Fish4dogs Ltd Reviews

4.8 Rating 17,181 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 17,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 26th March 2025

1083

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog seems to like only the white fish and green beans, fussy fussy. I try to buy it when it is on offer as it is only a very small tin. It's probably meant to be a "topper" so I put biscuits down also . If you have a big dog you would need a lot of tins to fill them up!!”

Helpful Report

Posted 6 days ago

Good morning, thank you for your review. Should you need any further assistance, please pop us an email on customerservice@fish4dogs.com where we can help you further. Kind regards.

Posted 5 days ago

“My dog didn't take to it”

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Posted 2 weeks ago

Good afternoon, thank you for your review. Should you need any further assistance, please get in touch via email on customerservice@fish4dogs.com. Kind regards.

Posted 2 weeks ago

“Like most places now the delivery charge MAY be included in your purchase but don't expect them to get it out to you quick snap unless you pay some extra charge. I won't and don't see why I have to so will probably shop around when the dog wants more of this expensive food!”

Helpful Report

Posted 3 weeks ago

Good afternoon, thank you for your review. Should you need any further assistance, please send us an email at customerservice@fish4dogs.com where we can help further. Kind regards.

Posted 3 weeks ago

“I like this product very much. We have given all our dogs these biscuits for years and they have done really well on them. However, we order two big bags each time and it seems the Fish4Dogs company have changed their delivery company and for the first time we had the bags dumped on the pavement in the street by a very rude driver who refused to at least get them to the front door. I complained to Fish4Dogs and the delivery company and had no response from either. I’m not old or infirm but these bags are really big and heavy and if this is how we are going to be treated as a regular customer from now on I will move to a different product who can deliver to my front door.”

Helpful Report

Posted 2 months ago

Good afternoon, thank you for your review. Should you need any further assistance, please get in touch via email on customerservice@fish4dogs.com. Kind regards.

Posted 2 months ago

“I have two dogs - a large and small one. Unfortunately the kibble size was not suitable for both - small- too small for the big doodle and large - too large for the cockapoo, so unable to use same food for both. One positive is that we only needed about 2/3 of what we were feeding previously, making it last longer and therefore more economical. We changed kibble and chose this as the cockapoo developed allergies to the original. However after about a couple of months on this food, I've noticed a decline in the condition of both their coats. Also it doesn't seem to satisfy their hunger. So we have decided to change again to something else... The customer service was excellent when our sack hadn't turned up once and other deliveries have always been prompt. The subscription service worked well too.”

Helpful Report

Posted 3 months ago

Good afternoon, thank you for your review. Should you need any further assistance, please contact our friendly customer service team via email at customerservice@fish4dogs.com. Kind regards

Posted 3 months ago

“Fast delivery. Slightly disappointed with product.”

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Posted 4 months ago

Good morning, thank you for your review. Should you need further assistance with this, please do get in touch with us via email at customerservice@fish4dogs.com. Kind regards

Posted 4 months ago

“Arrived on time and exactly as described but my dog doesn’t like them”

Helpful Report

Posted 4 months ago

Good afternoon, thank you for your review. Should you need any further assistance with this, please feel free to contact us via email on customerservice@fish4dogs.com. Kind regards.

Posted 4 months ago

“The product is great but the delivery was very poor. When you pay for the express 2 day delivery service & what you get is a 6 day wait….the result is a 3 star review.”

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Posted 4 months ago

“A good product but somewhat pricey whe used for a giant breed”

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Posted 5 months ago

Good morning, thank you for your review. Should you need any further assistance, please contact our friendly customer service team via email on customerservice@fish4dogs.com. Kind regards.

Posted 5 months ago

“Well I was really diappointed when I received my order with the 20% off the price (Need this off my chest) Recently ordered & paid for white fish with potatoes for my dog with 20% off which brought the price down to £59.99 inc. vat. Now, maybe last year or so bought bag of salmon & sweet potatoes at the fulle price of over £70.00 ( can't remember exact price but well over £70.00) and the sack weight was 15.kg When I received my last oder with 20\% the weight of the bag was only 12 kg . SEE? Not only was more expensive also the sack\bag was 3kg under weight more expensive & less food So who gained from this offer? Ps next time I will cook fresh fish and potatoes my self Thank you C. T. Giaquinto”

Helpful Report

Posted 6 months ago

Good afternoon, thank you for your review. Should you need any further assistance, please contact our friendly Customer Service Team on customerservice@fish4dogs.com Thank you.

Posted 6 months ago

“Ordered 20 cans of Mackerel with Anchovy in Aug and surprisingly all of them are best consumed by Nov 2024. I need to feed my cat in very short period of time.”

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Posted 6 months ago

Good morning, thank you for your review. Should you need any further assistance, please contact our friendly Customer Service team on customerservice@fish4dogs.com Thank you.

Posted 6 months ago

“The pack is only half full. I have heard you can get a similar product elsewhere and I intend to research this to see if they offer better value.”

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Posted 7 months ago

Good morning, thank you for your review. Should you need any further assistance, please get in touch with our friendly customer service team on customerservice@fish4dogs.com

Posted 7 months ago

“Our dog loves all their stuff”

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Posted 8 months ago

“Changed delivery date but ignored. The sticks are mainly broken into more than 2 pieces. Would not buy online again.”

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Posted 9 months ago

Hello Veronica, I am sorry to hear that some of your order was damaged, please email us at Customerservice@fish4dogs and one of the team will be happy to help

Posted 9 months ago

“I have no problem with the food in fact my dog loves it but ordering was a real faff.”

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Posted 9 months ago

Good morning, thank you for your review. Should you need any further assistance with ordering, please feel free to get in touch with us via email on customerservice@fish4dogs.com

Posted 9 months ago

“The package took more than a few days to arrive. Although my dog loves the taste and smell of fish, the twists only lasted a few seconds. They crumble and are gone very quickly. I doubt they'd be any good for teeth.”

Helpful Report

Posted 10 months ago

Good afternoon, I am sorry to hear that you were disappointed with our Sea Jerky Fish Twists. If you would like to discuss this further then please email us at Customerservice@fish4dogs.com and one of the team will be happy to help

Posted 10 months ago

“They are much smaller than I expected. My dogs love them but they are really only suitable for puppies in my view. Definitely training treats”

Helpful Report

Posted 11 months ago

Good morning, thank you for your review. If you would like to discuss this further or need any assistance, please do not hesitate to contact us via email on customerservice@fish4dogs.com or via phone on 01299 252352.

Posted 11 months ago

“Was disappointed in this, it was mostly gravy, with the odd chuck of veg.”

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Posted 11 months ago

Good morning, thank you for your review. If there is anything further we can help with, please do not hesitate to contact us via phone 01299 252 352 or via email customerservice@fish4dogs.com

Posted 11 months ago

“I usually buy the small bite but thought I would try the large bite thinking that this was going to be ok but I was shocked at how big the kibble was! This was certainly too big. It would be great if there was a in between size.”

Helpful Report

Posted 1 year ago

Good morning, thank you for your review. If there is anything further we can help with, please do get in touch with us via phone on 01299 252352 or email customerservice@fish4dogs.com

Posted 11 months ago

“We've been customers for over a decade. It's great stuff, and our dog has thrived on it. But the price has rocketed recently. I usually buy it in orders of 3 bags at a time, but this last order I had to drop it to just 2 bags at the price it is now. Something has changed there at FFD, and it's making me review my choice of feed.”

Helpful Report

Posted 1 year ago

Good morning, thank you for your review one of our Customer services team has reached out to you by email today.

Posted 1 year ago

Fish4dogs Ltd is rated 4.8 based on 17,181 reviews