Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

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English

“2 of these boards were delivered on time to my Daughter and her husband - both weightlifters. My husband and I have had a couple of them for 3 or more years, still working very well.”

Helpful Report

Hi Karen, Thank you so much for leaving this review! We are so pleased to hear you and your family are happy with your Bluefin SUPs. It is great to know we have contributed to many of your fun activities over the years. Happy SUPing! Best wishes Bluefin Customer Care Team

“Brilliant, easy to get up and running and put away, very happy…”

Helpful Report

Hi Maxine, Thank you for taking the time to leave this feedback. We really appreciate your positive words and are pleased to hear you are enjoying your SUP! Best wishes Bluefin Customer Care Team

“Absolutely delighted with this paddle board, so easy to inflate, deflate and pack away in the bluefin rucksack. The quality is super I can’t fault anything. My children age 9 & 12 have had hours of fun as have myself and my husband. I can’t recommend this product enough.”

Helpful Report

Hi Anna, Thank you so much for your feedback! It is great to hear you and your family have had tonnes of fun on your new Bluefin SUP. We really appreciate your comments on the quality of our product as this is something we pride ourselves on her at Bluefin. Best wishes Bluefin Customer Care Team

“This is a great little board. It is slightly heavier than most but the bag it comes in is one of the most robust I’ve seen. Once in the water that extra kg doesn’t matter. Bluefin also has the best warranty - 5 years.”

Helpful Report

Hi Martha, Thank you so much for leaving this review! We are so pleased to hear you are happy with your purchase and have been able to get out on the water and enjoy! It's nice to know you are impressed by our SUPer 5 year waranty. Best wishes Bluefin Customer Care Team

“Very sturdy and fantastic quality. We use it as both a Paddleboard and a kayak by adding the seat. We have so much fun. I'd highly recommend it.”

Helpful Report

Hi Susan, Thank you for leaving these kind words! We here at Bluefin pride ourselves on the quality of our SUPs and we are so pleased to hear we have not let you down. It is great to know you have been able to get out on the water and enjoy it and we are so thankful for your recommendation. Best wishes Bluefin Customer Care Team

“Did not inflate it enough the first time, still had fun. Now that I used the pump correctly, the board is so easy to handle. Enjoyed it.”

Helpful Report

Hi Anne, Thank you for leaving us this review. We are pleased to hear you are happy with your new Bluefin SUP and have got the hang of inflating it. We hope you continue to enjoy it! Best wishes Bluefin Customer Care Team

“Used it for the first time in Majorca over the last 2 weeks. Quite heavy to carry when deflated in bag but quick to pump up and very solid. When my husband was not using it on his own, the 4 of us just floated about in the sea and dived down looking for fish. Fab product and easy to deflate and repack.”

Helpful Report

Hi Velma. Thank you for taking the time to leave us this review. We are so pleased to hear you enjoyed your first outing on your Bluefin SUP and wow! What a location for it! It is great to know we have contributed to you and your families holiday. We are sure you will all continue to enjoy. Best wishes Bluefin Customer Care Team

“Absolutely over the moon with this purchase. Bought two for me and my wife. Could not fault them in any way.”

Helpful Report

Hi Janes, Thank you for taking the time to leave this amazing feedback. We really appreciate your positive words and are pleased to hear you and your wife are enjoying your SUPs! Best wishes Bluefin Customer Care Team

“We're really pleased with the Bluefin paddleboard. It's our first board so we were not too sure just how much to spend. It appears to be really well made. And is really sturdy. The options are fabulous, changing the paddle into a kayak paddles takes 20 seconds, and the seat is pretty comfortable and easy to fit. So, fingers crossed it will keep us amused for a long time. Excellent value for money.”

Helpful Report

Hi Elizabeth, Thank you for taking some time out to leave us this review! We are so pleased to hear you chose Bluefin for your first SUP are happy with your purchase. We hope it continues to bring you and your famliy tonnes of happiness! Best wishes Bluefin Customer Care Team

“Does what it says on the box. Easy to use and very efficient. Very happy with the pump”

Helpful Report

Hi Adele, Many thanks for the kind feedback! We're really pleased that you're happy with your Bluefin SUP and the accessories. We're sure you'll continue to enjoy on all your adventures to come! Best wishes, Bluefin Customer Care Team

“Lovely board very well made with attention to detail. Three fins make this very stable. Smart well made back pack - quite heavy to carry but I am only 5ft tall and 8st and I manage it - just! Would recommend you treat yourself to an electric pump for use with car cig lighter socket to save your energy for paddling - but hand pump works fine and tones your shoulders!”

