Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Visit Website

Write Your review

Tell us how Bluefin SUP made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Super flexible! Deployed quickly. Universally applicable.”

Helpful Report

Hi there, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“I can't complain. The SUP is great, the accessories work and the price is just good.”

Helpful Report

Hi B. Giles, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Two weeks no dispatch date, no idea what is going on! They are happy enough to take your money and then leave you with nothing. Oh but they will send you automated emails just to rub salt in the wound. A disgusting way to treat customers who are paying substantial amounts of their hard earned money! It would have been nice to use this review process to actually review a Bluefin SUP. Disappointing!”

Helpful Report

Hey James- so sorry to hear the issues you had with your order. I can see from our system that we have been in touch with you to resolve this and discuss things in more depth. If there's anything else we can do to help, please email back and we'll be more than happy to help. Regards Ella

“A great SUP with which we have a lot of fun. Super stable and ideal for beginners 👍👍👍👍”

Helpful Report

Hi F. B., Thanks so much for taking the time to write this review! We are so glad you are enjoying our boards! Regards, Ella Bluefin Customer Care

“A really great sup board! Very good quality and easy to assemble.”

Helpful Report

Hi Cavan, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“This year had a lot of fun with it, price is completely OK, quality and design, as well as accessories, everything really highly recommended!”

Helpful Report

Hi V. Zamora, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“Absolutely happy with our new Bluefin 15’ Carbon Cruise Tandem SUP! The customer service is fantastic, we ordered board but they run out of stock and upgraded us with newer version for same price we paid. The board itself couldn’t be better, very happy! Thought would be hard to inflate, but took 15 min(need to people). Very stable on water, easy to manage, spacious. Would recommend to anyone. Love it!”

Helpful Report

Hi Karina, I can’t thank you enough for your kind review of Bluefin SUPs. So glad to hear you’re loving your Carbon Cruise 15' Tandem SUP. Regards, Ella Bluefin Customer Care

“The board was delivered neatly packaged. We tried it the same day and are very satisfied with the quality.”

Helpful Report

Hi Coby, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Overall, a good overall package for the SUP start. All of the equipment can be easily transported in the supplied backpack. Even with my almost 100kg, the 10'8" board copes effortlessly. It is very stable in the water and, once a certain speed has been reached, has a very good straightness.”

Helpful Report

Hi Isabel, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“The set-up is very simple and can be done quickly. Lies well in the water, glides very easily”

Helpful Report

Hi Shannan, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“I bought 2 Cruise 10'8" boards. The quality, performance and included features at this price point are outstanding in my opinion. I did a ton of research before buying and am very happy with my purchase. Would highly recommend!”

Helpful Report

Hi there, I can’t thank you enough for your kind review of Bluefin SUPs. So glad to hear you’re loving your Cruise 10'8". Regards, Ella Bluefin Customer Care

“Everything is great. Great price / performance ratio. Very nice board.”

Helpful Report

Hi Mathew, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“I think it's great that the board can be folded up, so it's very easy to transport.”

Helpful Report

Hi M. Spooner, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“I received my first paddle board and the box was already a mess. It was damaged and broken. When I looked inside it was missing the FINS, phone protector and repair kit. After waiting for ONE MONTH this is the first impression I get from this brand. I expected more...Since it’s not a cheap paddle board. I can’t even start paddleboarding because I don’t have my fins!! Terrible customer service, still waiting for replies”

Helpful Report

Hi there - please accept my apologies for this. This is not how we wish for our items to turn up and this has been fed back to our manufacturers so things like this aren't missed in future. As you did not wish for us to issue the missing items for you and requested a refund, we authorised the return for you and I trust this resolved the issue for you - although I appreciate it would have been much more suited to have a complete package in the first instance. If there's anything else we can do to improve your view of Bluefin, please let us know by contacting the support team. Regards Ella

“I am absolutely satisfied with the board. It keeps what it promises. I use several times a week. Inflate each time and pack together. So far I have had no problems with the valve. I would buy a second one”

Helpful Report

Hi G. D., Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Good board for people who only paddle for fun. It is easy to set up and easy to handle”

Helpful Report

Hi Flora, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“I was guided by the reviews when looking for a board and I have to say: everything was done correctly. We use the board on four people on a river and in a few weeks it will also show whether it is suitable for the sea. In any case, it is suitable for river use for all age groups and talents.”

Helpful Report

Hi L. Randall, Thanks so much for taking the time to write this review! We are so glad you are enjoying our boards! Regards, Ella Bluefin Customer Care

“Everything you need is here. The board is well made, relatively light and super balanced.”

Helpful Report

Hi Tomas Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“We have been on the water every day since we received the boards. I highly recommend anyone who just wants to try stand up paddling to try Bluefin”

Helpful Report

Hi Gerard, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“The board was well packaged and easy to assemble.”

Helpful Report

Hi Aniya, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

Bluefin SUP is rated 4.7 based on 2,181 reviews