Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,641 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 20th April 2025

Jackie A

Best4Flooring 5 star review on 17th April 2025

Alan P

Best4Flooring 5 star review on 14th April 2025

Peter W

Best4Flooring 5 star review on 13th April 2025

Lindsey C

1369

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and helpful”

Helpful Report

Posted 1 month ago

Hi Sheila Thank you for leaving a 5 star review We are thrilled to hear how quick and helpful you found your customer experience. We hope you enjoy the sample and that is helps you in locating the perfect flooring for your home. Our friendly customer service team are happy to take your call if you have any questions regarding the sample. Kindest Regards Best4Flooring

Posted 1 month ago

“The samples I ordered arrived very quickly. I was really happy with the size, they were not the tiny samples you usually get. They were big enough to see the pattern.All I have to do now is choose which one I want.”

Helpful Report

Posted 1 month ago

Hi Debra Thank you for providing a 5 star review We are thrilled to hear how much you liked the sample. and the size. We work hard to provide quality samples, we hope the size helps you to have a good feel of the flooring and really get to see the pattern and how it might look in your home. I wish you the best of luck with your flooring search and hopefully be receiving your order soon Kindest Regards Best4Flooring

Posted 1 month ago

“They sent me an extremely helpful and thorough response to my question.”

Helpful Report

Posted 1 month ago

Hi Miranda Thank you for your kind words and 5 star review We are thrilled to hear how helpful our sales staff were we work hard to provide an excellent service. We hope to assist you again with any help that you need in the search for your perfect flooring. Kindest Regards Best4Flooring

Posted 1 month ago

“The excellent sample was sent quickly but it looked much darker than online, it is very difficult to decide on your whole floor from a sample, I need to visit their showroom, many thanks for sending the sample.”

Helpful Report

Posted 1 month ago

Hi Susan Thank you for leaving a 5 star review. We do our best to provide great images and our customers send in lovely snaps to help you choose. Website images are included to represent how the product might look in a particular setting but there are so many factors that change how that same flooring might look in your home. A website image can appear completely different on one device/computer screen to another. We are sorry that this isn't what you were expecting and wish you the best with your flooring search. Kindest Regards Best4Flooring

Posted 1 month ago

“Hi We ordered some samples they arrived very quickly so Many thanks”

Helpful Report

Posted 2 months ago

Hi Mark Thank you for your 5 star review. We are so pleased to hear how quickly you received your sample. We hope this helps in your search for your perfect flooring. Our friendly customer services team are happy to assist, if you have any questions regarding the flooring and wish you the best of luck with your search Kindest Regards Best4Flooring

Posted 2 months ago

“Delivery was very good. The vinyl was wrapped very well. The quality of the product was also found to be very good.”

Helpful Report

Posted 2 months ago

Hi Keith Thank you for taking time to leave a 5 star review We are thrilled to hear how much you like the quality of the flooring and so pleased that you had such a good delivery. We aim to provide the best service from start to finish. We hope you enjoy your flooring and to welcome you again for any future projects Kindest Regards Best4Flooring

Posted 2 months ago

“I ordered a flooring sample from you and I received it quickly and efficiently in the post. Above all, it was a sensible size (around A4 I think) which enabled me to get a good view of what this flooring would look like in my kitchen. Some companies deliver such small samples that it's virtually impossible to tell. While I haven't yet decided what flooring to go with, I give this company full marks for its marketing and customer service.”

Helpful Report

Posted 2 months ago

Hi Belinda Thank you for taking time to leave a 5 star review your comments mean a lot us, We are thrilled to hear how much you like the samples. We pride ourselves on our sample size. We like to make sure that it is big enough for you to get a good look at the colour and pattern ensuring its the correct flooring for your home and existing furnishings. We wish you the best of luck with your flooring search. Kindest Regards Best4Flooring

Posted 2 months ago

“Large range to choose from. Very efficient ordering system. Quick delivery. Thank you.”

Helpful Report

Posted 2 months ago

Hi Alison Thank you for your kind words and 5 star review. We aim to provide a large range of quality vinyls and excellent customer experience from start to end. We are delighted to hear your feedback your comments mean a lot to us. We hope you enjoy your flooring and to welcome you back for any future projects Kindest Regards Best4Flooring

Posted 2 months ago

“couldn’t fault service and product 😃”

Best4Flooring 5 star review on 17th February 2025

Helpful Report

Posted 2 months ago

Hi Sarah Thank you for your 5 star review We are delighted to hear how much you like the flooring and the service. We work hard to provide quality vinyls and a excellent service. After reading your comments we hope that we have achieved this. The vinyl looks gorgeous in your home love the feature wall. We hope you enjoy your flooring and to welcome you again for any future flooring needs. Kindest Regards Best4Flooring

Posted 2 months ago

“Amazing customer service , emails back very quickly”

Helpful Report

Posted 2 months ago

Good Morning Marie Thank you for taking time to leave a 5 star review. We are delighted to hear how amazing your customer experience was. We have passed your comments to the customer service team, they were thrilled to hear your feedback and thank you for your kind words. We work hard to provide an excellent service and your word mean a lot to us. We hope you enjoy your flooring and do not hesitate to contact us of there is anything else we can help you with Kindest Regards Best4Flooring

