Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,185 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Visit Website

Write Your review

Tell us how Bluefin SUP made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bluefin SUP 5 star review on 7th January 2025

Christopher Johnston

Bluefin SUP 5 star review on 3rd December 2024

Begum Okur

Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a SUP from Bluefin for me and my little boy to use. I rang them before ordering and the lovely lady on the phone helped me with which one to choose - she recommended the 12ft Cruise as this would be a good size for both me and my son to paddle at the same time. The delivery was super quick so we could take it down to the beach straight away! It was easy to inflate and really stable - I was surprised at how rigid the board was to say it's inflatable! So glad we bought this SUP we've had a lot of fun on it :) thanks Bluefin team!”

Helpful Report

“We are new to boarding but have found the Bluefin easy to use. Quick to inflate and very sturdy. Looking forward to many years of use.”

Helpful Report

“Product is exactly as described and quick delivery. I am however very disappointed with the communication. Online it states for free delivery Aus wide. Upon checkout it wanted to charged me $30. I sent two emails to the bluefin email address and never got a reply. As the order was for a birthday present and required I placed the order paying the delivery charge . It states on the website that when an email is sent they will endeavour to reply within 1 business day, the emails were sent 3 weeks ago Regards Kelvin”

Helpful Report

Dear Kevin Thank you for your feedback. I am very sorry to hear you are having issues. Sometimes our emails can fall into spam folders so it may be in there. If you are still having difficulties you can contact out Facebook or Instagram pages with a private message so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Lucy Customer Resolutions Manager

“I’m very pleased with this board and the customer service at Blue fin. For some reason I never received an email confirmation when I placed my order but I got a payment email from PayPal. That made me concerned that I was charged but my order didn’t process. I emailed customer service and got a response only hours later that reassured me that my order was in process. I then received the board just a few days later, on a Sunday actually. Which was awesome! I’m so happy I received it so quickly and although I’ve only been able to use it for about 30 minutes so far I’m really happy with the board and how stable it is. Plus it is really cool that it came with a go pro mount!”

Bluefin SUP 5 star review on 16th July 2018

Helpful Report

“First time on board I loved it. Got the 15ft rides great in the water very durable. At 5'11 250 lbs I fell very comfortable on board.”

Helpful Report

“So glad I chose Bluefin! Great customer service, quick delivery and a fantastic product for the price”

Helpful Report

“I’m in love with my board! Ordered the 12 and it arrived within 2 days, inflated the same day and was out on the water. Kayak seat was an added bonus and easy to attach too. The 12 is a perfect size for me and my dog who loves to come out on the water with me”

Helpful Report

“Good quality. Stable and easy to handle. I‘m very happy with this board.”

Helpful Report

“Arrived bang on time, easy to inflate and very sturdy and good balance.”

Helpful Report

“Lieferung erfolgte prompt. Ausgepackt, ausgeblasen, losgecruist. Das Board macht einen sehr soliden Eindruck und deckt sich mit den Beschreibungen im Internet "military standard". Bereits bei 0.8 bar Fülldruck ist das Board bretthar”

Helpful Report

“Quick delivery and a well made product. Love the kayak conversion. I had a few questions and the customer service team answered quickly”

Helpful Report

“very light, big bag, good pump, fast delivery”

Helpful Report

“Board is great value and great quality and I would highly recommend it and Bluefin...they were badly let down by DHL on delivery but the Bluefin response reflected super customer service(unlike DHL)”

Helpful Report

“Bought the 12 SUP and I must say I love it! Perfect for me and my 5 year old boy. Love going out on the lake with him. Quick delivery and top quality product. Thanks!”

Helpful Report

“had a fabulous weekend on our local lake adults and children loved the boards. does the kayak option position for the paddles allow the blades to be 90degrees offset or do they have to be mounted flat?”

Helpful Report

“This is a great paddle board and excellent value. Very durable design and light to carry both inflated and deflated. Accessories are excellent too, it even came with a Go Pro mounting! On the water it is stable and manoeuvres easily. The large removable center fin makes it very stable in a straight line and helps it turn very easily and tightly. So far I can't find any negatives at all. I'd also like to say Bluefin after service is superb. I needed some help with an item that I damaged myself and they immediately dispatched a new one to me free of charge. Fantastic! Well done Bluefin for the whole experience and many great days on the water.”

Helpful Report

“Bought the 12ft SUP. Once blown up is very rigid and stable! I ordered over the phone which was a very easy transaction. Thanks Bluefin!”

Helpful Report

“Great product and fantastic customer service!”

Helpful Report

“Good value, well made and very fast free delivery. Overall very pleasant transaction.”

Helpful Report

“Great board, speedy delivery. Couldn't believe how rigid it was when blown up and how stable when using it. Kayak seat works well and a great second option with convertible paddle. Pump works well and bag is great too. Would recommend to any beginner like me!”

Helpful Report

Bluefin SUP is rated 4.7 based on 2,185 reviews