Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.60

4.6 Rating 11,529 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,529 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 22nd February 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely but pricey.”

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Posted 4 months ago

Hi, We wanted to let you know that we will be reaching out to you shortly regarding your recent experience. Your feedback is important to us, and we’d appreciate it if you could respond when you receive our message. Thank you for your cooperation, and we look forward to resolving this matter together.

Posted 4 months ago

“Flowers were amazing”

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Posted 4 months ago

“Lovely fresh flowers delivered, very pleased with service.”

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Posted 4 months ago

“Excellent service delivered on time. Always use Appleyard fantastic value for money & amazing flowers.”

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Posted 4 months ago

“Easy to order and the flowers that were delivered were as gorgeous as on the web site. An overall good experience with lovely flowers.”

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Posted 4 months ago

“The worst ever experience as a customer The flowers arrived 3 days after the date requested (for a wedding anniversary!) despite having paid an extra-fee to arrive before 1.00pm the requested day Poor experience, poor reliability (as it's not the 1st time that Appleyard was not able to deliver on time) Absolutely unacceptable”

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Posted 4 months ago

Hi Jerome, I just wanted to follow up with you to make sure the situation was 100% resolved to your satisfaction. As you know, it’s important for us to provide our customers with stellar service. That’s why we would love your feedback as to how we handled your negative experience. And if we did fully resolve the issue, would you mind if we share your words with others? We love letting customers know that if a problem arises, we are totally invested in seeing it fixed for them. Thank you so much, and I look forward to hearing from you! Best regards, Appleyard London Customer Support Team

Posted 4 months ago

“Omg my flowers are out of this world wow my son bought me white lillies GRANDE and Prosecco and card Honestly never received such stunning flowers this company is fantastic so so happy”

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Posted 4 months ago

“Recipient was ecstatic. Blooms were better than expected. Very good quality, unusual varieties.”

Appleyard London 5 star review on 27th September 2024

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Posted 4 months ago

“Great service as always!”

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Posted 4 months ago

“Fresh and nicely packed flowers”

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Posted 4 months ago

“Always good service”

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Posted 4 months ago

“The flowers are always spectacular and last the longest. One of my favourite florist to purchase the more beautiful bouquets.”

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Posted 4 months ago

“The flowers looked great thank you”

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Posted 4 months ago

“Gorgeous flowers worth the money and great service.”

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Posted 4 months ago

“My fiance absolutely loved these flowers. They were in bloom, beautifully presented, well packaged and arrived on the day requested. I've ordered flowers for her many times using various other companies and this company by far has been the best. You have been above and beyond. Couldn't be anymore delighted, thank you!”

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Posted 4 months ago

“The flowers looked good, and arrived on time.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Quick efficient ordering. A good choice of options at various prices and with add ons. Delivered as agreed and on time. All round good quality flowers and a good service.”

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Posted 4 months ago

“Arrived as promised and lovely flowers”

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Posted 4 months ago

“Proficient and helpful service, splendid autumn flowers”

Appleyard London 5 star review on 24th September 2024

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Posted 4 months ago

Appleyard London is rated 4.6 based on 11,529 reviews