Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This board is super light. I am 5’3” and 115 pounds. I can tote the bag, blow it up, and put it away independently. It takes me probably 10 mins to blow it up to the correct psi, but once it is blown up, it is extremely easy to port to and from the water and load onto the water. It maintains its air and is extremely durable. Once I’m done, it takes me another 10 mins to deflate it and put it back into the bag, but it’s all very easy. It’s worth spending the money to buy your own!! I’ve used it 5 times all by myself and so far, so good!”

Helpful Report

Hello Alan, Thank you for leaving us this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“This paddle board is easy to inflate and easy to store once finished with it. This product is well worth the money.”

Helpful Report

Hello Susan, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Bluefin cruise 12 gekocht en gebruikt, compleet pakket en mooie kwaliteit. Binnen een week nog een extra board besteld te weten de Bluefin sprint carbon 14. Benieuwd of deze nog beter en fijner is dan de Cruise.”

Helpful Report

Hallo Rene, Bedankt voor het achterlaten van deze uitstekende beoordeling! We zijn zo blij om te horen dat je van je Bluefin SUP houdt! We zijn er zeker van dat je genoeg spannende plannen hebt voor de zomer met je SUP en we wensen je al het mogelijke plezier. Beste wensen Bluefin-klantenserviceteam

“The paddle board was so easy to carry around! Everything fits into the backpack it come with. This was my first inflatable, so I was skeptical about how it would hold up on the water with wind, but this board was really stable! I definitely recommend!”

Helpful Report

Hello Anne, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“This paddle board is amazing! My dogs love it and I don't have to worry about their nails damaging the board. It is so easy to transport and simple to set up. I have taken it out a few times now and love it more every time as I get more comfortable with it and learn to balance more.”

Helpful Report

Hello Michael, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Absolutely loved it, it is perfect for the lake.”

Helpful Report

Hello Christopher, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I wanted a board that I could simply carry to the water and enjoy. The Bluefin board is just that. Simple to inflate, easy and lightweight to carry and stable in the water. I'm 5'9 and about 130lbs and it does great in the water. It has a great style to it as well.”

Helpful Report

Hello Jane, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I love how this board comes with all the necessary accessories and directions! It is easy to store and travel with and the color is bright and easy to see on the water. The inflation process is simple and hauling the inflated board is easy due to its lightweight.”

Helpful Report

Hello Paul, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Rip off merchants. Stay away from this company, they send shoddy boards then stop all contact?”

Helpful Report

“The boards may get great reviews however the customer service is far from that! Website states get it by for delivery when in actual fact its not next day as claimed by their agents its 2-7days, the claims are nothing short of false advertising and need to be investigated! Will not use this company again very very poor customer service i hate to think how they would deal with a warranty claim.”

Helpful Report

“Appalling customer service - do not go near this company. The only way to communicate is through email - which is very slow and does not address the issues. I ordered a board and a pump - two pumps were delivered. Two weeks later, the company has not apologised, I have not received my board nor have I received a refund. Shocking.”

Helpful Report

Hello, Thank you for your feedback. We're sorry to hear about any apparent issues you may have faced and would be more than happy to look into this for you and have resolved as quickly as possible. If you can please contact us directly at help@bluefintrading.co.uk, This will be looked at and resolved as soon as possible for you. Best wishes, Bluefin Customer Care Team

“Ordered the 12 foot Cruise Carbon package online from Germany. The box was delivered ahead of schedule 3 days later. Everything was in order and in the box as advertised. Can recommend the double-cylinder pump, as the SUP was up to the recommended pressure in no time. On the water the SUP is wonderful, easy to steer and quite stable, excellent speed and stiffness. The overall quality of build is immediately evident. Love the carbon paddles, these are light and easy to adjust. I would have liked a slightly larger paddle surface but the supplied size is quite adequate. Overall very happy and have enjoyed lots of fantastic SUP hours.”

Helpful Report

Hello Walter, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Poor product naught the voyage it was cheaply made. I weigh 165 lbs when standing in the water water was coming over the deck. The cooler was made of cheap Chinese plastic. The bag said cruise on it. And the pontoons on the side seemed like they where basically taped on it I would not recommend this for anyone. I would buy a different brand”

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“I happy with this product”

Helpful Report

Hello Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“The overall quality of the paddle board is great. It is very resistant and the grip is really good. It also comes with many useful accessories, such a dry bag.”

Helpful Report

Hello Caroline, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I purchased this board as a gift for my wife and she immediately took to the water with it. It is a stable SUP board.”

Helpful Report

Hello Gavin, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Love this! Have used it 10 times and it is a hit!!! Blows up and folds up easy!!!”

Helpful Report

Hello Andy, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“We used ours at the beach and enjoyed them very much. Super easy to inflate with the pump that was included. Everything packs into the backpack provided when you’re done using them. We did our own research as well and looked at other reviews and these were hands down the best boards for the buck!!”

Helpful Report

Hello Brian, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“First time buying an Inflatable SUP. Less than 10 minutes to pump and set up. The board is very rigid once fully pumped and holds me with out a problem (I’m 160lbs). The paddle is made strong and feels very durable”

Helpful Report

Hello Andrew, Thank you for leaving us this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“What a terrible experience dealing with this company! Carbon cruise package received with lots of problems, exchanged and still have problems. Serious faults with the carry bag that is simply not fit for purpose - brand new and the wheels collapse making it impossible to roll. The company utterly unable to resolve. They told me to send the entire 27kg package back in order to exchange just the carry bag, but they cannot or refuse to confirm what bag they will send in its place - may or may not have wheels, may be a different size, different colour, quite possibly totally unsuitable. The warranty is effectively meaningless. Never in my life have I experienced such inept customer service, such poor design, such dismal warranty provision, and such an error-strewn website. Only the most badly run company would expect you to send a product back for exchange without any assurance of what you will actually receive back. Ask yourself seriously is this the type of company you want to buy from?”

Helpful Report

Bluefin SUP is rated 4.7 based on 2,181 reviews