E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,371 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

Write Your review

Tell us how E-Liquids UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and paid 29th January email said order was being picked and posted out. Very bad customer service is this scam?”

Helpful Report

Posted 1 month ago

Hello, I'm sorry to hear you have not received your order yet, no not a scam, don't worry we will arrange for a full reshipment of your order on a fully tracked service free of charge :)

Posted 1 month ago

“Ordered some cotton and 4x juices. Only the juices turned up. Sent a message and got an automated reply. Chased up a week later. No reply, no replacement, no refund. Now it seems the phone line doesn't work, the Facebook page doesn't work and the online chat to follow up doesn't work. Very bad customer service.”

Helpful Report

Posted 4 months ago

“Dont ship my order, dont asnwer emails.. dont buy to them”

Helpful Report

Posted 5 months ago

“I had ordered four liquids. Only two arrived. They were packaged in a envelope that would only hold two bottles, so whoever packed them clearly knew they were not fulfilling the entire order. I've tried calling but their number doesn't work and their ticket system is down also. Hopefully an email will get this resolved but I would pick another company to get your liquids from.”

Helpful Report

Posted 6 months ago

“Took six business days to post, package never arrived, no replies from the emails I have sent.”

Helpful Report

Posted 6 months ago

“I made a order and there not contacting me back after many attempts and won’t let me track it”

Helpful Report

Posted 7 months ago

“Ordered a Mipod pro on the 30th of June. It's now the 16th July, still not received it. Tried phoning,emailed and even there own help page. Not a word from them. Stay away from them, they'll just take your money and you won't see anything for it. Loads of other on line shops out there more than happy to help you out. STEER CLEAR shop elsewhere.”

Helpful Report

Posted 7 months ago

“When you order, and they fulfil the order, they're great (hence 1 star). But if the order goes wrong and they ship you the wrong goods entirely? Worst customer service ever. Their contact form doesn't work. They don't respond to emails. They don't answer their phone. "WE'RE FANATICAL ABOUT CUSTOMER SUPPORT" their website says, just above the broken contact form. So, I'm left without what I ordered, and goods I not only don't want, but cannot use. Buy your e-liquid elsewhere. I certainly will.”

Helpful Report

Posted 8 months ago

“I haven't received my order yet it's about 3 weeks now, I have phone you up but no Reply and email you no reply not very good.”

Helpful Report

Posted 8 months ago

“Awful company. Sent me 2 emails asking me to review their items that they never sent me, nor did they ever respond to my emails I sent asking where my order was. Dont waste your time with these guys.”

Helpful Report

Posted 9 months ago

“Didn’t receive any liquid Didn’t receive any answer to the tremendous number of emails I sent them I payed for a tracked shipping, but in the end, it didn’t Not received any news from the company guys !!! You should definitely avoid e-liquids.uk”

Helpful Report

Posted 9 months ago

“Terrible service. They sent me some products promptly, but 2 were not sent and its been weeks. I tried calling, email and chat. Nothing! Very poor indeed”

Helpful Report

Posted 9 months ago

“Are you actually kidding ! I'm unable to review the product as I haven't received it”

Helpful Report

Posted 9 months ago

“My order number is: 375235 I received two vapes. One was completely none functional, both were leaking. I couldn’t use either. I repeatedly tried to get in contact with someone but was met with an automated reply and no follow-up regarding a potential return of a faulty product- which was listed as a possibility on your website. I understand if returns/exchanges/refunds were not possible but I felt as though I had been scammed as I hadn’t received a human reply in so much as an apology.”

Helpful Report

Posted 9 months ago

“Should have read these reviews before ordering. Don't think this company cares whether their customers are happy at all.”

Helpful Report

Posted 9 months ago

“Never arrived sent an email never heard anything back stole my money never buy from them”

Helpful Report

Posted 10 months ago

“Appalling service. Placed an order 5 weeks ago but still has not received this order. I have attempted to email multiple times, but no response. I have filled out the online form but again no response. I have also tried calling the store via the mobile number provided on the website however, just rings and i get no response. Awful service, will never be using again.”

Helpful Report

Posted 10 months ago

“I ordered on the 11th April 2024 and have still not received my order. I have tried contacting you on numerous occasions but cannot get through to anyone to help me. Extremely disappointed and would like a refund or my goods delivered to me.”

Helpful Report

Posted 10 months ago

“Placed order, got a call next day to say they didnt have the product in stock and would refund me been over a week now and still no refund, tried calling just rings, tried emailing, no response, tried send message on site which says please allow 48 hours and no response to that either Next thing is to request refund through my CC company and report them to the police for fraud”

Helpful Report

Posted 10 months ago

“Have not received my order as yet and am unable to contact company. Keep getting message saying session has expired when trying to log a ticket. Payment has been taken and I am extremely unhappy with this service. Would loke to either acrually get to speak to someone or receive a full refund”

Helpful Report

Posted 10 months ago

E-Liquids UK is rated 4.2 based on 2,371 reviews