Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.73

4.7 Rating 452 Reviews

94 %

of reviewers recommend Boxxco

4.7

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 21st February 2025

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product , good communication with customer services, they couldn't have been more helpful.”

Helpful Report

Posted 3 weeks ago

Dear Sally, Thank you so much for your amazing 5-star review of Boxxco! We’re delighted to hear that you found our product to be great and our customer service team so helpful. Your satisfaction is our top priority, and it’s rewarding to know that we could assist you effectively. We truly appreciate your kind words and support, and we can’t wait to serve you again in the future! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Box came within 3 weeks and was easy to construct. Feels quality and does what’s expected of it. Only downside is the price point - it’s nearly as expensive as the Lego inside it.”

Helpful Report

Posted 3 weeks ago

Dear James, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that your box arrived within three weeks and that you found it easy to construct. It's wonderful to know that the quality meets your expectations. We appreciate your feedback regarding the price point. We strive to offer great value while ensuring top-tier quality, and your thoughts will certainly be taken into account as we continue to improve our offerings. Thank you for choosing Boxxco, and we look forward to supporting you in your LEGO adventures! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Excellent construction every thing is included even the screw driver . It enhances your build or display model to another level . The only thing I would suggest is a tab (starting point) to peel the protective layer from the Perspex covering on the box windows . Was notified when the product had been dispatched and arrived within the week.”

Boxxco 5 star review on 28th January 2025

Helpful Report

Posted 3 weeks ago

Dear Valued Customer, Thank you so much for your fantastic 5-star review of Boxxco! We're thrilled to hear that you found the construction excellent and that everything you needed was included, right down to the screwdriver. It's wonderful to know that our product has made a positive impact on your build or display model! We appreciate your suggestion about adding a tab for the protective layer on the Perspex—customer feedback like yours is essential for us to enhance our products. We're also pleased that you received timely notifications about your order and that it arrived so quickly! Thank you for your support, and we can't wait to serve you again in the future! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Simba fits in nicely. It’s simple to build ns very sturdy. It is nice I can get little simba in too.”

Boxxco 5 star review on 27th January 2025

Helpful Report

Posted 3 weeks ago

Dear Helen, Thank you so much for your glowing 5-star review of Boxxco! We're thrilled to hear how well Simba fits in, and it's great to know that you found it simple to build and sturdy. We love that little Simba can join in on the fun too! Your satisfaction means everything to us, and we can’t wait to see how you enjoy using Simba in the future. Best wishes, The Boxxco Team

Posted 2 weeks ago

“Very happy with products I have purchased and once you’ve built one Boxxco display case it’s easy to assemble others”

Helpful Report

Posted 3 weeks ago

Dear Doug, Thank you for your fantastic 5-star review of Boxxco! We're so happy to hear that you're pleased with your purchases and found the assembly process straightforward after building your first display case. It's great to know that our products are making your display experience enjoyable and easy! Your support means everything to us, and we can't wait to see what other displays you create in the future! Best wishes, The Boxxco Team

Posted 2 weeks ago

“A very good display case. Unfortunately one panel was scratched but Boxxco offered to send a replacement panel free of charge. Very impressed.”

Helpful Report

Posted 3 weeks ago

“Ordered between Christmas and New Year so delay on delivery. All delivered fine, could have done with a bit more communication and updates on the order if anything.”

Helpful Report

Posted 3 weeks ago

Dear Jackie, Thank you for your thoughtful 4-star review of Boxxco! We appreciate your understanding regarding the delivery delays during the busy holiday period. We’re glad to hear everything arrived in good condition. Your feedback about the communication is very important to us, and we’ll work on improving our updates for future orders. We strive for transparency and want you to feel informed every step of the way. Thank you for choosing us, and we hope to serve you again soon! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Ordered R2D2/C3PO 25th anniversary Case on30th December. I think they may have missed the order. When I called 3 weeks later, they dispatched the same day. This case and the Batman Case I previously ordered are “Outstanding” can’t praise these cases enough. Absolute precision cut to fit together perfectly. The base is rebated to keep your models in the perfect position. Go for the background artwork, it makes a huge difference. The Case does not flex as they use thick material. I purchased a cheaper case for my Mercedes F1. It’s mega flimsy and no Artwork. I will be replacing it when I have the funds.”

