd recommend booking elsewhere if you're planning to visit Florida and you actually want your tickets to arrive.”

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Posted 1 year ago

“I am still waiting my details of my attraction tickets so i can add them to my disney app.”

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Posted 1 year ago

“The booking service is ok though they could be clearer about pick up locations. The actual tour you go on though is entirely up to your tour guide/the provider. So what you think you are paying for might not be what you get. My pick up time at the end of the day was moved 45 minutes earlier than my ticket stated and then the coach was late for this earlier time meaning I could have done more but I was unable to because I was waiting for the coach that didn't turn up.”

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Posted 1 year ago

“Booked Horrorfest tickets at Universal. Paid a deposit as allowed with a final payment date in 6 months. Just got an email to say pay in full now as they won't buy tickets on my behalf until full payment received. WHY TAKE A DEPOSIT? MORE TRANSPARENCY REQUIRED.”

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Posted 1 year ago

“I booked disney Christmas party tickets, paid deposit, but you failed to secure tickets in time and by the time you asked for full payment the event got sold out. Ruined holiday for 2 families....”

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Posted 2 years ago

“Dreadful experience. They sent a confirmation email initially saying that my tickets would follow. They then sent me an email which said that my tickets were enclosed. There was an attachment with what looked like a ticket and it had a reference number on it so I didn’t think anything more. I then checked again the day before I travelled and saw in small letters on the top of the ‘ticket’ attached “this is not your e ticket” I received no other emails so it appears they didn’t plan on sending me my actual ticket at all! I called the emergency line and after a lot of discussion, random emails saying my reservation had been cancelled (causing me even more panic!), I finally received my e ticket the day of the HHN event. Such a ridiculous amount of stress for no reason and I know of at least one other couple this happened to. They didn’t spot it in time though and were denied entry at the gate to Universal. A dreadful experience and I will never use Floridatix again!”

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Posted 2 years ago

“Made a complaint for false advertising on a Clearwater trip and you were not interested.”

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Posted 2 years ago

“Still waiting for my tickets to arrive that I ordered over a month ago. Despite contacting FloridaTix and explaining this is a Christmas present, I have had no response and still no tickets. I will never use them again.”

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Posted 2 years ago

“The tickets didn’t work !!”

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Posted 2 years ago

“Paid for 14 day tickets for seaworld, aquatica and discovery cove. Arrived at discovery cove to find no tickets had been issued for us. We struggled to get in. Then as apology we were issued a seawold dining and aquatica dining ticket but could only use them once. Ruined my holiday”

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Posted 2 years ago

“Could only fine 1 restaurant that took this and that was Dennis and the food was awful”

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Posted 2 years ago

FloridaTix is rated 4.8 based on 5,368 reviews