Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was a gift for a friend. We hope to go out on the water often and enjoy nature. I loved the color and it looks easy to wear and use!”

Helpful Report

Hello Michael, Thank you so much for taking the time to leave us this wonderful review! We are so pleased to hear that you are loving your purchase from us. We are sure you are going to continue loving your purchase. Best wishes Bluefin Customer Care Team

“Well made and great value - have used it 6 times in the past month and it is holding up well”

Helpful Report

Hello Danish, Thank you so much for taking the time to leave us this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP. We are sure you are going to continue loving your SUP and wish you all the best for your future adventures. Best wishes Bluefin Customer Care Team

“We got two of them because we have a big family. They certainly take care of some of our children and they loved going out of them together. Fishing and all kinds of explorations with these paddle boards. They are our favorites!!”

Helpful Report

Hello Bilal, Thank you so much for taking the time to leave us this fantastic review! We are so pleased to hear that you and your family are loving your Bluefin SUPs. We are sure you are going to continue loving your SUPs and wish you all the best for your future adventures. Best wishes Bluefin Customer Care Team

“This board is wonderful! My roommate and I can both fit on it comfortably, and it was a great help in cleaning up our local river!”

Helpful Report

Hello Matthew, Thank you so much for taking the time to leave us this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP. We are sure you are going to continue loving your SUP and wish you all the best for your future adventures. Best wishes Bluefin Customer Care Team

“Sehr schnell und einfach aufzublasen und zu entlüften. Einmal aufgeblasen ist es sehr langlebig und Sie würden nie wissen, dass es ein aufblasbares Brett ist!”

Helpful Report

Hallo Sean, Vielen Dank, dass Sie uns diese tolle Bewertung hinterlassen haben! Wir freuen uns sehr zu hören, dass Sie mit Ihrem Bluefin SUP zufrieden sind. Wir sind sicher, dass Sie weiterhin viel Spaß haben werden und wünschen Ihnen alles Gute für Ihre zukünftigen Abenteuer. Besten Wünsche Bluefin Customer Care Team

“I got my cruise 10.8 and happily went to paddle boarding the same day. Unfortunately, so called "smart lock" system didn't play well and central fin got lost somewhere in the water the very first day of using it. I contacted to support team to understand what is the coverage and replacement terms. After a week of waiting, I got the only reply that they can send me invoice to pay for a replacement $39.99 which is ridiculously expensive and frustrating to experience with new equipment. The board isn't the cheapest one and certain parts could be covered. Another my frustration is paddles themselves are loose as well. Every time I'm rowing handles are moving back and forth making paddling uncomfortable and hardly manageable (the locker system is unstable and non-reliable). Based on the experience I had and conversation and support I got, I would not recommend using this product to anyone.”

Helpful Report

Hello George, Thank you for your feedback. If you can please contact us directly at help@bluefintrading.co.uk so we can ascertain fully issues you may have had, I will be happy to look at a speedy resolution for you. Best wishes, Bluefin Customer Care Team

“I took my 12ft Cruise out at the weekend for the first time and loved every minute. There were plenty of SUPs on the water in Windermere but I was pleased to have gone for the 12ft as it has loads of room for me and the kids. It got plenty of attention when we had 3 of us on the board and it performed perfectly. I was able to use it with ease on my own and was surprised how stable it was when I had the kids with me. If you are in any doubt whatsoever, go for the 12ft. I'm glad I did! All the accessories are spot on and the quality of the SUP is obvious when you inflate it. The bag is brilliant with loads of extra room for towels and some extra kit. Big thumbs up from me Bluefin. I'm already looking for the next one!”

Helpful Report

Hello Martin, Thank you so much for taking the time to leave us this fantastic review! We are so pleased to hear that all of you are loving your Bluefin SUP and had a wonderful time using it. We are sure you are going to continue loving your SUP and wish you all the best for your future adventures together. Best wishes Bluefin Customer Care Team

“Not had it on the water yet, still waiting on wetsuit arriving. I am a bit disappointed with the build quality on the board I bought. The grip pad has a gap down one of the seams, the white cruise writing on it is discoloured with yellow blotches it is also damaged in a couple of areas. There are a couple of little scrapes on the board itself where the blue colouring has scraped off and the writing on the back underside of the board has worn off. There was no repair kit with it either and the big buckle on the bag has scrapes on it like it is not new. I am beginning to think they sent me a used one not a new one.”

Helpful Report

Hello, Thank you for leaving us this feedback. I am sorry to hear of any issues you may be facing. I have reached out to you via email to try and resolve this for you. Please look to respond to this and I will look into some solutions for you. Thank you in advance. Best wishes Bluefin Customer Care Team

“Love this Paddle Board. Easy to inflate. Sturdy and lightweight. Also came with a backpack that allows you to carry everything you need.”

