Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love how easy it is to carry this paddleboard and how efficient the pump is to fill it up with air. The paddleboard feels really sturdy and fast.”

Helpful Report

Hello Martin, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Seems to be a great board. Easy to inflate. Great carry bag and paddle and accessories that was included. I haven’t taken it out on the water yet.”

Helpful Report

Hello Clive, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I love that it’s portable and it’s fun for the whole family!”

Helpful Report

Hello Andrew, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“So happy I bought this paddle board. It was as simple to set up as shown in the advertisement. Well packed and easy to repack into the included backpack!”

Helpful Report

Hello Sheila, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“The paddleboard is exactly like the description and the design looks great! It was easy to put together and deflate. Everything fits in the backpack and I even have room for a little extra.”

Helpful Report

Hello Richard, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Beautiful paddle board and fantastic color! Come with everything as pictured!”

Helpful Report

Hello Stuart, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Unable to review product as it never arrived! - DPD were supposed to drop off at our local Co-Op today and I received notification it had arrived for collection. I went to collect and Co-Op said they hadn't got it. Went back onto tracking and it advised the parcel was on it's way back to BlueFin! Unable to contact either company - especially DPD, who are awful when it comes to customer service - Please help....”

Helpful Report

Hello Richard, Thank you for your feedback. I can see we have since been in contact with yourself and replacement has been raised. We will be sure to get this out to you as soon as possible and I am sure you are going to love your SUP. Best wishes Bluefin Customer Care Team

“Haven’t had a chance to put it on the water but from just looking at it it looks like really good quality!”

Helpful Report

Hello Miriah, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Very happy with my SUP board! Took it out on the water right away, had a great time. Beautiful colors, sturdy, good quality, great price.”

Helpful Report

Hello Rashida, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Easy set up and very durable. All grandkids can use it.”

Helpful Report

Hello Angela, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I got the Cruise 10’8 with kayak conversion kit almost 3 years ago and honestly, I cannot rate it highly enough! The board - great size, great quality. I’ve had no issues in the whole time I’ve had it. The quality of the board is excellent. It’s by far the most stable board I have tried to date (and I’ve tried many friends/family members boards in comparison.) This makes it perfect for beginners as well as more experienced paddlers. With the comfortable ankle leash you can be sure you can paddle safely without worrying about rubbing or irritation. I’m aware it’s not a cheap board but I’d say it’s great value for money and I think you really can see a difference compared with some of the cheaper boards. The conversion kit - I love it! I am so glad I went for the kayak conversion kit. I take the additional paddle attachment out with me on every paddle and have used it regularly. I do a lot of paddling at sea and I find it can be really helpful when conditions change, or on longer paddles when I get tired and need to make things a bit easier on myself. The bag - comfortable and supportive. This bag really has been tested over the years! I’ve done a 5k uphill trek through uneven ground and bog with this bag to get to a beautiful Loch. It held up great, no straps digging in, was able to adjust to the most comfortable position for me, the cross body ones helped it feel secure the whole time - even when I fell over! The only issue I would say is that it can sometimes feel a bit like a game of Tetris trying to get everything packed back into the bag. The pump - can be pumped up in 5-10mins. I’ve since purchased the electric pump for ease for me - but the hand pump is actually quicker! It’s great. The two settings really help to get it to the correct PSI with relative ease. The extras - love love love! From the go pro attachment point at the front, to the kick pad at the rear, the non slip deck pad to the sturdy carry handles this board has everything. My favourite bit is probably the bungee corded cargo area to secure dry bags or additional bits. I love to be prepared and pack everything but the kitchen sink, so a great storage area is an absolute must for me! Great for beginners and experienced paddle boarders, for short paddles or longer trips, this is the board to go! Even with a huge drybag filled with supplies, and an excited wee pup wiggling about this board is still as sturdy and stable as ever. There’s no other brand I’d recommend!”

Helpful Report

Hello Eilidh, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“The board is so pretty! Super light so it's easy to carry, I love the bag and all the other little things it came with too.”

Helpful Report

Hello Dermot, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I purchase two boards. Not sure of the idea that they were inflatable boards. I am truly impressed with the quality and sturdiness. Packaging and shipping were excellent.”

Helpful Report

Hello Ines, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I got this for my nephew's birthday & he loves it; he loves the beautiful design & always loves being out on the water.”

Helpful Report

Hello Pamela, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Easy storage, light weight, solid board once filled with air.”

Helpful Report

Hello Raymond, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“It’s of great quality! It is a lot bigger than I thought and I can’t wait to use it! It’s so awesome!”

Helpful Report

“We bought one at a time to ensure that the product was decent before buying more. I was really impressed with it. Everything included was great. My husband didn’t think I’d ever be able to get it back into the bag, but it fits easily with room for the paddle too!”

Helpful Report

Hello Elizabeth, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Really enjoy this product's portability, being able to take it out on the boat and then inflate for use. As inflatable, I was concerned about stability but was pleasantly surprised. Having a backpack for storage and transport is awesome. It was easy to inflate and use and I love the color scheme!”

