Farmison & Co Reviews

Name: Farmison & Co
Address: Bondgate Green, Ripon, North Yorkshire, Bondgate Green, Ripon, North Yorkshire, North Yorkshire
Rating: 4.80

4.8 Rating 30,292 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Farmison & Co Review Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Bondgate Green, Ripon, North Yorkshire,
Bondgate Green, Ripon, North Yorkshire
North Yorkshire
HG1 1QW

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Farmison & Co 5 star review on 5th January 2025

1588

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sous vide beef was purchased for todays bank holiday, cooked as per instructions, the meat was tough, could not slice it, this was poor quality meat, absolutely tasteless, most of it was put in the bin. I have been a customer for four years, so disappointed”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to share your feedback regarding your recent experience with Farmison & Co. We genuinely appreciate your loyalty as a customer for the past four years and we are truly sorry to hear about your disappointing experience with our sous vide beef on today's bank holiday. We highly value your opinion and would like to make things right, a member of our customer care team will be in contact directly. Please be assured that we take your feedback seriously, and we are committed to resolving this matter to your satisfaction. Once again, we want to express our deepest apologies for the inconvenience

Posted 7 months ago

“Just cooked your sous vide beef roast according to the .instructions Not what I was expecting. My oven is state of the art. I am an experienced cook. Very disappointed and concerned that this is not high welfare meat. Not pleasant. Tough and tasteless.”

Helpful Report

Posted 8 months ago

“I ordered 2 x 2kg Brisket for a planned family BBQ on Saturday. The order was made on Monday for delivery on Friday. I received an email at 5:30pm on Thursday advising that the scheduled delivery could only now be made on Saturday. This was no good, considering that smoking a brisket takes up to 12 hours so I had to cancel the order. Had I been advised of logistical/Supplier issues earlier, I might have been able to source the brisket from elsewhere, but instead, there will be no centerpiece for the family BBQ. The patronising email wishing me a good weekend and birthday was not well received either.”

Helpful Report

Posted 9 months ago

“Real shame that this was a let down, I ordered a 2kg beef brisket from the smoker section, it had no fat cap and most of the centre was fat, they responded saying they would investigate and totally ignored me when I asked for a refund or partial if we kept it. I probably ended up with about 1kg of beef once cooked, not impressed for the money spent.”

Helpful Report

Posted 9 months ago

“No stars would be given but you have to give 1 star which is not applicable - couldnt fulfil order placed for delivery 3rd May agreed to have products on 4th May - this was unfilled - but I had to chase to explore where the delivery was - had been advised I would get full refund - only today I have recieved only a partial refund (£7.50 short) - sent anohter email asking why it is not a full refund - no goods you sill have my money = pretty appualling service”

Helpful Report

Posted 10 months ago

“After shopping with Farmison for some time, dating back to before the insolvency, it was disappointing to find that upon substituting a frozen item for the fresh one I had ordered, it took three emails for them to agree to refund the difference in price. The sum was nominal, but the principle should be basic. Very disappointing.”

Helpful Report

Posted 10 months ago

“I order meat for Easter holiday the parcel was left outside by DpD and was stolen and left me with no meat for the holiday for me and my kids, when I email the company of they say sorry and the issues and damages was done I ask if they could give some meat as compensation as they are a meat provider and reseller and as customer any other company will have say ok due to your experience we will give something! They say they will not give me anything! Shocking customer service I will not recommend to buy anything from I switch to a different meat provide also organic and with a great customer service that care for they client and want to keep them, I buy a lot of meat their lost no mine.”

Helpful Report

Posted 11 months ago

“I clicked on the read full directions, there were more directions on the preview page than on the more directions page and more ads, it seems the site is more interested in pleasing the advertisers than their customers. I have moved on to another site.”

Helpful Report

Posted 1 year ago

Good Morning, I am sorry to hear you are having difficulties navigating our website. If you contact one of our lovely team on 01765 824050 they will be happy to help!

Posted 1 year ago

“I have a gift from my Son. Can it be accepted .no it cannot. I go through all the order but is there anywhere I can put my order in, it is unacceptable. I am seriously annoyed. I phoned. Sorry closed go on line. Just tell us where to put the gift code. Do it clearly. Make it work. This is £100. sort it. Not happy Hazel Dilley”

Helpful Report

Posted 1 year ago

Hello Hazel, thank you for taking the time to leave a review. I understand you have now spoken to one of our team who have been able to help with your gift card, if there is anything further we can help with please let us know!

Posted 1 year ago

“I am sorry to say that my experience with your products has been one of complete disappointment. The meat is tough and flavourless and isn't worth the money. I have tried several cuts and they have all been disappointing. Your delivery service is excellent but your products leave a great deal to be desired. I shan't be patronising your company again”

Helpful Report

Posted 1 year ago

Good Morning Jamshid, thank you for taking the time to leave a review. Please can you contact our customer care team at care@farmison.com or call on 01765 824050 and we will be happy to help.

Posted 1 year ago

“All the meat I ordered except the chicken was not what I ordered the beef was tough and the lamb was not like the picture on your web site and at £26 it was well over priced”

Helpful Report

Posted 1 year ago

“Although I am a great Farmison meat fan, I was very disappointed by the latest batch of bavette steaks, which turned out very stringy, tough and without great taste.”

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Posted 1 year ago

“Didn’t receive the order unfortunately.”

Helpful Report

Posted 1 year ago

“Very poor service. Even though I had placed an order days in advance I was notified the evening before delivery that the majority of my wasn’t in stock. I tried to cancel the entire order as the only reason I bought other items was to get to the minimum order threshold but then told that these items had already been dispatched.”

Helpful Report

Posted 1 year ago

“I bought a traditional Wiltshire cure half ham for Christmas from Farmison. I am pleased that I tried it before Christmas, as I would have been highly embarrassed to serve it to guests. I expect a ham from a heritage breed pig to have a good covering of fat; I do not expect the fat covering to comprise the largest part of the joint. The first few slices of the ham were gristly and not particularly flavourful. I was bitterly disappointed with my purchase, especially when compared to previous purchases. Chris Lee ITM1S0052 Batch: 140000062767”

Helpful Report

Posted 1 year ago

“Chicken was off when delivered”

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Posted 1 year ago

“All beef filets in plastic bags had lots of blood around them. The expensive Chateaubriand usually a nice piece of fillet, was smaller, had lots of liquid and during cooking became a small thin piece. Would not buy it again.”

Helpful Report

Posted 1 year ago

“My beef joint was omitted from my Christmas order. Refund received promptly but no discount offered and so disappointing”

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Posted 1 year ago

“Ordered beef wellington for Christmas to feed 5 absolutely ruined our dinner the beef was gamely and tasted awful only fit for the bin . This was surposed to be a big treat for Christmas would not normally spend £120.00 on meat . Would expect a full refund from a best on line butcher. Normally gamey beef is an indicator of the animal being stressed when slaughtered or very bad diet . Would appreciate your help and explanation in this matter . Regards Mrs J Kent”

Helpful Report

Posted 1 year ago

“Christmas delivery failed to arrive. Order was placed 8 weeks in advance and was scheduled to arrive on the 23rd. I was left without Christmas dinner and had to rush out on Christmas Eve to buy something to serve to the family.”

Helpful Report

Posted 1 year ago

Farmison & Co is rated 4.8 based on 30,292 reviews