Helpful Report

Posted 3 weeks ago

Dear Steven, Thank you for your fantastic 5-star review of Boxxco! We're thrilled to hear that despite the initial delay, our team was able to resolve your order quickly and get your cases dispatched the same day. It's wonderful to know how pleased you are with the precision and quality of both the R2D2/C3PO and Batman cases. We appreciate your recommendation to go for the background artwork, as it really does elevate the display! We're sorry to hear about your experience with the other case and glad you found us as a reliable alternative. Thank you for your kind words and support—we look forward to helping you with your future display needs! Best wishes, The Boxxco Team

Posted 2 weeks ago

“The case itself is okay it was just trying to fix it together with no proper instructions or what we were doing would be nice also if they included the screwdriver as I know other companies do just would be better with better instructions as we head to watch a YouTube video to understand how we will put in this thing together so not a great start”

Helpful Report

Posted 3 weeks ago

Dear Helen, Thank you for your honest 4-star review of Boxxco! We're glad to hear that you found the case to be okay, but we apologize for the inconvenience regarding the assembly instructions. We understand that clear guidance is essential for a smooth setup, and we appreciate your feedback on the need for better instructions and a screwdriver included in the package. It's great to know you found alternative resources like YouTube helpful, but we want to ensure a seamless experience for our customers from the start. Your comments will help us enhance our product offerings moving forward. Thank you again for your insights, and we hope to serve you better in the future! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Excellent product, well made and easy to assemble. My item arrived when expected, very well packaged and once assembled is a perfect display case for my model.”

Helpful Report

Posted 3 weeks ago

Dear Valued Customer, Thank you so much for your fantastic 5-star review of Boxxco! We're delighted to hear that you found our product to be well made and easy to assemble. It's always rewarding to know that your order arrived on time and well packaged—ensuring a great experience from start to finish. We’re thrilled that the display case is perfect for showcasing your model! Your satisfaction is our top priority, and your kind words inspire us to keep delivering quality products. Thank you for choosing Boxxco, and we look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Totally enhances the look of the sets along with the beautiful background and floor pattern!”

Helpful Report

Posted 3 weeks ago

Dear Reviewer, Thank you for your amazing 5-star review of Boxxco! We're absolutely delighted to hear that our sets have enhanced your space with their beautiful background and floor pattern. It’s always our goal to elevate your experience, and your feedback truly inspires us. We appreciate your support and look forward to seeing how you showcase your sets! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Excellent service. Ordered over xmas so a couple of weeks wait but all perfect on arrival, case looks excellent & I'd happily use them again, especially with the rewards programme they offer.”

Helpful Report

Posted 3 weeks ago

Dear Customer, Thank you for your fantastic 5-star review of Boxxco! We’re delighted to hear that you had a positive experience, even during the busy holiday season. It’s wonderful to know that your case arrived in perfect condition and met your expectations. We're also thrilled you appreciate our rewards program! Your support means a lot to us, and we can't wait to assist you again in the future. Best wishes, The Boxxco Team

Posted 2 weeks ago

“Great looking display cases for lego sets. Easy to put together. Prompt response from customer service when a couple of connectors were missing and these were sent out within days.”

Helpful Report

Posted 3 weeks ago

Dear Reviewer, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that you love the display cases for your LEGO sets and found them easy to assemble. It's also great to know that our customer service was prompt in addressing your needs. Your satisfaction is our priority, and we appreciate your support! We look forward to helping you showcase your LEGO collections beautifully. Best wishes, The Boxxco Team

Posted 2 weeks ago

“Ordered for my hogwarts castle and it looks great. Easy to put together too”

Helpful Report

Posted 3 weeks ago

Dear Reviewer, Thank you so much for your fantastic 5-star review of Boxxco! We're thrilled to hear that your assembly went smoothly and that the final look of your Hogwarts castle met your expectations. It’s wonderful to know that our products make creating your magical builds easier and more enjoyable. We truly appreciate your support and can’t wait to see how your collection grows! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Great box for putting your special Lego models in. Only a bit complicated putting together.”

Helpful Report

Posted 3 weeks ago

Dear Jeffrey, Thank you for your great 4-star review of Boxxco! We're delighted to hear that you found our box perfect for showcasing your special LEGO models. We appreciate your input regarding the assembly—it can indeed be a bit tricky at times! Your feedback helps us improve our products for an even better experience. We hope you continue to enjoy your box for many builds to come! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Fantastic product and my husband was over the moon he could put his Batmobile away, to stop it getting dusty. Even though a little pricey, good price compared to other competitors. Delivered in time frame without any issues.”

