Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,564 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

386

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really great service, high quality products and always delivered on time.”

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Posted 1 year ago

“Lovely flowers arrived on Mother’s Day, in perfect condition!”

Appleyard London 5 star review on 23rd March 2023

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Posted 1 year ago

“Bought flowers for Mother and mother in law both said how gorgeous they were. Very happy.”

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Posted 1 year ago

“Amazing service”

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Posted 1 year ago

“Very happy with the flowers and delivery times.”

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Posted 1 year ago

“Avoid this company at all cost. I have ordered a birthday flower for next day delivery in London. I have even paid extra for early delivery. They told me the next day that they don`t have the item available, forcing me to take their offered product considering the timelines. I have told them that I need a delivery until 5 pm, which was confirmed. I have received a mail stating that the the flowers will be delivered between 21 and 22!!! Sorry but, who would like receive birthday flowers at 21/22!!”

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Posted 1 year ago

“I ordered an orchid plant for my mum for Mother's Day. It arrived with masses of buds, some of which were open and some closed and the colours were stunning. My mum was so thrilled with it. I have ordered before from Appleyard and have never been disappointed & wouldn't hesitate to recommend.”

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Posted 1 year ago

“Avoid - Didn't deliver Valentines Day or Mothers Day flowers! Ordered my Valentines Day and Mothers Day flowers in middle of January together as part of an offer on the website. Offer guaranteed delivery on Valentines Day and Mothers Day NEITHER turned up meaning I had to go out to the shops in order to have any flowers on the two most important flower days of the year. Obviously less than ideal Asked Appleyard to acknowledge this and provide compensation and they simply pointed me to their standard T&Cs. I tried to make the point to them that this is an exceptional case where they have failed to deliver on the two biggest days of the year but they were unwilling to acknowledge this or provide any further compensation. I don't normally write reviews but feel they should be held accountable as a flower company who can't deliver on Valentines Day and Mothers Day.”

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Posted 1 year ago

“Slightly disappointing bunch of flowers Lovely roses but the flowers with them are in bud and aren’t going to open, picked slightly to early I suspect. As I say though the roses are lovely”

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Posted 1 year ago

“Delivered two days early (!) but apart from that very happy.”

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Posted 1 year ago

“In time delivery, and beautiful flowers.”

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Posted 1 year ago

“First time using Appleyard having used lots of other online next day florists before. Online imagery misrepresented the size and quality of the stems. Did not receive fresh flowers but rather ones already browning from age or storage, frankly supermarkets offer better. This was a particularly special occasion and didn’t feel I could gift these. Would not purchase again from Appleyard as Gabbie who replied from their customer services rather than making it right essentially said give it a few days and sorry we don’t do returns. In a few days they’ll be even more wilted! If they refuse a refund I’ll definitely contact my card issuer.”

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Posted 1 year ago

“Very Very Good Thank you Jean Jones timperley Cheshire”

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Posted 1 year ago

“Paid £8.99 for guaranteed Mother’s Day delivery, which now says it will be delivered on Tuesday the 21st. Not the first time Appleyard have delivered late for me when requesting a specific date. Not offering a refund despite not getting what was ordered. Avoid at all costs”

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Posted 1 year ago

“Lovely flowers and quick delivery”

Appleyard London 5 star review on 19th March 2023

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Posted 1 year ago

“On time and great quality.”

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Posted 1 year ago

“Beautiful flowers!”

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Posted 1 year ago

“Ref order 500691343 . NOT DELIVERED. I don’t even want to give one star. Absolutely appalled. First we were told delivery would be by 9pm on Saturday. Incredibly late for starters. Then a message to say delivered 8pm. . It was NOT delivered to my mother and not even the correct address . An appalling text exchange with yodel at 9pm which I will share with Appleyard customer service. These were Mother’s Day flowers planned well in advance. Ordered via the BA.com shop so I will also be sending full details to them about the terrible service annd recommending they remove Appleyard from there shop. I will never order from apple yard again.”

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Posted 1 year ago

“Quick and easy next day delivery. Nice flowers that my mum was very happy with.”

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Posted 1 year ago

“Excellent quality , great website and delivery as promised .”

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Posted 1 year ago

Appleyard London is rated 4.6 based on 11,564 reviews