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Berry's Jewellers Reviews

4.9 Rating 1,979 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 17th November 2024
O McCann
Berry's Jewellers 5 star review on 16th November 2024
P Pringle
Berry's Jewellers 5 star review on 7th October 2024
R Cox
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
Berry's Jewellers 5 star review on 9th August 2024
D Turasz
155
Anonymous
Anonymous  // 01/01/2019
Supportive & friendly customer service but no free returns via post.
Helpful Report
Posted 5 months ago
Great service specified a delivery date and were kept informed all the way
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Posted 5 months ago
Excellent service. The watch was exactly as described, delivered promptly with no problems whatsoever. I would definitely buy from them again.
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Posted 5 months ago
A competitive price - free delivery and smooth fast buying process. Excellent in all respects- I will definitely purchase from Berry’s Jewellers in the future .
Helpful Report
Posted 5 months ago
Beautiful bangle, unfortunately not the right fit for me , Berry’s gave me an immediate refund, great service. Would buy from them again.
Helpful Report
Posted 5 months ago
This is my 3rd purchase from Berry's. They always look after me with the best prices & customer service.
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Posted 5 months ago
Good Service
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Posted 5 months ago
Excellent customer service. Goods arrived on time recorded delivery. Beautifully gift wrapped. Wouldn’t hesitate to buy from Berry’s again.
Helpful Report
Posted 5 months ago
After an intensive search, I located a replacement for the Lalique earrings that had disappeared and purchased them from Berry's at what I believed to be a very reasonable cost. The transaction was simple as was the arrangement for shipping to the USA. The earrings arrived in perfect condition and much more quickly than I expected
Helpful Report
Posted 5 months ago
Excellent prices, Speedy delivery, quality packaging. Would definitely reccommend.
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Posted 5 months ago
Great service and quality product as described.
Helpful Report
Posted 5 months ago
Very easy purchase good to deal with
Helpful Report
Posted 5 months ago
I recently order a Longines Grande Classic ladies watch. It was not in stock at my local store so needed to be brought in from a sister store. I was told that I would receive an email when ready for collection. I waited with eager anticipation for said email but in the end had to email the head office to see where my watch was. I was told that it had, in fact, arrived at the store so off I toddled. Rang the bell and had to wait to be let in the shop, even though there were 3 shop assistants in the front of the shop. I was greated with a rather curt, YES, and informed the assistant that I was here to collect my watch. I was asked to take a seat and she brought it to me. Do you want to try it on, yes please was the response as it could be seen that it would be too big and require some links taken out. She altered the bracelet, I tried it on again, she informed that she would put it in a bag and then I left. Not the best shopping experience. When I purchased my Omega from a different jeweller, It was a totally, I was offered refreshment and made to feel that I was a valued customer. When I visited your store, I felt as if I was a bit of hindrance, interupting the shop assistants afternoon. I love my watch but unfortunately, wont be returning to your Hull store.
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Posted 6 months ago
A very good price and very good service
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Posted 6 months ago
Fast delivery. Beautifully packaged, thank you. My son was thrilled with his Gucci necklace for his 18th birthday.
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Posted 6 months ago
My wife was delighted with the eternity ring I brought on line for her birthday. The fit is excellent.
Helpful Report
Posted 6 months ago
Increased rating as pleased with how Berry’s have sorted this out for me. The watch was a stock item. They said the battery was working on despatch but not sure how long been in stock so I have just been unlucky. They are picking up the watch and ordered me a new one. I can’t see what else they could have done so happy they have done what they could . I received this for my 60th birthday. It was given to me on Sunday at the party. Unfortunately the watch does not work. We paint a lot of time downloading manuals wondering if we had to do something to reset it. I phoned today and have been told it’s probably faulty and I have to arrange to return it. I am quite upset and just didn’t expect this. What a let down
Helpful Report
Posted 6 months ago
I was nervous to say the least about spending a large sum of money online but Danny Burnell was extremely helpful in every way and I cannot thank him enough for making the whole thing very easy and straightforward.
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Posted 6 months ago
Excellent service
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Posted 6 months ago
Order received but unfortunately was the wrong size. Phone call next day and it was sorted for the recipient to take to their local branch to exchange. Stock was checked before and because they didn’t have the smaller sizes it was arranged for them to be sent to the store.
Helpful Report
Posted 6 months ago
Berry's Jewellers is rated 4.9 based on 1,979 reviews