Bluefin SUP Reviews

Name: Bluefin SUP
Address: Keelham Farm, Wadsworth, Hebden Bridge, Hebden Bridge, United Kingdom
Rating: 4.72

4.7 Rating 2,185 Reviews

93 %

of reviewers recommend Bluefin SUP

4.7

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

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Bluefin SUP 5 star review on 7th January 2025

Christopher Johnston

Bluefin SUP 5 star review on 3rd December 2024

Begum Okur

Bluefin SUP 5 star review on 1st October 2024

Rocky Clitheroe

Anonymous

Anonymous // 01/01/2019

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English

“This is a great SUP. I am new to paddle boarding and this has been ideal. I’ve used it in sea and lake. It’s stable, easy to pump up and pack away (getting the last few PSI in can be a workout!). It packs up small enough to fit in car easily.”

Helpful Report

Hi Gethin, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“Just brilliant. I’m a beginner and this fits the bill for some fun on the lakes. Will probably get a second one.”

Helpful Report

Hi Christy, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Used it a few times now on lakes and the sea, it's stable and tracks well.”

Helpful Report

Hi S. Steadman, We are so glad to hear that you're enjoying your SUP! Happy paddling! Regards, Ella Bluefin Customer Care

“My family of four have loved using this up and down the river Thames and in some local lakes. The product is very quick to deflate and pack away and takes ~5 mins to inflate.”

Helpful Report

Hi there, Thank you for leaving such a nice review. We are glad that you and family loved our board(s). Regards, Ella Bluefin Customer Care

“Bought online having read the reviews. Delivered within 2 days (brilliant) took the board out recently with the kids and it did everything that i was hoping for, it is sturdy and easy to inflate (bit of a workout to get the recommended psi) with everything you need to get going. As a newbie to paddle boarding i am extremely happy with my purchase a. I would highly recommend this package”

Helpful Report

Hi there, Thank you for leaving such a nice review. We are glad that you and family loved our board(s). Regards, Ella Bluefin Customer Care

“"Was impressed with everything that came with the inflatable board. inflated in the house. It looked good and stable. Got to try it out for real last week. First time on a paddle board, so a bit of a shaky start on the very first trial, working out where best to put my feet. Felt more confident by the 2nd attempt and by the 3rd, felt comfortable enough to take the dog on board."”

Helpful Report

Hi Lily-Rose, Thanks so much for this review. It's great to hear that you are enjoying our boards. Regards, Ella Bluefin Customer Care

“Got this on a whim thinking it might be a bit of a laugh. It turned out to be brilliant fun and soon the whole family was fighting over it, so much so that we have now got a second one.”

Helpful Report

Hi Sylvie, Thank you for leaving such a nice review. We are glad that you and family loved our board(s). Regards, Ella Bluefin Customer Care

“This is an Extremely Good Paddleboard - and at a very Good Price too!!”

Helpful Report

Hi Thank you for your kind comments - customer satisfaction is our number one priority. We are pleased to hear that you had a good experience and are still enjoying your SUP. Kind Regards Lucy

“I have used the board a few times now and it has been easy to use and handle. As a first time to paddle boarding it is fairly easy to use in terms of stability but I have pretty good balance.”

Helpful Report

Hi Thank you for your kind comments - customer satisfaction is our number one priority. We are pleased to hear that you had a good experience and are still enjoying your SUP. Kind Regards Lucy

“Had a small problem with the carry bag, but one email to customer service and got it sorted straight away - perfect. Good quality SUP, used it every day since purchase - a very happy customer 👍”

Helpful Report

Hi Thank you for your feedback about our customer service team - customer satisfaction is our number one priority. We are always happy to hear that they have provided excellent service to our customers Happy SUP'ing! Kind Regards Lucy

“We had bought a SUP from a large sports chain for less money, but were not impressed by the quality of that item. We took it back and bought this item instead. It is excellent. Highly recommended. I would not hesitate to buy this again.”

Helpful Report

Hi Thank you for your kind comments - customer satisfaction is our number one priority. We are pleased to hear that you had a good experience and are still enjoying your SUP. Kind Regards Lucy

“Had this sup a year now, probably spent about 200 hours on it and it's still holding up, I love it!”

Helpful Report

Hi Katelin, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“Great board, really stable and easy to inflate. My wife was standing with my 4 year old daughter on as well in the first 5 minutes. Great looking board as well, with loads of people asking about it.”

Helpful Report

Hi Eleni, Thank you again for sharing such a positive experience. It means the world to us. Regards, Ella Bluefin Customer Care

“Delivery was extremely prompt and I can't fault the service up to now. All in all, along with an unbeatable price, I couldn't be happier with my purchase, thank you Bluefin SUP”

Helpful Report

Hi there, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Regards, Ella Bluefin Customer Care

“I've yet to use this board but on unwrapping it the quality is very evident. It's a stunningly beautiful board, very sturdy and well built.”

Helpful Report

Hi J. Henry, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, Ella Bluefin Customer Care

“The SUP is high quality, paddles light and easy to use. Easy to deflate.”

Helpful Report

Hi Tevin, Thank you for leaving such a nice review. We are glad that you and family loved our board(s). Regards, Ella Bluefin Customer Care

“If you wanna go for a paddle board, regardless beginner or advanced AND excellent customer service don't look further. I love it and found my new #1 hobby. Best investment ever, can't wait to take it with me when I make holidays abroad!”

Helpful Report

Hi there, It's so great to hear that you are loving your SUP. Our products and our support are the two things we pride ourselves on so it is amazing to hear they are both being received well. Wahoo! Regards, Ella Bluefin Customer Care

“Our daughter loves it , which is the main reason we bought it, we took to the lake & she spent most of the day on it exploring.”

Helpful Report

Hi Patryk, Thank you for leaving such a nice review. We are glad that you and family loved our board(s). Regards, Ella Bluefin Customer Care

“Love this board. So easy to use, lovely and stable when out on it. Backpack it comes with means everything just chucks in together and it’s so quick and easy to inflate/deflate. Highly recommend.”

Helpful Report

Hi H. H., Nothing gives us more joy than hearing that our boards are being loved! Regards, Ella Bluefin Customer Care

“Having used a number of solid SUP’s I was pleasantly surprised how solid this by felt on the sea. I weight 82kgs and I took my son who weighed 40kgs out and this felt fine.”

Helpful Report

Hi Brendan, Thank you for giving us a shot, and even more for leaving us this review. Being a small company, reviews like this are super important! Regards, Ella Bluefin Customer Care

Bluefin SUP is rated 4.7 based on 2,185 reviews