Helpful Report

“I have had my Bluefin 10 ft 8 Cruise Paddle Board (2021 Edition) for a year, clocking at least 50 hours of paddling, so feel well placed to give an accurate review. Value for money. Excellent. There seems to be a wide range of prices, £100-£1000, and quality regarding paddle-boards on the market. From boards that will barely keep you above the water to professional boarder standard. Bluefin provide a £1000 quality board at half the price. I paid around £500, however this edition seems to have reduced to £400 which is quite frankly a steal. Quality. Very high standard. Heavy (but in a good way), high rigidity ISUP, (feels like a solid board), it is the perfect size for an "average" sized adult. You can feel the difference in the quality of the material it is made out of. The UV resistant decking gives me peace of mind that prolonged use on sunny days wont degrade the board, no evidence so far. Lovely colour scheme which I am surprised to say has not faded in the slightest. The crocodile texture decking has excellent grip, covers a wide area, has not shown any wear, and stays cool underfoot, even on very hot days. Front rigging is very strong and hardwearing, securely holds 10s of kg worth of gear. Large array of strong neoprene handles makes it easy to carry regardless of a persons size or strength. Great fins. The 2+1 setup gives great stability, perfect for paddling at sea. The lock system is easy to use and secure, have not lost a fin yet. Feels very safe and stable, even on rough North Sea waves, but still provides a good amount of speed and manoeuvrability. Kickback pad is a nice bonus which you don't often see on ISUPS. Tight, safe leash that does not rub on the ankle and does not get in the way when playing about in the water. Extras. Lots of nice surprises. Kayak conversion kit is a good edition, although I have not used it. Brilliant bag, allows me to fit all my ISUP gear and tons of extras like dry bag, packed lunch, wetsuit, lifejacket, shoes. The extra padding and massive range of straps, in and out the bag, means I have carried it comfortably for miles at a time while keeping everything inside secure. Drys quickly so can store the board with out worrying it will get damp. Waterproof mobile phone case is great, saves me having to buy my own. Good idea having the GoPro attachment, just need to get one now try it out. Paddle. Faultless. Lightweight and sturdy. Comfortable handle means your hands wont blister. Very good length range for people of different heights. Wide blade means I can get loads of purchase on the water. Hand pump. Does a great job. Effective, portable and sturdy. The dual action pump means it only takes 5-10 mins to blow up the board, which I am quite happy with, however I have nothing to compare it to. Versatility. Board for all types. You can safely pump it up to 28 psi, have not taken it that far myself. Combined with the board in general it means you can get quite high performance out of it, good if you take paddle-boarding seriously. At the same time comfortable and balanced enough for a complete beginner to enjoy, taught many family members how to SUP on this board. Customer service. Amazing. I purchased my board in the summer of 2021 when demand was through the roof. There was, understandably, a long waiting time. However I purchased it with a long holiday in Dorset in mind, so I became worried it would not come in time. When emailing about my concerns Bluefin were prompt and accommodating, nice surprise when dealing with any company online. They promised to expedite the delivery process to ensure it came in time, not sure what they did but it arrived two days before my travels, massive relief. They offered me a full refund if this didn't happen, while giving me 10% off for the short-delay. Warranty. Comprehensive. Thanks to quality of product I have not yet had to put any of this to the test. The five year warranty on board faults and breakdown is comforting, great to think it will last 5+ years of heavy use. The 6 month free shipping on repairs with half price after that is a good gesture. Summary. Provided you are willing to invest a little extra money this board is great for anyone from a complete beginner to an experienced paddler. Several friends and family members have bought this board after my recommendation and they all came away with the same experience. Don't waist your time shopping around, just go for this board. Alistair Grey, Newcastle Upon-Tyne”

Helpful Report

Hello Alistair, Thank you for taking the time to leave us this amazing review! We are so pleased to hear you have enjoyed the last year with your Bluefin SUP! We appreciate your comments on the quality of the SUP and its accessories as it is something we like to pride ourselves on here at Bluefin. It is fantastic to hear you have been teaching family members how to SUP using your board, we are sure they had a great time. It is also great to hear we were able to help you out with any queries you may have had through the delivery process. We are sure your enjoyment is only going to continue and we wish you all the best on your future adventures! Best wishes Bluefin Customer Care Team

“Bought 2 12ft cruise SUPs. Used once, and have noticed the snap pin doesn't locate on one paddle head and the zip is unstitched on one carry bag. Spent an hour trawling the bluefinsupboard website to contact the support team, but no obvious phone number or email.... so great board i just can't work out how how to fix the problems..”

Helpful Report

Hello Steve, Thank you for your feedback. We are available to be contacted by phone, live chat or via email 9am-5pm, 7 days a week. I have reached out directly to yourself via email to try and resolve this for you. Please do look to reply to this and we look forward to helping you. Best wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,181 reviews