E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,367 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order number is: 375235 I received two vapes. One was completely none functional, both were leaking. I couldn’t use either. I repeatedly tried to get in contact with someone but was met with an automated reply and no follow-up regarding a potential return of a faulty product- which was listed as a possibility on your website. I understand if returns/exchanges/refunds were not possible but I felt as though I had been scammed as I hadn’t received a human reply in so much as an apology.”

Helpful Report

Posted 5 months ago

“Excellent website. Great value and I was able to get a 'flavour' here I struggled to get elsewhere. Delivery was quick as well. Will be using again 100%”

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Posted 5 months ago

“Should have read these reviews before ordering. Don't think this company cares whether their customers are happy at all.”

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Posted 5 months ago

“Never arrived sent an email never heard anything back stole my money never buy from them”

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Posted 5 months ago

“Really gratefull, thank you guys!”

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Posted 5 months ago

“1st order places with this company was a bit worried because I read reviews only after ordering.but received my order few days late like but all received OK.”

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Posted 5 months ago

“Appalling service. Placed an order 5 weeks ago but still has not received this order. I have attempted to email multiple times, but no response. I have filled out the online form but again no response. I have also tried calling the store via the mobile number provided on the website however, just rings and i get no response. Awful service, will never be using again.”

Helpful Report

Posted 6 months ago

“I ordered on the 11th April 2024 and have still not received my order. I have tried contacting you on numerous occasions but cannot get through to anyone to help me. Extremely disappointed and would like a refund or my goods delivered to me.”

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Posted 6 months ago

“Always so helpful and swift. Good selection of vape liquids. 100% recommended”

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Posted 6 months ago

“Fast delivery, best value for money that I have found!”

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Posted 6 months ago

“Placed order, got a call next day to say they didnt have the product in stock and would refund me been over a week now and still no refund, tried calling just rings, tried emailing, no response, tried send message on site which says please allow 48 hours and no response to that either Next thing is to request refund through my CC company and report them to the police for fraud”

Helpful Report

Posted 6 months ago

“Have not received my order as yet and am unable to contact company. Keep getting message saying session has expired when trying to log a ticket. Payment has been taken and I am extremely unhappy with this service. Would loke to either acrually get to speak to someone or receive a full refund”

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Posted 6 months ago

“Order never turned up and can't contact anyone tried emailing loads of times and nothing back. Looking at the reviews this as happening a lot I would not recommend”

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Posted 6 months ago

“Spent £50 on liquids and they are all out of date!!! 2022 & 2023”

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Posted 6 months ago

“No one has replied to my emails - I have now sent three! My order placed 5th April has not arrived. You state you are ''fanatical about customer service'' on your website but that really doesn't seem the case. I certianly wont be ordering again which is a shame as I hoped I had found a new supplier for my vape products.”

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Posted 6 months ago

“Everything is very good! Thank you”

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Posted 6 months ago

“Used to be great. Recently had to contact support more than on one order which was marked “complete” but hasn’t arrived. Not going to order again.”

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Posted 6 months ago

“I didn't,received the parcel. The worst company, don't buy nothing from them.”

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Posted 6 months ago

“DO NOT USE!!! I ordered £50 of liquid and it’s all out of date (2021/2022 and 2023). Sent several emails and had no reply plus the phone number is no longer in use!!! ***DO NOT ORDER FROM THIS WEBSITE***”

Helpful Report

Posted 6 months ago

“I placed an order that was delayed and I waited several days for it to be delivered. At the same time, I also had the wrong item when I opened the package. I will never order through you again!!!”

Helpful Report

Posted 6 months ago

E-Liquids UK is rated 4.2 based on 2,367 reviews