Helpful Report

Hello, Thank you very much for the kind feedback. It's awesome to hear that you're happy with your Bluefin SUP and all of its accessories! We're sure you'll have many more adventures on it to come! Best wishes, Bluefin Customer Care Team

“Easy ordering. Excellent customer service. Excellent product. Exactly as advertised.”

Helpful Report

Hello, Many thanks for the kind words! It's great to hear that you're pleased with both the service we have provided and the Bluefin SUP you purhcased. We wish you many happy adventures! Best wishes, Bluefin Customer Care Team

“I am very new to paddle boarding, this is my first board and I absolutely love it. It folds up real nice and small and fits into a convenient carry pack. It is pretty stable after a little practice.”

Helpful Report

Hello, Many thanks for the kind review. It's great to hear you chose Bluefin SUP for your first paddleboard! We're pleased that you're happy with your purchase and we're certain you'll continue to have fun with it! Best wishes Bluefin Customer Care Team

“This paddle board is so easy to transport and has allowed our family to have so much fun in the lake!”

Helpful Report

Hello, Thank you so much for the kind feedback! We're really pleased that you and the family are enjoying your Bluefin SUP, we're sure you'll make many more memories with it! Best wishes, Bluefin Customer Care Team

“High quality boards! Bought the voyage not long ago, perfect for trips out on the water! Defitnely to bluefin for your paddle boarding needs”

Helpful Report

Hello, Many thanks for your kind review. We're super happy you're pleased with your purchase and we're sure you'll have plenty more adventures with your Bluefin SUP! Best wishes, Bluefin Customer Care Team

“Received my cruise 10'8 in good time, everything from unboxing my new SUP to getting out of the water was perfect! Highly recommend!”

Helpful Report

Hello, Thank you for providing us with this great feedback! We are delighted to hear that you are loving your new Bluefin SUP and that you have been able to get it out on the water. It is great to know you were pleased with the service you received from Bluefin and we really appreciate your recommendation so thank you for that. We wish you all the fun possible on your future adventures. Best wishes Bluefin Customer Care Team

“Paddle board works awesome, easy to use and love that I can take it anywhere. Best money I've spent!”

Helpful Report

Hello, Thank you so much for leaving us this excellent feedback! It is great to hear that you are loving your Bluefin SUP and that its stability on the water has impressed. We are delighted to read your acknowledgement of the carry bag providing a reliable source for the transportation of your SUP. We wish you all the best on all of your future adventures. Best wishes Bluefin Customer Care Team

“Great product! Easy for beginners and a great board for all users. The carrying case is super useful!!! Great purchase!!”

Helpful Report

Hello, Thank you for taking the time to leave us this great feedback. We are delighted to hear that you are loving your Bluefin SUP and that you are finding the bag accessory a useful bit of kit. We are pleased to read your comments on the flexibility of the SUP making it a great board no matter your experience as we aim to provide the best SUPs possible for beginners at the same time as accommodating for the more experienced SUPers. We are sure you have plenty of plans with your board and that your enjoyment is only going to continue. Best wishes Bluefin Customer Care Team

“Great first time board! Comes with everything you need - easy to inflate, and very sturdy! I bought 2!”

Helpful Report

Hello, Thank you for leaving us this fantastic feedback. It is great to hear you chose Bluefin for your first SUPs and that you are loving every minute. We are glad to hear you were happy with the full SUP kit as we do aim to provide customers with everything they need for the ultimate SUPing experience. We are sure you have plenty of plans for your SUPs and we wish you all the best on your future adventures. Best wishes Bluefin Customer Care Team

“This paddle board is even prettier in person. I haven’t gone out on the water yet, but I aired it up and no leaks! I’m excited to get on the water later this week.”

Helpful Report

Hello, Thank you for leaving us this excellent feedback. It is great to hear that you have been initially impressed with your Bluefin SUP and that you find the aesthetics of the board pleasing to the eye. We are pleased that you found the inflation/deflation process as easy as we intended and we are certain you are going to love it even more once you've got it on the water! Best wishes Bluefin Customer Care Team

“When I received my board I went to pull it out of the box and the carrying bag ripped. I called customer service and they instantly offered a solution. I greatly appreciate their responsiveness and can’t wait to get out on my board!”

Helpful Report

Hello, Thank you for leaving us this excellent review! It is amazing to hear that we could help you out with any issues you may have faced with the bag accessories. We are sure you are going to love your SUP once you get it out on the water and we wish you all the best on your future adventures. Best wishes Bluefin Customer Care Team

“The board comes with an air pump and inflates quickly for a very stable board.”

Helpful Report

Hello Thank you for taking the time to leave us this great review. We are delighted to hear that you have been impressed with your SUP and its accessories and that you found the inflation/deflation process as easy as we intended. We are sure you're going to love it even more after putting it to the test on the water. Best wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,181 reviews