Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.73

4.7 Rating 3,926 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 1 star review on 25th January 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery service. On time and good notice. Really pleased with product. Good quality and great design. Thank you”

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Posted 4 years ago

“My experience has been brilliant. The sales team really went the extra mile to make sure my replacement was what i wanted. Yes it fitted perfectly and i want to say a big thank you - thank you.”

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Posted 4 years ago

“This site is brilliant! I've ordered a bath, toilet, shower tray and shower enclosure first class products reasonably priced. I had an issue with the toilet whereby the cistern wasn't included in the box when it arrived but we didn't notice until the plumber arrived. Within 24 hours they'd resolved the issue and sent out replacement items. Highly recommend this website very impressed and would use again without hesitation.”

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Posted 4 years ago

“Excellent quality products, pre-assembled and next day delivery at the time they say they are going to deliver! I could not recommend them more highly.”

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Posted 4 years ago

“Great product and super fast delivery. I would recommend them and use them again, in the future.”

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Posted 4 years ago

“If I could give a 0 I would. Firstly I spent over £1200.00 with this company then to find out they would add a hefty delivery charge. My order arrived for my new house which was a building site so my wife checked the items and stored the goods to fit at a later date. Upon opening the boxes I found that the £217.00 Toilet had no cistern ... I contacted the company who told me that I had to select the cistern to be added. It was a mistake on my half but I stated that the picture was of a toilet with a cistern on it and I considered it not clearly advertised . After speaking to an advisor who told me I need to pay an extra £84.00 to get a cistern, i asked them if I could return the item to which they told me I would have to pay the collection charge and a 25 % restocking charge. I then asked them to consider waiving the delivery charge as a good will gesture if I ordered the cistern from themselves... the answer was No. Absolutely disgusting customer service. I advise anyone to think twice before purchasing anything from the company.”

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Posted 4 years ago

“Order arrived promptly - looks good”

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Posted 4 years ago

“Very happy with the purchase of a shower tray. Fast delivery and very efficient.”

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Posted 4 years ago

“Good range of stock at competitive prices. Very fast delivery with a choice of dates to choose from and regular updates on delivery arrival. I would buy from Ergonomic Designs again.”

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Posted 4 years ago

“Brille product”

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Posted 4 years ago

“It fitted in the place I needed to fill perfect size”

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Posted 4 years ago

“Very prompt delivery with all elements correct”

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Posted 4 years ago

“Delivered very quickly considering the current circumstances.”

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Posted 4 years ago

“Not a bad product but horrific delivery charges! £25 for a bath side panel - criminal!”

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Posted 4 years ago

“Absolutely fantastic service, goods arrived so quickly. Easy website to order from, first class service, would definitely use again. Ordered one item, but was let down by another company and ordered from here again”

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Posted 4 years ago

“Brilliant service and price. Sam, who answered my call, went away to check stock with the suppliers, then called me back within minutes to confirm, and the item was with me within 4 days. This was after me researching alternative suppliers and finding it difficult to find my way through some very negative reviews. This company was very customer focussed by comparison.”

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Posted 4 years ago

“Great service with amazing prices and delivery is very fast products are very well made and looks great in my new bathroom”

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Posted 4 years ago

“An unrivalled price for a top quality bath delivered on time and by the friendliest and most helpful delivery driver. Highly recommend Ergonomic Designs for a flawless transaction.”

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Posted 4 years ago

“Fast reliable service”

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Posted 4 years ago

“good prices, good quality, fast delivery”

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Posted 4 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,926 reviews