Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am doing SUP for 10+ years, last board was Naish. Got BlueFin CruiseCarbon 12" mainly because high rankings fro gliding. Well, here is my experience: Good: Stability. The board is very stable. Really 9 of 10 Colours. Pretty good. 7 of 10 Bad: Gliding. To my surprise it just doesn't glide. It looks that a brick would glide better. 1 of 10 Quality: the quality of materials overall is good, but paint is very bad it gets scratched from lightest contact with sand for example. 2 of 10 Paddle: Paddle is really cheap and super heavy. Carbon shaft doesn't help at all. 3 of 10 Bag: How could you fit this boat in this small bag? Plus the handles and wheels are quite awkwardly positioned. 3 of 10 Overall. Quite disappointed. The SUP is super heavy and bulky, quality is not corresponding to the the price, but most important it just doesn't glide...”

Helpful Report

“I I've been trying to get an answer to a complaint for 3 weeks. (Repair, additional purchase) Despite 2 online chats, no one reacts to my mails. Herbert”

Helpful Report

Hi, Thank you for your feedback. All feedback is greatly appreciated. I am sorry to hear of the apparent issues you had with your board but pleased be assured this will be resolved for you. Our Customer Support has received all the information they require to look into this and are investigating for you. You will be contacted within the next 24 hours for a resolution to your query. I am sure you will get great enjoyment from using your new Bluefin SUP. Best wishes Bluefin Customer Care Team

“So easy to inflate/deflate, pack up and go to the next spot. Very sturdy and a smooth ride. For a beginner paddleboarder it didn’t take long at all to get the hang of it and cruise around. Now a must-have summer staple for when we go to the beach.”

Helpful Report

Hello Jonathan, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I absolutely love this paddleboard! I was looking for something that was easy to carry and easy to inflate as I usually go out by myself. It was super easy and quick to inflate. I have spent several hours out on the lakes enjoying the board and plan to continue using it all the time. I highly recommend this board! Worth every penny.”

Helpful Report

Hello Yvonne, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I haven’t been out on the board yet, but everything seems great. I love that it’s a family owned company.”

Helpful Report

Hello Rachel, Thank you for taking the time to leave this wonderful review! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“So impressed with the ease of transport and use of the board!! Definitely excellent quality and strong board. We had so much fun! We love heading out on the weekends.”

Helpful Report

Hello Vivienne, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Easy to inflate. Lightweight. Paddle floats. Nice colors! Love it!”

Helpful Report

Hello Ivan, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“This product is very easy to blow up and transport and the quality seems top-notch. We have used this many times already and it stands up to the test in waves, down rivers, or cruising around calm lakes.”

Helpful Report

Hello Kimberley, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Very sturdy, easy to inflate, and stores quickly, I would recommend it to anyone.”

Helpful Report

Hello Harry, Thank you for taking the time to leave this excellent review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“This board is great for beginners! It does take a lot of work and a while to inflate but worth it. The breakdown was pretty easy and the bag is high quality with supportive straps. It was very portable in my car and I even took my dog out on the board. Highly recommend it for a first board!”

Helpful Report

Hello Saara, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“We used the board for the first time last weekend. It was great and everyone had no problems using the board. It was very stable and easy to assemble and use.”

Helpful Report

Hello Thomas, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I had a problem with my SUP package, the pump, fin and paddle. I explained the situation in May and was asked to provide photographs of the problem, the paddle lugs did not work and it was no as advertised, the pump did not register the pressure and the large fin did not fit. I expected to have the items exchanged instead I was expected to resolve the problem by fitting a new gauge myself and to send the other items back for assessment, all this time unable to use my board I had to inform Bluefin of my rights as a consumer, to have faulty items replaced that were not fit for purpose and with this they took notice I finally had a complete package in August, months of lost time However the board is fantastic and I have had lots of fun using it so far but getting problems resolved and the after care service is very poor”

Helpful Report

Hi, Thank you for your feedback. All feedback is greatly appreciated. I am sorry to hear of the apparent issues you had with your board but I am pleased to hear our Customer Support team were able to resolve this for you. Our Customer Support team will always advise the quickest and most effective solution to any query or issue that is raised to them to resolve for all of our customers so they can continue using their board. I do apologise however if this felt prolonged. I am sure you will get great enjoyment from using your new Bluefin SUP. Best wishes Bluefin Customer Care Team

“This is an awesome board! We just took it out this past weekend and it was easy to inflate, easy to carry, easy to deflate and put in the backpack. Highly recommend!”

Helpful Report

Hello Valerie, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Easy to inflate and store, nice and light so I can put it on my car by myself, and comes with a carrying bag, pump, and adjustable paddle. Stable for this paddle boarding newbie. I’ve already recommended it to friends.”

Helpful Report

Hello Carl, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Had an amazing experience the first time! I have never been on one before and it was a blast! Was easy to inflate, put in from a dock and get up on! Would definitely buy one again!”

Helpful Report

Hello David, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“This paddle board is absolutely amazing!!! I love it!! I have never been to one before but let me tell you it's a great time! This board is so sturdy and well made. I was able to stand up on the board my second time out and it is very sturdy and comfortable to stand on! It glides smoothly in the water too! I really do love this board and plan on using it on a daily basis at our lake.”

Helpful Report

Hello Hannah, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I have had it for about 3 weeks. The grandkids fight over taking a ride on the paddleboard. The youngest sits or kneels and paddles and the older two have mastered standing up. I wish I had thought of getting one sooner.”

Helpful Report

Hello Ivan, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“This is an awesome board. I have two other inflatable paddle boards and have to say that this one far exceeds the others. It is more stable, feels stronger, and the backpack is more comfortable than the others.”

Helpful Report

Hello Barbara, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“I have been so pleased with this sup. It is very easy to put together and inflate. It is also lightweight, but very sturdy. When you’re done, just deflate and pack it up!”

Helpful Report

Hello Pierre, Thank you for taking the time to leave this fantastic review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

“Just moved to the beach. Never owned a paddle board before. My wife wanted something she could use if she and my daughter were going to the beach without me or my truck. This is a perfect setup! It takes a little time to inflate but not bad, seems very durable and was very stable even with two of us sitting on it at the same time. At this price, it is well worth the money and we look forward to many days out on the water with it!”

Helpful Report

Hello Robert, Thank you for taking the time to leave this wonderful review! We are so pleased to hear that you are loving your Bluefin SUP! We are sure you have plenty of exciting plans for the Summer with your SUP and we wish you all the fun possible. Best wishes Bluefin Customer Care Team

Bluefin SUP is rated 4.7 based on 2,181 reviews