Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,338 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I have received from Executive Pens has been nothing short of excellent. They always respond to emails immediately and were very quick to resolve a problem I experienced with one of the pens with no quibbles. I have nothing but praise for their service. Thank you.”

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Posted 6 years ago

“A lovely pen and pencil set, beautifully engraved and delivered within the time requested. In fact, everything I asked for! Thank You.”

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Posted 6 years ago

“I made a mistake ordering, I rang up Exec Pens Direct and they immediately sorted me out and gave me a refund because my required option was cheaper than the one I'd mistakenly bought. Brilliant customer service, first class, excellent website too”

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Posted 6 years ago

“The pen I ordered, a Parker, arrived on time, beautifully packed and engraved for an extremely competitive price.”

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Posted 6 years ago

“Excellent service at the right price, with prompt delivery, thank you Executive Pens!”

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Posted 6 years ago

“Very straight forward purchase of well priced products, which were clearly dispatched early post order because the standard delivery worked speedily. Many thanks for your efforts.”

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Posted 6 years ago

“Lovely looking pens. Felt good to handle. Personalisation was lovely. The only thing I could suggest for improvement is to offer nicer boxes, maybe as an extra? I would have loved to present them in a nice wooden box.”

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Posted 6 years ago

“Just what I wanted & quick delivery”

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Posted 6 years ago

“Beautifully engraved pen, such a speedy service. Love my new pen.”

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Posted 6 years ago

“The whole process from start to finish was easy. Pens were good quality the engraving was lovely and the box they came in was of good quality too! Would highly recommend.”

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Posted 6 years ago

“Great customer care service”

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Posted 6 years ago

“Prompt delivery. Item looks better than I expected and writes smoothly and nice to hold in the hand.”

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Posted 6 years ago

“Fantastic customer service, beautiful pen, ultra fast delivery, couldn't be happier!”

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Posted 6 years ago

“Easy to order online, prompt delivery, good quality and great value.”

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Posted 6 years ago

“Ordered an engraved pen as a gift and was absolutely thrilled with both quality of pen and engraving. My order arrived very promptly, will definitely be ordering from these guys again. 10/10”

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Posted 6 years ago

“The Pens I ordered were much better that I thought they would be, and were delivered 2 days ahead of time which was perfect for me. Dealing with them was very simple and easy.”

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Posted 6 years ago

“The pens were wonderful, and the engraving was first class. The two pens I ordered came out better than expected. The reason for 4 and not 5 stars is that the spare refill I ordered was scratchy and the ink did not flow well, like it was already dried up! This seems to be a common problem with these refills...”

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Posted 6 years ago

Hi Ian, thanks for the great review. I am really pleased you loved the pens. Regarding the refills, I am very sorry that this was the case. I will organise replacements via email now for you. Have a great weekend. Kind regards Abby

Posted 6 years ago

“Great looking pen, engraving looked really good too. Very helpful sorting out my mistake with the order.”

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Posted 6 years ago

“My pens arrived quickly and in excellent condition as one was a present I was exceptionally happy”

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Posted 6 years ago

“Efficient professional service, good products.”

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Posted 6 years ago

Executive Pens Direct is rated 4.9 based on 3,338 reviews