Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,369 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and ease of ordering”

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Posted 6 years ago

“Excellent customer service I had a few queries and they were answered the same day. The Waterman hemisphere fountain and ballpoint pens are excellent quality. I also had the leather case and notebook again extremely good quality. I totally recommend this company. Thank.you again Executive pens.”

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Posted 6 years ago

“I received a very personal service - staff were so helpful and I could certainly recommend their services to anyone - a great experience in these modern times”

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Posted 6 years ago

“The Cross pen I bought has been fine, thank you Executive Pens.”

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Posted 6 years ago

“The item was delivered very quickly and was wonderfully engraved. very pleased with it.”

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Posted 6 years ago

“Amazing customer service,was really impressed by how fast the response was and was dealt within minutes of communication. Would definitely recommend to everyone and would purchase again. Delivery timing was extremely quick and product came out perfectly.”

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Posted 6 years ago

“Shipping was fast, products were perfect, a solid provider of stationary”

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Posted 6 years ago

“I liked being able to see what the personisled pen would look like on the preview.”

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Posted 6 years ago

“The pen I chose arrived very promptly and exactly as shown with engraved name as requested. Very pleased with the pen and prompt service.”

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Posted 6 years ago

“Lovely gift. Well presented. Quick delivery.”

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Posted 6 years ago

“The quick turnaround from initial order to delivery time was great. The recipient of the pens was over the moon with the gift so that made me happy all round.”

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Posted 6 years ago

“Product as described, delivered well packaged in a very acceptable time frame. Also very helpful with other queries about their products with a quick reply. No hesitation in using them again.”

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Posted 6 years ago

“I have had a lot of articles from Executive Pens and have always been very pleased with what I have bought from them.”

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Posted 6 years ago

“Great item,nicely made and good efficient service.”

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Posted 6 years ago

“I have never come across Customer After Sales Service, that equals Executive Pens Direct. We had a real challenge with our Australian Postal Services, who made the package sent from Executive Pens Direct, appear in Sydney, Australia and then vanish into fresh air...! Australia Post would not connect or talk to Royal Post UK., which complicated sorting this issue out. In the end, after four frustrating weeks of trying to get information, as to the whereabouts of the package. Executive Pens Direct decided not to wait any longer, fulfilled my order again and sent them via UPS Couriers. Within five days, the pens were delivered to my door. All through this whole process, Elizabeth and Andrew of Executive Pens Direct, kept me totally informed, on an almost daily basis. They were so professional and polite, never questioned the fact that the pens may be lost etc., and assured me that they would make good, whatever the outcome. I look forward to purchasing again from them, knowing that I am dealing with a highly ethical and trustworthy company. I can and will, recommend Executive Pens Direct, whenever I can. Being a full time Marriage Celebrant and Notary, I meet many, many people, and have a large networking range. So, I will be shouting loud about the fantastic experience I have had, dealing with this company... Bill Scurry Marriage Celebrant - Austweddings. Sunshine Coast – Queensland Australia.”

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Posted 6 years ago

“Quick and easy process, fast delivery. It was gift wrapped so can't say much about the content. However service was good and Parker pens are usually quality products.”

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Posted 6 years ago

Hi Mohammad Thank you for your positive review and feedback, We are pleased you were happy with our servuce and giftwrap. Parker are a great brand so I'm positive your recipient will love the pen. However if there is anything else we can do please feel free to email us and we will be happy to help out. Have a great weekend. Kind regards Abby

Posted 6 years ago

“The best shop I have dealt with. Exceptional customer service. Would give 6 stars if I could.”

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Posted 6 years ago

“Really happy with my new fountain pen. The quality is lovely. The website is very easy to use and the delivery is quick.”

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Posted 6 years ago

“Great selection of pens from great brands with great prices and a great overall service. Highly recommended.”

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Posted 6 years ago

“Website good & easy ordering process. Very satisfied with the quality of the pen & price.”

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Posted 6 years ago

Executive Pens Direct is rated 4.9 based on 3,369 reviews