Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,181 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Visit Website

Write Your review

Tell us how Bluefin SUP made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great board. For my other half's birthday”

Helpful Report

Hi there, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime Regards, Ella Bluefin Customer Care

“I've used the SUP for over a year now. It is very well made. Last week the air pump supplied was unfortunately defective. I contacted Bluefin, who immediately sent a replacement pump. I think that's a great service!”

Helpful Report

Hi Lexi-Mai, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“I can recommend this board with a clear conscience. I am a beginner and can handle it very well. It is well made and can be inflated quickly. The bag is perfect for transportation.”

Helpful Report

Hi Mabel, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“Inflated quickly - with great stability! Due to the width and thickness of the stand up paddle, it is also very suitable for beginners. We were absolutely delighted with the quality. - highly recommended!”

Helpful Report

Hi H. R., Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“These have already been tested on various lakes. The board is very good and very stable in the water (even with waves). It is really easy to assemble and disassemble.”

Helpful Report

Hi Liya, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“I am very satisfied with the stand-up paddle so far. Well packaged as usual. The stand-up paddle made a high quality impression when unpacking. I've had it with me on the lake several times now and, despite the initial balance problems, it's really fun.”

Helpful Report

Hi Codey, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“We can recommend this board to anyone who wants to start stand up paddling or like my wife wants to do yoga on the water.”

Helpful Report

Hi M. M., Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“The board is stable and does not tip even in light waves.”

Helpful Report

Hi Karishma, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“We bought this board for our vacation. We are beginners, but building and pumping is self-explanatory. The processing of the board and the accessories is very good.”

Helpful Report

Hi J. N., We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“I can only recommend. Super processed, inflated quickly, easy to transport, easy to control, just top 5 stars”

Helpful Report

Hi Alton, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“This SUP looks great. It is well made and can be easily inflated. The backpack is surprisingly good.”

Helpful Report

Hi Kaison, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Stable and non-slip and inflated quickly with the included pump. Overall makes a valuable impression.”

Helpful Report

Hi I. Beard, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Very good price-performance ratio!”

Helpful Report

Hi Patricia, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“It lies very stable in the water, glides very easily through the water in wind and waves and is a lot of fun.”

Helpful Report

Hi A. R., Thanks so much for this review. It's great to hear that you are enjoying our boards. Regards, Ella Bluefin Customer Care

“It is stable on the water and is super easy to move around (without realizing it you have reached a good speed).”

Helpful Report

Hi L. Ayers, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“The board and all accessories make a very good impression.”

Helpful Report

Hi Eamonn, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“After being on a waiting list for over a month (Covid), the board finally arrives build quality seems good and as a package it's great, unfortunately mine turned up with the fins stitched facing the wrong way, customer service is pretty poor so far, I've reported the issues over a week ago with no response. I'm sure it's a great board, if it turns up assembled correctly and you don't have to deal with their customer service.”

Helpful Report

Hi there - so sorry for this fault, this certainly isn't how we want items going to our customers. At the time of your contact, we had increased our response times to 72 hours and can see that we were responding to you within this time, but the emails sadly weren't reaching you - for which we apologise. I can see we issued the return details for you to replace the item but if you need any further assistance, please feel free to email us on support@bluefintrading.co.uk and a member of the support team will be on hand to help. Regards Ella :)

“The stability on the water was great. Even as a beginner, you can celebrate success immediately.”

Helpful Report

Hi K. Howells, Thank you for your kind words, feel free to share any pics on Instagram/Facebook and don’t forget to tag us! Regards, Ella Bluefin Customer Care

“I am very happy with the board. The processing of the board and the accessories makes a good impression.”

Helpful Report

Hi Oisin, Thanks so much for taking the time to write this review! We are so glad you are enjoying our boards! Regards, Ella Bluefin Customer Care

“The board is really fun! Great for beginners and also great for two people.”

Helpful Report

Hi Sherri, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

Bluefin SUP is rated 4.7 based on 2,181 reviews