Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product was a surprise for my wife and she loves it”

Helpful Report

Hi H. Hernandez, Nothing gives us more joy than hearing that our boards are being loved! Regards, Ella Bluefin Customer Care

“My son was really happy about this. The quality of the board is top and it's really good usable. He tried it on the first day when we received it. I can really recommend this board to everybody.”

Helpful Report

Hi T. Haley, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“Thank you very much. The board is great. I took it with me to Croatia and it lasted 14 days without any problems. The sea water didn't matter to me either. It is stable and super light. I can highly recommend it.”

Helpful Report

Hi Richard, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“The board looks great and is very well made. Pump, paddle, repair kit and backpack are also included. It is quickly inflated and lies well on the water.”

Helpful Report

Hi Joyce, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Can even be used by three, children have a lot of fun and so do we parents. Super purchase. Thanks only for recommending, very good quality”

Helpful Report

Hi Daisy, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“I am a beginner and had no problem with the first attempts. The board is very stable and keeps the course well.”

Helpful Report

Hi Z. O., Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“I first tested it on the quarry lake for 2 days. Not as easy as it looks. But if you really squeeze the required / recommended bar in air, it's fine. Even with a dog (with a life jacket) I used it in the sea.”

Helpful Report

Hi Keisha, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Can be kept well in the water without getting wobbly and that with my 1.96 m and 95 kg body weight. So also suitable for heavyweights. It is only important to pump in the max. Air pressure as this ensures more stability. Overall very satisfied and recommendable.”

Helpful Report

Hi S. F., We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Good quality, suitable for beginners and advanced.”

Helpful Report

Hi Caine, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“It's a lot of fun. Nothing to complain about”

Helpful Report

Hi Penelope, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“Durable and very stable sup. I used it on both lakes and the sea with no problems. Stable even with smaller waves. Also suitable for children play.”

Helpful Report

Hi A. Harper, Thanks so much for this review. It's great to hear that you are enjoying our boards. Regards, Ella Bluefin Customer Care

“Everything looks very high quality. Could be filled very easily and everything was great on the first attempts. We look forward to further tours. Thank you.”

Helpful Report

Hi Madihah, Thank you for your kind words, feel free to share any pics on Instagram/Facebook and don’t forget to tag us! Regards, Ella Bluefin Customer Care

“Is stable in the water, is great to drive. Backpack very well thought out so that you can pack the board again without any problems.”

Helpful Report

Hi T. Williamson, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Is stable in the water, is great to drive. Backpack very well thought out so that you can pack the board again without any problems.”

Helpful Report

Hi T. Williamson, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“I got on this board at the beginner and had a pleasant ride straight away! The handling is easy to explain and it's a lot of fun! I can only recommend!!!”

Helpful Report

Hi Stephanie, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“The board is very stable and looks good, we are paddled with the boards at Swiss lakes and the sea just great!”

Helpful Report

Hi Griffin, Thanks so much for this review. It's great to hear that you are enjoying our boards. Regards, Ella Bluefin Customer Care

“Everything easy to open and set up. The board is perfect.”

Helpful Report

Hi Karina, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“A product with which you can enrich your free time. Gladly used by the whole family with different basic sport requirements.”

Helpful Report

Hi Z. Wells, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“Delivered with a hole so wouldn’t inflate. After 2 months of trying every avenue to contact a representative of the company, I got a flippant response just telling me I can patch it myself. No customer service at all. Warranty is worthless because the company will not respond to any problems. Offers of free items are deceptive and misleading because the items (e.g. a camera) are on sale elsewhere for a quarter of the value stated by Bluefin. Being conned like this has been a horrible experience and the boards are a big outlay so I would advise potential buyers to avoid this company.”

Helpful Report

Hi there, so sorry to read your review. After looking into this, I can see we offered to return this for repair for you. Sorry if the initial response seemed flippant, we are working on amending our wording as things can often come across in written form in the wrong tone. The RRP of the camera was the RRP given by the company who manufacture the item so we just went with this for our advertising but we will be careful to check these details if we are to run any future offers. If there's anything we can do to improve your view of our company, please do reach out to our support team who will be more than happy to help. Regards Ella

“This board puts you in a good mood. As a SUP beginner, I quickly got used to the board. A friend also tried it and was immediately impressed.”

Helpful Report

Hi Jonas, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

Bluefin SUP is rated 4.7 based on 2,181 reviews