I ordered 2 x 2kg Brisket for a planned family BBQ on Saturday. The order was made on Monday for delivery on Friday. I received an email at 5:30pm on Thursday advising that the scheduled delivery could only now be made on Saturday. This was no good, considering that smoking a brisket takes up to 12 hours so I had to cancel the order. Had I been advised of logistical/Supplier issues earlier, I might have been able to source the brisket from elsewhere, but instead, there will be no centerpiece for the family BBQ. The patronising email wishing me a good weekend and birthday was not well received either.