Boxxco 5 star review on 26th January 2025

Helpful Report

Posted 3 weeks ago

Dear Nicola, Thank you so much for your fantastic 5-star review of Boxxco! We’re absolutely delighted to hear that your husband was thrilled with the Batmobile storage solution—protecting those cherished items from dust is what we aim for! We appreciate your understanding regarding the pricing, and we’re glad you found it competitive compared to other options. It’s also great to know that your order arrived on time and without any issues. Your kind words mean a lot to us, and we’re excited to serve you again in the future! Best wishes, The Boxxco Team

Posted 2 weeks ago

“Love Boxxco! Had to rearrange my display to make sure they were pride of place. Bit of a Space nerd so having the option to have the custom background printed on the boxes was a must for me ... All really set off my NASA wall! And not having to worry about dusting the sets...life saver! Great value for money and great quality compared to some others out there. Will buy again for sure! Got the Artemis box ready to go once it's built.”

Helpful Report

Posted 3 weeks ago

Dear Craig, Thank you for your fantastic 5-star review of Boxxco! We're over the moon to hear that you love your display and the custom backgrounds—it's always a joy to see our products become part of someone's passion, especially a NASA-themed wall! We're glad that our cases are saving you from the dusting dilemma while offering great value and quality. We're excited about your upcoming Artemis box and can’t wait to see how it fits into your collection! Your support means a lot to us, and we look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 2 weeks ago

“From start to finish this was 5*. The website was easy to navigate and find what you wanted. I did custom sized ones for my bears. The easy online dimensions helps make sure you get the right dimensions as it tells you internal and external measurements. I was kept informed with delivery by email and then by text message via the courier company. The items arrived safely and well packaged. Easy to understand instructions was quick and easy to put together and I'm super happy with them. My bears can stay clean and away from dust.”

Helpful Report

Posted 3 weeks ago

Dear Androulla, Thank you so much for your amazing 5-star review of Boxxco! We're thrilled to hear that you had such a positive experience from start to finish. It's fantastic that you found our website easy to navigate and that the custom sizing options worked perfectly for your needs. We take pride in ensuring our customers are kept informed throughout the delivery process, so we're glad to hear that you appreciated the updates. Knowing your items arrived safely and well-packaged, along with easy-to-understand instructions, truly makes our day! We are delighted that your bears will now stay clean and dust-free. Your support means a lot to us, and we're excited to be part of your journey. Best wishes, The Boxxco Team

Posted 2 weeks ago

“Hi. Just ready to start building our third Boxxco Lego display box. They are a superb idea for protecting your builds from small hands and dust. Due to mobility issues it needs me and my wife to get through the build, our fingers are not as nimble now. This can get frustrating with the small screws so have decided to get a magnetic screwdriver for the current build of the 'Artemis Lego Model'. Customer service is excellent. It would be nice o have a marker on the blank side to say that also has to be peeled off. Finally, our main issue is, where do we put them all? This covers the three models we have bought from you”

Helpful Report

Posted 1 month ago

Dear Valued Customer, Thank you so much for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you’re enjoying building your third display box and that our products are helping to protect your LEGO creations from dust and curious little hands. We completely understand that building can be a bit more of a challenge when mobility issues arise, but it’s great to know you’re adapting with a magnetic screwdriver for the Artemis model. We hope that makes the process smoother! We appreciate your suggestion for a marker on the blank side to indicate it needs to be peeled off—that’s a great idea, and we’ll definitely consider it for future designs. As for storage, it sounds like you’re on your way to an impressive collection! Your support and kind words about our customer service mean a lot to us. If you ever need assistance or have more feedback, feel free to reach out. Best wishes, The Boxxco Team

Posted 2 weeks ago

“A large package arrived, it took me awhile to unpack as it was very well packed, so no damaged goods. On putting together, the display box for Lego 'Titanic' it was easy to assemble, due to good instructions, Boxxco even suppied a screwdriver. Very well done, & thankyou.”

Helpful Report

Posted 1 month ago

Dear Susan, Thank you so much for your fantastic 5-star review of Boxxco! We’re delighted to hear that your large package arrived in perfect condition and that the assembly of the LEGO 'Titanic' display box was a breeze thanks to our clear instructions. It's wonderful to know that our included screwdriver made the process even easier for you. Your kind words and appreciation truly inspire us to maintain high standards. We’re grateful for your support and look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 2 weeks ago

Boxxco is rated 4.7 based on 452 reviews