Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.71

4.7 Rating 2,264 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I had to call twice with specific room request, the operator who eventually dealt with the request was very thorough and the matter was resolved within 24 hours.”

Helpful Report

Posted 2 days ago

“Very easy process and would have been a 5 except it was indicated I could part pay using a love 2 shop card but then for some reason I couldn't. This needs to work better and be clearer if Love 2 shop cannot be used. Perhaps include this in the app testing next time?”

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Posted 2 days ago

“Easy to follow, Execellent options”

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Posted 4 days ago

“Easy to look at hotels , good booking system good communication”

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Posted 1 week ago

“The Web site gave in depth reviews of the hotels available”

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Posted 1 week ago

“I never expected to have to wait up to 24 hours for confirmation and being made aware I should have to phone hotel to make sure my dinner was booked. We stay at many hotels and usually it is instant confirmation. N Mcintyre”

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Posted 2 weeks ago

“Very user friendly”

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Posted 1 month ago

“Your website is not very mobile friendly. It was hard to view the hotels and their pictures. It was also a bit challenging to find where the voucher valid hotels list are.”

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Posted 2 months ago

“This booking was a gift voucher purchased for us. The booking process was easy to follow and pretty straightforward. I think it would be a lot easier if there was just one website to book through instead of 3 options showing the same hotels. Also the interactive map of hotel locations was not the most user friendly and kept jumping to locations around the UK when trying to zoom in and out.”

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Posted 2 months ago

“Easy to use website compared to many others”

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Posted 2 months ago

“Selection of hotels and offers available good. Not the easiest to find locations so may be better to break that down further, such as county by county. Otherwise very straightforward to book.”

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Posted 2 months ago

“The whole booking process was easy to browse different areas of the UK and subsequently was easy to book. The only thing that was a bit confusing was that it took quite a while to actually confirm my booking. Apart from that I found it easy to browse and book.”

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Posted 2 months ago

“Easy web site to use and good value offers”

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Posted 2 months ago

“Easy to use and clear pricing information. Will definitely consider using in the future.”

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Posted 4 months ago

“The staff at Country hotel breaks were very helpful. However the “5 or 6” steps into the restaurant are 15 steps up a steep incline!! Whilst a buggy can be called for, communication is v poor at the hotel. They suffered a big power cut last night so it’s no tv for 2 days and nights- no-one informing us of this either.”

Helpful Report

Posted 4 months ago

“I found it easy to view hotels and dates etc however I was unable to access the extra filters on the mobile site which allowed a search for 1 adult and 1 child. I am also confused how the dinner for two allowance for £50 works as nothing has been mentioned since booking. The laptop site is very good and easy to use. One thing I would like to add is I sent two emails a fortnight ago from my works email asking if children are allowed and I never received a response. I emailed two separate addresses and it’s disappointing to not even get a reply”

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Posted 5 months ago

“Theheadquarter staff were excellent and very helpful BUT the Internet email activation simply did not function and all booking completion was denied access u til we went via headquarters on the telephone. This would have led to a lot of frustration and a loss of bookings if clients hadn't had the initiative to follow other avenues. Hence the reduction of score from an otherwise full 5 star.”

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Posted 5 months ago

“Searching for properties is very easy, super selection of hotels to choose from with lots of information given. Once decided it's very easy to book a property and pay, confirmation is very quick. Good experience”

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Posted 5 months ago

“Great on line service. Easy and straightforward”

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Posted 5 months ago

“Very good and offering good deals”

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Posted 5 months ago

Country Hotel Breaks is rated 4.7 based on 2,264 reviews