Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,185 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 7th January 2025

Christopher Johnston

Bluefin SUP 5 star review on 3rd December 2024

Begum Okur

Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

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English

“After being on a waiting list for over a month (Covid), the board finally arrives build quality seems good and as a package it's great, unfortunately mine turned up with the fins stitched facing the wrong way, customer service is pretty poor so far, I've reported the issues over a week ago with no response. I'm sure it's a great board, if it turns up assembled correctly and you don't have to deal with their customer service.”

Helpful Report

Hi there - so sorry for this fault, this certainly isn't how we want items going to our customers. At the time of your contact, we had increased our response times to 72 hours and can see that we were responding to you within this time, but the emails sadly weren't reaching you - for which we apologise. I can see we issued the return details for you to replace the item but if you need any further assistance, please feel free to email us on support@bluefintrading.co.uk and a member of the support team will be on hand to help. Regards Ella :)

“The stability on the water was great. Even as a beginner, you can celebrate success immediately.”

Helpful Report

Hi K. Howells, Thank you for your kind words, feel free to share any pics on Instagram/Facebook and don’t forget to tag us! Regards, Ella Bluefin Customer Care

“I am very happy with the board. The processing of the board and the accessories makes a good impression.”

Helpful Report

Hi Oisin, Thanks so much for taking the time to write this review! We are so glad you are enjoying our boards! Regards, Ella Bluefin Customer Care

“The board is really fun! Great for beginners and also great for two people.”

Helpful Report

Hi Sherri, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“Everything worked great and I love the board!”

Helpful Report

Hi Stuart, Nothing gives us more joy than hearing that our boards are being loved! Regards, Ella Bluefin Customer Care

“Good value for money, the board is well made and stays stable on the water.”

Helpful Report

Hi K. Joyce, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“The workmanship is very high quality and the board looks really good.”

Helpful Report

Hi Kimberly, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Super Spaß gehabt mit den bufin'sim Urlaub”

Helpful Report

Hi Daniel, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“The product description for the board is great, the questions answered competently.”

Helpful Report

Hi Isabelle, I am so glad to hear you have had a good experience with our board and our staff. We pride ourselves on our Customer Service, so this review makes everyone here super happy! Regards, Ella Bluefin Customer Care

“Shipping and product more than satisfactory. The customer service is super friendly, helpful and recommendable.”

Helpful Report

Hi T. Stout, I am so glad to hear you have had a good experience with our board and our staff. We pride ourselves on our Customer Service, so this review makes everyone here super happy! Regards, Ella Bluefin Customer Care

“Top quality and good service. Questions are answered immediately.”

Helpful Report

Hi A. Decker, I am so glad to hear you have had a good experience with our board and our staff. We pride ourselves on our Customer Service, so this review makes everyone here super happy! Regards, Ella Bluefin Customer Care

“Super board at a very good price! Lies well in the water and feels high quality.”

Helpful Report

Hi Jenna, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Very stable, easy to get your balance and very easy to pack up in the car.”

Helpful Report

Hi Russell, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“The SUP is absolutely suitable for beginners and well equipped for the price.”

Helpful Report

Hi T. Iestyn, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“The board makes a good impression, I can not say anything negative so far. I have already inflated it, it works as described.”

Helpful Report

Hi Jordyn, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Super board, I am extremely satisfied. For the price, just great.”

Helpful Report

Hi Maxime, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Outstanding quality. Ready to use quickly. We use it as a sports and leisure device for a disabled child”

Helpful Report

Hi Fardeen, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Excellent, maximally satisfied with the product, looks really great”

Helpful Report

Hi M. Adamson, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Super quality ... perfect for young and old”

Helpful Report

Hi K. Sparrow, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Great product, it's really fun to paddle with the Stand Up Paddle Board on the lake or sea.In addition, it does not take up as much space with which you can take it on vacation.”

Helpful Report

Hi James, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

Bluefin SUP is rated 4.7 based on 2,185 reviews