Posted 2 months ago

“The floor is lovely but customer services is pants so only the one star. I needed a 12m roll but couldn’t order that through website, I phoned to place the order but was told I’d have to arrange my own courier as your courier wouldn’t take 12m in one package but would take 2 separate parcels. They were supposed to call me back with measurements and weight of the package so I could arrange this but that never happened. I then decided to order a 10m and 2m piece as my time was short and my fitter would have to join it. Imagine my “delight” when only one package arrived with both pieces in. Thankfully the join in the pieces isn’t too noticeable but I’m furious to be lied to. Your courier can’t take 12m?! Yeah right, it obviously said on the package there were two pieces totalling 12m. Also, if the warehouse/courier were going to do this, maybe ask the customer the question: would you like this as a single piece because yes I would’ve. DON’T LIE TO CUSTOMERS!”

Helpful Report

Posted 2 months ago

“Great! Good service and quality .”

Helpful Report

Posted 2 months ago

Hi Karen Thank you for providing a 5 star review We are thrilled to hear how great you found the service. We work hard to provide quality vinyl's and an excellent service and your kind words mean a lot us. We hope you enjoy your flooring and look forward to hopefully welcoming you back again in the future. Kindest Regards Best4Flooring

Posted 2 months ago

“I only ordered samples!! Still trying to decide which one to have…”

Helpful Report

Posted 2 months ago

Hi Jane Thank you for taking time to leave a 5 star review We are so pleased to hear that you like your samples. We do our best to provide luxury quality vinyl and with so many choices it can be hard to make a decision. If you need any further information to help you decide which flooring to choose our sales office are available to help with any questions you have. Hopefully we look forward to receiving your order and best of luck with your flooring decision in the meantime. Kindest Regards Best4Flooring

Posted 2 months ago

“Great service. Emailed Best4Flooring with a question at 10pm and received a reply at 8am the following day. Very efficient and knowledgeable. Thanks Michelle.”

Helpful Report

Posted 2 months ago

Hi Fran Thank you for taking time to provide a 5 star review We are delighted to hear how positive your experience has been. We have passed your message to Michelle and she appreciates your kind comments. We look forward to hopefully speaking to you again in the future. Kindest Regards Best4Flooring

Posted 2 months ago

“Very fast delivery of flooring samples”

Helpful Report

Posted 2 months ago

Hi Sandra Thank you for taking time to leave a 5 star review We are so pleased to hear how quickly you have received your samples. If you need any further information or have any questions regarding the flooring our sales team are always happy to help. We look forward to hopefully receiving your order and the wish you the best of luck with you flooring search in the meantime. Kindest Regards Best4Flooring

Posted 2 months ago

“Really excellent quality of black/white chequered vinyl flooring.”

Helpful Report

Posted 2 months ago

Hi Elizabeth Thank you for taking time to leave a 5 star review We are so pleased to hear how much you like the quality of the sample. If you need any further information or have any questions regarding the flooring our sales team are always happy to help. We look forward to hopefully receiving your order and wish you the best of luck with you flooring search in the meantime. Kindest Regards Best4Flooring

Posted 2 months ago

“Just had some samples all lovely so I'm spoilt for choice . The samples are a good size so you can see the full pattern and get a better idea of how it will look . The delivery was quick. x”

Helpful Report

Posted 2 months ago

Hi Kobie Thank you for providing an amazing review. We are thrilled to hear how much you like our samples. We work hard to provide generous size samples so you can get to feel the texture, examine the quality and colour match against the rest of your decor and colour scheme. Although you are spoilt for choice we hope this helps you pick the perfect flooring for your home and look forward to hopefully receiving you order. Best of luck with your search, Kindest Regards Best4Flooring

Posted 2 months ago

“Only ordered samples but was so pleased with super quick delivery and also quality of samples”

Helpful Report

Posted 2 months ago

Hi Janice Thank you for taking time to provide a 5 star review We are delighted to hear how much you like our samples. We work hard to provide generous size samples so you can get to feel the texture, examine the quality and colour match against the rest of your decor and colour scheme. We hope this helps in making a decision if it is the right choice of flooring for your room and look forward to hopefully receiving you order . Kindest Regards Best4Flooring

Posted 2 months ago

“Delivered a quality product at the time they said at a very good price”

Helpful Report

Posted 2 months ago

Hi Nigel Thank you for leaving a 5 star review. We are delighted to hear how much you like the flooring and that you received a good delivery. We work hard to provide quality flooring and service and your feedback is very important to us. We hope that continue to enjoy your flooring. Kindest Regards Best4Flooring

Posted 2 months ago

“Flooring arrived quickly pleased with it - it would be better if you rolled the flooring pattern face inwards then safer to remove the wrapping”

Helpful Report

Posted 2 months ago

Hi Valerie Thank you for taking time to leave a 5 star review We are thrilled to hear how pleased you are with the flooring. The flooring is wrapped on a roll at the manufacturer and then cut in the warehouse. This is the way that all manufacturers produce vinyl and due to this we are unable to change it. We hope that you enjoy the flooring and welcome you back again for any future flooring needs. Kindest Regards Best4Flooring

Posted 2 months ago

Best4Flooring is rated 4.8 based on 5,641 reviews