Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“These boards arrived quickly and are perfect on the lake. I've brought my kids and dog on it and thought they were safe and very durable. My family loves them and argues about whose turn it is to use them next.”

Helpful Report

Hello, Many thanks for your kind review. It's great to hear yourself and the whole family are enjoying your Bluefin SUP! Best wishes, Bluefin Customer Care Team

“These paddleboards have a different feel than the harder composite materials but they work great. Highly recommended. Buying the automated pump will make inflating go much easier. I've had both of mine inflated since purchasing with no leaks. Impressed!”

Helpful Report

Hello, Many thanks for your kind feedback. We're really pleased you're happy with your purchase! Best wishes, Bluefin Customer Care Team

“I am in love with paddle boarding now. So much fun and a really great core workout. Easy to inflate and deflate and it comes with all necessary accessories that all fold up into a nice backpack. I have a small car and the inflatable was the only way for me. I have had this thing in waves and calm water. I love how tough it is. I have ridden it over stone and sand and still no leaks.”

Helpful Report

Hello, Many thanks for your kind review. It's great to hear you're having plenty of fun on your Bluefin SUP and are happy with the quality and durability of it. We're certain you'll have many more years to enjoy with your SUP! Best wishes, Bluefin Customer Care Team

“Great bag and very waterproof. I use it mostly when I go to the beach and the sand easily washes off.”

Helpful Report

Hello, Many thanks for your kind feedback, we're glad you're pleased with your purchase! Best wishes, Bluefin Customer Care Team

“Customer-friendly... easy to use ... hose is stiff ... nozzle easy to switch out for different size needs. Nice electric pump!”

Helpful Report

Hello, Many thanks for your kind words. We're really pleased you're happy with your electric pump! Best wishes, Bluefin Customer Care Team

Hello, Many thanks for your kind feedback. We're pleased to hear you're happy with your pump! Best wishes, Bluefin Customer Care Team

“Overall really happy with this purchase. Easy to pump up, comes with accessories, feels sturdy and is easy to transport in the bag. Recommend!”

Helpful Report

Hello, Many thanks for your kind review and recommendation! We're certain you'll continue to enjoy. Best wishes, Bluefin Customer Care Team

Hello, Many thanks for your kind review. It's great to hear you're happy with your Bluefin SUP! Best wishes, Bluefin Customer Care Team

“Very stable and comes with multiple accessories including a repair kit. The bag is large and easy to pack.”

Helpful Report

Hello, Many thanks for your kind review. We're pleased to hear you're happy with the stability of your Bluefin SUP! Best wishes, Bluefin Customer Care Team

Hello, Many thanks for your kind words. We're happy you're enjoying your purchase! Best wishes, Bluefin Customer Care Team

“This paddleboard is amazing! I and my boyfriend can both ride it together! The storage bag is super convenient and the board is very sturdy.”

Helpful Report

Hello, Many thanks for your kind review. We're really happy that you're pleased with your purchase! Best wishes, Bluefin Customer Care Team

Hello, Many thanks for your kind feedback. It's great to hear you're happy with your SUP package and we're certain you'll continue to enjoy! Best wishes, Bluefin Customer Care Team

“I loved this paddle board. My entire family decided to go with a different brand and they had constant issues, even to deflate. And here I was with this paddle board that was so easy to inflate, deflate, and so freakin cute. Also, it’s so easy to carry and light. I’m able to put it on my back and walk around with no issues! Also got it on their on-time delivery.”

Helpful Report

Hello, Many thanks for your kind review. It's great to hear you're loving your Bluefin SUP and we're certain you'll continue to enjoy using it for years to come! Best wishes, Bluefin Customer Care Team

“Great bag. Took on a vacation and everything stayed dry. Seems like quality. Quality waterproof bag. Great job Bluefin!”

Helpful Report

Hello, Thank you for your kind feedback. We're pleased to hear you're finding your Dri-Tide bag useful! Best wishes, Bluefin Customer Care Team

“Wow! The electric pump does best than manually pumping up your inflatable paddle board!! Super time saver. Great item and company!”

Helpful Report

Hello, Many thanks for your kind words. It's great to hear you're finding your electric pump useful! Best wishes, Bluefin Customer Care Team

“We have been using it on a lake that is not terribly rough, so stability isn’t much of a concern. It is a workout getting it inflated, but it’s been a lot of fun that the whole family has enjoyed!”

Helpful Report

Hello, Thank you for your kind review. It's great to hear yourself and the family are enjoying your Bluefin SUP! Best wishes, Bluefin Customer Care Team

“The board inflates perfectly and feels like it's made of solid material once inflated. It's light and portable. Great purchase!”

Helpful Report

Hello, Thank you for your kind feedback. We're really pleased to know that you're happy with your Bluefin SUP! Best wishes, Bluefin Customer Care Team

“This is the perfect paddleboard to toss in your trunk and take the kids out on. Tracks well in the water and also looks awesome. I love the board so much I will be looking to buy at least one more very soon.”

Helpful Report

Hello, Thank you for your kind words. It's great to hear yourself and the family are enjoying your Bluefin SUP! Best wishes, Bluefin Customer Care Team

“I love how portable my paddle board is and it feels very stable in the water. It definitely exceeded my expectations.”

Helpful Report

Hello, Many thanks for your kind review, we're pleased you're enjoying your purchase! Best wishes, Bluefin Customer Care Team

“Definitely recommend this purchase! Bluefin is a great brand and very high quality. The paddleboard is super reliable and comes with all of the right stuff for successful trips. Would absolutely recommend it to a friend!”

Helpful Report

Hello, Many thanks for your kind feedback. It's great to hear you're pleased with your Bluefin SUP and we thank you for your recommendation. Best wishes, Bluefin Customer Care Team

“This is the second board after the first board I have returned that has delaminations. Obviously you have quality control issues with your manufacturing. I tried to include pictures of the latest delaminations but the review won’t go through. We like the board design and accessories and how the board feels when blown up, but it won’t do much good if the bonding techniques you use are poor.”

Helpful Report

Hello Kent, Thank you for your feedback. I'm really sorry to hear that your replacement SUP package is not up to our usual standard. We'd be more than happy to look into this for you as a matter of urgency if you could please reach out to us at help@bluefintrading.co.uk Kind regards Jake Bluefin Support

“I absolutely love my Cruise Bluefin Sup, I’ve tested a few boards since I started supping but the bluefin boards are incredible. They are perfect when out on the water and super easy to set up. Lake days are so much better now I have a bluefin sup. I highly recommend these boards. The company is eco friendly and supports sustainability too which I love”

Helpful Report

Hello, Thank you for taking the time to provide us with this excellent feedback. It's great to hear you're satisfied with your purchase. We are sure your enjoyment is going to continue! Best wishes, Bluefin Customer Care Team

“Board has been great but paddle has snapped after about 20 uses. As its over a year its not covered 😢”

Helpful Report

Hello, Thank you for taking the time to provide us with this feedback. I am sorry to hear that your paddle has snapped. Unfortunately, I am unable to locate your order with any information provided. If you could please email us on help@bluefintrading.co.uk referencing this review, I would be more than happy to look into this for you. Kind regards Bluefin Customer Care Team

“Wrong SUP was delivered. Additional camera never arrived. Customer Service ignores mails.”

Helpful Report

Hello Simon, Thank you for your feedback. I am sorry to hear of any issues you may have faced up to now, we do aim to respond to all emails within 24 hours, if you could please drop us an email at help@bluefintrading.co.uk and we would be happy to look in to this for you. We are also available to contact via telephone or live chat on our website. Thank you in advance. Best wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,181 reviews