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Berry's Jewellers Reviews

4.9 Rating 2,043 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,043 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 22nd December 2024
N Beeke
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
A
Berry's Jewellers 5 star review on 18th December 2024
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Berry's Jewellers 5 star review on 12th December 2024
A
Berry's Jewellers 5 star review on 8th December 2024
N Davey
Berry's Jewellers 5 star review on 1st December 2024
A Wardell
163
Anonymous
Anonymous  // 01/01/2019
Amazing product, quick delivery and perfect customer service .
Helpful Report
Posted 11 months ago
Received my order within 2 days of ordering . Excellent assistance. Shall order from Berry’s again. 5 Stars!!!
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Posted 11 months ago
I live in Swansea, South Wales and purchased a watch online from Berry's Jeweller's in Leeds. Louise who dealt with the purchase was absolutely fabulous. She went over and above to make the transaction easy. Always on hand to answer any queries and purchase was dispatched next day delivery and on time. I can't recommend Berry's and Louise highly enough.
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Posted 11 months ago
Excellent service and communication- thank you!
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Posted 11 months ago
Purchased an item from Berry's recently which I decided not to keep, so I returned it and requested a refund. My refunded was dealt with very efficiently.
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Posted 11 months ago
Great prompt delivery and great service and item that I purchased.
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Posted 11 months ago
As the necklace is gift and will not be opened until FEB 2,i can only review the service so far for delivery etc and this has been first class
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Posted 11 months ago
Great product, great price. Very fast delivery. Would recommend
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Posted 11 months ago
A pleasure doing business! Love my new watch 🤩
Helpful Report
Posted 11 months ago
After being let down by another major jewellers, we made our first visit to the Newcastle store, and the difference was amazing. All the staff were exceptionally helpful, both in helping me select from the in-store range, and ordering in stock from another branch. Particular mention to Gemma who was most patient as I wrestled with the difficulty I was having fastening the watch - my fault, not the watch’s. I’ve now made further purchases and I can’t recommend them highly enough both for their customer service and product range. It will be my go to jewellers henceforth.
Helpful Report
Posted 11 months ago
The team at Berry's Jewellers are friendly, helpful and very professional. The product I ordered online arrived safely on time and when I called to ask a question afterwards, they were very accommodating
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Posted 11 months ago
Very happy with the customer service, one of the best experience jewellers Would love to shop again
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Posted 11 months ago
Very good in all aspects of service
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Posted 11 months ago
Excellent service. Delivered next day. I bought a tissot watch for my son’s birthday. It was beautifully wrapped. We could choose the wrist size and the spare links came in the box. I would definitely use again
Helpful Report
Posted 11 months ago
This was my first time buying from Berry's, and I have been very pleased with the experience. Firstly, I found the price of the watch I bought to be very competitive. Secondly, they included free adjustment of the watch bracelet size. And finally, they said that if I had any issues, or needed further adjustments to the bracelet, I could just take it to my nearest Berry's branch to be dealt with at no cost. This is a great mix of Internet and branch-based customer service, and gave me the confidence to go ahead with the purchase. The watch arrived very quickly. We are quite fussy, and found a very slight flaw in the bracelet, and Berry's dealt with it swiftly, painlessly and always in a friendly and professional manner. I will have no hesitation shopping with them again.
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Posted 11 months ago
Exceptional quality, and impressive communications throughout
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Posted 11 months ago
Good price quick service. Nicely packaged
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Posted 11 months ago
Really happy with the price and the smart way the watch I ordered was wrapped and boxed
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Posted 11 months ago
Great service and delivery :)
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Posted 1 year ago
Great experience, i wanted to buy a watch that was sold out and Elliot helped with securing the watch so I can buy it as there was limited stock. He also informed me that they can send me a free cleaning kit for the watch and i am still waiting to receive mine, but other than that very happy with the experience.
Helpful Report
Posted 1 year ago
Berry's Jewellers is rated 4.9 based on 2,043 reviews