Helpful Report

Hi Jacob, Thank you for leaving this amazing review! It is great to hear you are happy with your purchase of a new Bluefin SUP. We are so pleased to hear you have been impressed by the quality of the SUP and its accessories (including the electric pump) as it is something we pride ourselves on here at Bluefin, so it is nice to know we are living up to expectations. Best wishes Bluefin Customer Care Team

“Excellent board, excellent price. Comes with a backpack for easy carrying, and a strap for easy packing. Fin and paddle go in bag too. Board can be inflated in 5-10 minutes to using pump with gauge for correct pressure. Very sturdy. Good balance. Large comfortable grip area for standing or kneeling. Great from beginners onwards.Phillips anders”

Helpful Report

Hi Phillips, Thank you so much for your kind feedback. It is always great to hear our customers have been managing to get out on their SUP's! We are so pleased you have been impressed by the SUP and its accessories. We hope you have been able to continue enjoying your new Bluefin SUP. Best wishes Bluefin Customer Care Team

“Super SUP for my 12 year old son. Great quality, great performance and easy to set up”

Helpful Report

Hi Ryang, Thank you so much for your amazing feedback! We are so pleased to hear your son loves his new SUP and has been making the most of it. It's great to hear you have been impressed by the quality of the SUP as it is something we like to pride ourselves on here at Bluefin. Best wishes Bluefin Customer Care Team

“Bought after much consideration, an absolute solid construction, really well made, fab water tool.”

Helpful Report

Hi Ralph, Thank you for choosing Bluefin and taking the time to leave this review! We are so pleased to hear you have been impressed by the quality of the SUP and that you are putting it to good use. We hope you continue to enjoy your adventures! Best wishes Bluefin Customer Care Team

“This is the best thing I have bought this year ! And I have bought some things if you listen to the wife !! It's so much fun as a paddle board & when you put the kayak seat and extra paddle on it you can get around the coves faster . Buy One! Buy two !! Buy one for you friends !!! You won't regret it .”

Helpful Report

Hi Garrett, Thank you so much for this review! It is amazing to hear you have been making the most of your new Bluefin SUP and you have been impressed. We are so thankful for your recommendation and hope you continue to get out on the water and enjoy! Best wishes Bluefin Customer Care Team

“As a 60+ beginner I have so far found this board easy to set up (I did treat myself to an electric pump) and to use. Once standing it didn’t take long to get into the swing of it. I have only used it in canals and rivers so far but looking forward to giving the sea a go. Love the idea that it can be used as a kayak as well. Very easy to deflate and pack up making transporting it simple. All in all a good buy at a good price when compared to some others.”

Helpful Report

Hi Stephen, Thank you so much for your kind feedback! We are so pleased to hear you have managed to get the hang of paddleboarding using your new Bluefin SUP! It's great to know you have been impressed by the quality of the board and its accessories. We are sure you have plenty of adventures ahead of you and hope you continue to enjoy! Best wishes Bluefin Customer Care Team

“Great SUP boards! Came with loads of extras and 5 year warranty!”

Helpful Report

Hi Lee, Thank you for leaving this review! We are so pleased to hear you have been enjoying your SUP's. It's great to know you have been impressed by the accessories and the SUPer 5 year Bluefin warranty! Best wishes Bluefin Customer Care Team

“Wow we are so impressed with the stability, we done a lot of research and wanted a board to carry another person and the kids, and with two people felt really safe and did not topple off, the balance is great. Easy to inflate, going to have fun on this. Very quick delivery.”

Helpful Report

Hi Scott, Thank you so much for leaving this review, we appreciate it! We are so pleased to hear you and your family have had plenty of opportunities to get out on your new Bluefin SUP and have not been disappointed. We hope you all get plenty of chances to continue enjoying the SUP. Best wishes Bluefin Customer Care Team

“Really pleased with the bluefin cruise sup, nice solid board, the clip on kayak seat is great, bit of a work out to pump up as it takes 15 psi , once your on the water your away, nice that everything packs away in the bag provided.😀”

Helpful Report

Hi Palmer, Thank you so much for your kind feedback! We are so pleased to hear you have been enjoying your new Bluefin SUP and have been impressed by the quality of the board and its accessories as this is something we pride ourselves on here at Bluefin. Best wishes Bluefin Customer Care Team

“I’ve had my board for around four weeks now and have been out on it twice, when first inflating the board and putting the fins in I immediately noticed that the clips holding the fins in place offered no resistance and didn’t click closed as you might expect, I commented to a friend of mine who was with me at the time and they agreed. This niggled me and made me somewhat worried the fins could come loose and fall away, this meant I remained nervous and each time I stopped I would check the fins where secure, the first outing went without hitch however on the second outing at one stage checking the fins the clip for the middle fin was completely open and whilst I hadn’t lost the fin I feel if I hadn’t of checked it then the fin would have come away, I emailed bluefin over a week ago (thought I’d give them the chance to answer before writing a review) but as yet there has been no response. The board seems pretty good in my beginners opinion but has really been let down by the clips on my example, whilst on the beach I spoke to another bluefin owner and checked his clips which where much more secure than mine and clicked firmly in place needs some pressure to get that click.”

Helpful Report

Hello, Firstly, thank you so much for taking the time to leave this review. We are sorry for any issues you may have faced! I have attempted to look into this for you however, I cannot find a log of any contact with yourself. If you wouldn't mind emailing our support team via support@bluefintrading.co.uk then we will be sure to look into this for you and hopefully find a quick solution to your fin issue. Aside from this, we are really pleased to hear you have been enjoying your SUP. Best wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,181 reviews