Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,190 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Super gut alles gelaufen sind Zufrieden. Bestellung Lieferung Qualität der Ware Excellent.”

Helpful Report

Hallo Adolf, Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass alles reibungslos geklappt hat und Sie mit Ihrer Bestellung und Lieferung zufrieden sind. Viele Grüße Bluefin Kundenservice

“very helpful, no issues”

Helpful Report

Hello Russ, Thank you for your kind feedback. We're glad to hear that you have a positive experience. Happy Paddling! Best Wishes. Bluefin Support

“Awesome paddle board and great company to deal with First rate”

Helpful Report

Hello Dave, Thank you for a positive review. Glad you love the board! Thanks for your great feedback. Best regards, Bluefin Customer Service Team

“Amazing customer service. Nothing too much trouble!!!”

Helpful Report

Hello Kim, Thanks for your kind words! We're always happy to help. Best regards, Bluefin Customer Service Team

“Habe das Board Cruise 10/8 gekauft, bin sehr zufrieden. Bestellung und Lieferung war alles OK. Material ist top, Farbe super .”

Helpful Report

Hallo Ulla, Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie mit Ihrem Cruise 10'8 Board zufrieden sind. Viel Spaß beim Paddeln! Viele Grüße Bluefin Kundenservice-Team

“Alles perfekt, vom Produkt über den Preis bis zur Lieferung. Weiter so!”

Helpful Report

Hallo Klaus, Vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass Sie mit unserem Produkt zufrieden sind. Vielen Dank, dass Sie sich für Bluefin entschieden haben! Beste Wünsche Bluefin-Kundenbetreuungsteam

“Very good material”

Helpful Report

Hello, Thank you for your kind feedback! We're thrilled to hear you're happy with the quick delivery and the product. Best wishes, Bluefin Customer Care Team

“Bestellung und Lieferung waren absolut top, ebenso die Optik und Verarbeitung. Diesbezügliche negative Rezensionen im Netz kann ich definitiv nicht bestätigen. Das Bord (Cruise 10’8) und das komplette Zubehör haben mir sehr gut gefallen. Leider muss ich mit der ersten Testfahrt noch auf den Frühling warten - aber ich bin mir sicher, ich werde ebenso begeistert sein.”

Helpful Report

Hallo, Vielen Dank für Ihre netten Worte und die positive Bewertung des Cruise 10'8 SUP! Wir freuen uns zu hören, dass Sie von der Qualität und Verarbeitung des Boards beeindruckt sind und dass es Ihre Erwartungen übertroffen hat. Vielen Dank, dass Sie sich für Bluefin entschieden haben! Beste Wünsche Bluefin-Kundenbetreuungsteam

“Habe das Cruise 10-8 und bin sehr zufrieden! Es ist super stabil und fährt sich top! Der Preis ist gut bei dieser Qualität. Auch auf dem Meer hatte ich viel Spaß. Danke ☺️”

Helpful Report

Hallo, Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Ihnen Ihr Bluefin-Board gefällt. Viel Spaß beim Paddeln! Viele Grüße Bluefin-Kundenbetreuungsteam

“Von der Auswahl, Einsatz und Rücksprachen alles Besten‘s!”

Helpful Report

Hello, Thank you for your kind words! We're thrilled to hear you had a great experience with our selection, deployment, and consultation. We appreciate your feedback! Best Wishes Bluefin Customer Care Team

“Bluefin cruise 10'8. So happy with this board. Great quality, fantastic packaging and speedy dispatch.”

Helpful Report

Hello, Thank you for your kind words! We're thrilled to hear that you're enjoying your new board and that you had a positive experience from start to finish. Thank you for choosing Bluefin! Best Wishes Bluefin Customer Care Team

“top producz”

Helpful Report

Hello, Thank you for your review, we are glad to hear that you like our product. Thank you for choosing Bluefin! Best Wishes Bluefin Customer Care Team

“Easy ordering, very nice special electric pump, kajak seat works excellent, all in all good quality”

Helpful Report

Hi Sebastian, Thanks so much for your kind feedback. We are glad to hear that you are happy with your electric pump and kayak seat. Best Wishes Bluefin Customer Care Team

“The Kajak Ranger for two surprised us completely by the high quality and excellent engineering. We are happy with every single detail and love it since our first ride…”

Helpful Report

Hi Nadine and Frank, Thankyou so much for your feedback. We are happy to hear that you are both enjoying our Kayak Ranger. Best Wishes Bluefin Customer Care Team

“10.8 cruise carbon is excellent , perfect for me and the dog … super stable and everything that comes with it is top quality , the pump is amazing also … best on the market in my opinion”

Helpful Report

Hi Dave, Thankyou for such a wonderful review. We are glad to hear that you recommend our 10'8 Cruise Carbon board. Best Wishes Bluefin Customer Care Team

“Top Paddel,Lieferung war o.k. und ich bin zufrieden und freue mich sehr.”

Helpful Report

Hallo Mika, Vielen Dank für Ihr freundliches Feedback. Wir freuen uns, dass Sie mit der Lieferung und dem Produkt zufrieden sind. beste Wünsche Bluefin-Kundenbetreuungsteam

“Livraison ultra rapide 1 jours bin hâte de essayé”

Helpful Report

Salut Eric, Merci d'avoir pris le temps de nous laisser votre retour. Nous sommes ravis de savoir que vous avez reçu votre colis très rapidement! Meilleurs vœux Équipe du service client de Bluefin

“Habe das Board meiner Frau geschenkt,und es war der absolute Wahnsinn wie sie sich gefreut hat. Ich hatte mich im Vorfeld schon genau informiert,über Bluefin,und ich wurde auch nicht enttäuscht Die Optik die Qualität und das Handling einfach spitze,falls wir uns noch einmal ein zweites Board kaufen sollten, dann würde es mit Sicherheit wieder ein Bluefin werden!!! Vielen Dank für so viel Spaß auf dem Wasser!!!!”

Helpful Report

Hallo, Vielen Dank für Ihr freundliches Feedback. Wir freuen uns, dass Sie mit der Qualität unserer Paddleboards zufrieden sind. Beste Wünsche Bluefin-Kundenbetreuungsteam

“I own my Bluefinsup Cruise 12 for 5 years. There wasn't a problem with it in those 5 years. I am absolutely impressed by the size and stability, but most of all by the incredible load capacity of 175 kg. We have done some tours as a couple (2 adults) on this board. It is still in perfect condition. I'm really looking forward to many more tours with it!”

Helpful Report

Hi Joe, Thanks so much for your kind feedback. We are glad to hear you are happy with the durability of your SUP. Best Wishes Bluefin Customer Care Team

“Excellent product and service. I have been delighted with the board. Instructions are clear and the extras are great, kayak seat kit etc.”

Helpful Report

Hi Vic, Thankyou for such a wonderful review. We are glad to hear you are happy with your SUP and extra accessories included. Best Wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,190 reviews