Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

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English

“Very pleased so far... this comes in a nice package, the board, bar, pump and leash all seem solid and good quality.”

Helpful Report

Hi Samah, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Great size and perfect for the river trips we wanted them for.”

Helpful Report

Hi Conna, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“It is excellent quality and had such great fun acquiring a new skill family and friends loved it don't wait get one.”

Helpful Report

Hi Judith, Thanks so much for taking the time to write this review! We are so glad you are enjoying our boards! Regards, Ella Bluefin Customer Care

“So far so good. I've been out on this board twice now and have really enjoyed it. I'm 5,5 and it works well for me.”

Helpful Report

Hi Anton, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Quality of everything appeared good.”

Helpful Report

Hi Gracie-Mai, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Perfect choice good, very good for cool water without waves.”

Helpful Report

Hi D. Whitley, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Excellent product value for money, does what it says on the box”

Helpful Report

Hi Harley, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Well built and holds air great. Have inflated/deflated soo many time and never had a problem.”

Helpful Report

Hi Jacque, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“This SUP was a great buy. It comes in a handy backpack for carrying down to the water, and is straightforward to assemble.”

Helpful Report

Hi Benedict, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Very high quality. Completely rigid when fully inflated. Comes with a very effective pump and the paddle is nice too.”

Helpful Report

Hi L. H., We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Ideal board for family or group fun.”

Helpful Report

Hi Carolyn, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“The Board arrived late, it was damaged and had bulges in the drop stitch on the first Inflation. The repair kit was smashed and doesn't come with glue! The customer service is awful, it takes three days to get a reply. I have returned the first board and am still waiting weeks later for a replacement to be sent out to me. What a shambles. The warranty is only 12 months not 5 years. Save your money, buy a red paddle Co instead.”

Helpful Report

Hi James, so sorry about your order. This is not the experience we want our customers to have! At the time of your order, we had a huge surge on demand for our support team which resulted in the 72 hours response team we put in place. This was designed to manage customers expectations as the team simply could not get through the amount of queries coming through in the usual 24 hour response time we have. The demand on our warehouse also increased, which sadly resulted in delays getting orders dispatched. I can see the replacement was issued and delivered to you and as we haven't heard back since, I hope this means everything is now OK for you. Our warranty is 5 years for all new SUPs, the 12 months is for refurbs only :) Regards Ella

“I have chosen this paddle board to be able to have my kids with me. Max. load is 160kg! The paddle board looks great, all as described and pictured.”

Helpful Report

Hi Vinny, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“Excellent inflatable board supplied with a decent pump, paddle and robust carrying case. An excellent board for beginners and really good fun to use, very stable and comfortable.”

Helpful Report

Hi S. Farrington, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“This board has exceeded our expectation with its quality, weight and ease of use. And we love the graphic. The board has everything required.”

Helpful Report

Hi Jaspal, The team here at Bluefin are thrilled to receive such great rating, thank you for your kind words. Regards, Ella Bluefin Customer Care

“Fantastic board , stable and easy to inflate! Great fun”

Helpful Report

Hi N. C., Thanks so much for taking the time to write this review! We are so glad you are enjoying our boards! Regards, Ella Bluefin Customer Care

“We tried them out 2 weeks ago in North Sea.. assembled easy, within 10 minutes fully inflated.. had so much fun on water, so easy to master paddle boarding once you get balance.”

Helpful Report

Hi Stella, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Great board, very manoeuvreable, responsive & paddle sturdy.”

Helpful Report

Hi M. B., Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Great for beginners but will take some time to stand up”

Helpful Report

Hi M. Storey, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Great board good quality and I used the other day great fun”

Helpful Report

Hi R. O. We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

Bluefin SUP is rated 4.7 based on 2,181 reviews