Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,456 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality product. Quick turn around. Thanks.”

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Posted 1 year ago

“Amazing quality and great customer service! Happy as always!”

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Posted 1 year ago

“The products had small defects. The printing quality wasn't what I expected. The soft cover quality was poor. The hardcover was wrapped poorly.”

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Posted 1 year ago

Hi Sherrie, Thanks for the message. We have checked and we're not able to find any communication from you regarding this order. We are keen to get this resolved for you. Please send us a message on live chat and the customer services team will look into this right away. Best wishes, The Doxzoo Team

Posted 1 year ago

“Really speedy!”

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Posted 1 year ago

“Beautiful work! I am very pleased with the printing and bookbinding. I will work with this company again.”

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Posted 1 year ago

“An efficient service with a good choice of paper thickness and delivery options. Good value and good quality printing.”

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Posted 1 year ago

“Brilliant, great quality, best price I found and quick delivery”

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Posted 1 year ago

“The printing quality is great, but shipping is expensive and they are not able to be automated nor do they integrate with shopify or anything like that.”

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Posted 1 year ago

“The documents printed are perfectly crafted and done on the best quality paper. The quality of the ink used is great and it does not blurr with time, neither can you see any splash marks. I am really happy and satisfied. I also used the binding service once and that was great as well. I wish Doxzoo immense success in the future.”

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Posted 1 year ago

“First time I've used Doxzoo & I'm very happy with the results. I wanted a 7"x5" paperback novella & with advice from Doxzoo Advisors, I was able to create my book without any problems. I have now placed a second order & I'm happy with the price & delivery options. My first order had a very prompt delivery.”

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Posted 1 year ago

“Art prints arrived within 3 days and the quality is fantastic. The colours are very vibrant and the print is very crisp, no detail has been lost even with quite intricate drawings. Very happy with my purchase and will 100% use again.”

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Posted 1 year ago

“I've been using Doxzoo for a few years since starting an education business during lockdown. The flexibility of their service has been great allowing us to start with small numbers and gradually grow as we add more material. Recently their prices have become even better value when compared with local print agencies which seem to have gone up ALOT! Give them a go. You won't be disappointed.”

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Posted 1 year ago

“The customised attention is brilliant”

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Posted 1 year ago

“Fine, until something goes wrong. If they mess up you will be expected to contact them via a Live Chat that isn't really live as you are expected to sit and wait for them to deign to reply. Spent 25 minutes trying to resolve a simple issue. Time is money and I was left feeling like my problem was completely unimportant. Their customer service is poor and their tone and attitude is indifferent at best. Before taking any details they demanded a photo of the problem as if I was making it up. Made me feel like an inconvenience and 'spoke' to me like I was being told off. I understand that errors happen, but if I have been inconvenienced by them, the least I would expect is for my replacement to be expedited. Apparently not. The replacement would be sent via my original choice, meaning another five day wait. This is not acceptable. The postage system they use is very strange anyway and not really very transparent. Will not be using them again. Print errors are unavoidable but treating people like you're doing them a favour is unforgiveable.”

Helpful Report

Posted 1 year ago

Hi Stuart, Thank you for your message. We have reviewed the chat and can see that our team asked for a photo of the issue as well as an explanation of what the issue was, which is standard practice for all of our QA's. They then investigated the response with the production manager and arranged a same day reprint for you. We did however advise that as an automated service all reprints are sent via the original delivery method selected. We are sorry you are not happy with this but again this is standard. We apologise once again for the issue you had with your print, we have highlighted the trimming problem with the production manager who in turn will investigate further. The reprint will be dispatching today and we hope it arrives with you soon. Best wishes, Doxzoo Team

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Delighted with my document. Came in good time and was just as I had asked for.”

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Posted 1 year ago

“Extremely fast and fairly priced! very impressed with the products received and the speed at which they arrived.”

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Posted 1 year ago

“Always reliable and high quality”

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Posted 1 year ago

“Needed larger size print to see piano music - very happy with quality, price and delivery.”

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Posted 1 year ago

“I placed an order with them using monochrome screentones and they weren't able to print without heavy moire effect, after some back and forth with customer service, so I went with another company. That said they are a much cheaper option.”

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Posted 1 year ago

Hi Jenny, Thanks for the review. We are sorry to hear this. We did spend a lot of time investigating your artwork and issue with the studio team. Our team advised that if the resolution of the dots were much higher then this may lessen the effect or you could try reworking in a package like InDesign. Unfortunately as an order to print service we are not able to edit the files for you. Best wishes, Doxzoo Team

Posted 1 year ago

Doxzoo Online Printing is rated 4.7 based on 6,456 reviews