Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.60

4.6 Rating 11,531 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,531 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 22nd February 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy costumer Great service”

Helpful Report

Posted 6 months ago

“Parcel arrived on time, beautifully presented and as described”

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Posted 6 months ago

“Order process was smooth & timely from start to finish. The flowers were beautiful & my friend was very happy with them.”

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Posted 6 months ago

“Lovely flowers, accurate delivery.”

Appleyard London 5 star review on 6th August 2024

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Posted 6 months ago

“Appleyard provided a new bouquet because unusually the bouquet did not last very long. Max was extremely understanding and helpful and I’m a happy customer Debra”

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Posted 6 months ago

“Beautiful flowers and reliable delivery. Very happy!”

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Posted 6 months ago

“Top service even better flowers.”

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Posted 6 months ago

“Very pleased to receive flowers, Prosecco and chocolates on our wedding anniversary from my son and daughter in law. The Prosecco was very nice, the chocolates were nothing special and could have come from any run of the mill supermarket but after just 24 hours of arriving the flowers had to be binned, please see attached photograph and don’t waste your money. Unfortunately this site won’t allow me to upload photos.”

Helpful Report

Posted 6 months ago

We're sorry to hear about your recent experience with us. We aim to provide the best service and clearly, we missed the mark this time. Could you please reach out to our customer service team so we can rectify this issue? We would be happy to send a replacement bouquet to you.

Posted 6 months ago

“worst flowers nd worst hamper i have ever had in my life flowers died withing 48 hours hamper doesnt come as a hamper customer service is unprofesional avoid at all costs”

Helpful Report

Posted 6 months ago

We're sorry to hear about your recent experience with us. We aim to provide the best service and clearly, we missed the mark this time. Please expect a message from our team soon to discuss this further. We hope to have the opportunity to restore your faith in our service.

Posted 6 months ago

“I always use appleyard and recommend to friends. always great service and easy to use site”

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Posted 6 months ago

“I have not given full marks because if there is a problem, there is no one in person to speak to. Anbautomatemate on computer dosent count for me. Otherwise the bouquets have always been beautiful.”

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Posted 6 months ago

“On time, good quality and easy to use”

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Posted 6 months ago

“East to order. Delivered as promised. Flowers were gorgeous!”

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Posted 6 months ago

“Very disappointed. Automated email told me flowers were on the way. Second automated email told me my flowers wouldn’t be delivered on time to my friend. That was Saturday. It’s Mondaynand I’m still waiting. Won’t be using you again.”

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Posted 6 months ago

“Had flowers delivered Monday afternoon 22 July 2024, they were nearly dead two days later, now on Friday they are all wilted”

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Posted 6 months ago

We regret the flowers didn’t last as expected and appreciate your feedback. Please expect a message from our team soon to discuss this further. We hope to have the opportunity to restore your faith in our service.

Posted 6 months ago

“Not happy with the flowers. Ordered the peonies bouquet and what arrived was disappointing. The peonies never bloomed, the other flowers in the bouquet died quickly”

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Posted 7 months ago

“Beautiful flowers delivered on time!”

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Posted 7 months ago

“Flowers arrived on time in perfect condition! I must say, the prices are very reasonable for the great care and service they provide! Will definitely order more!”

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Posted 7 months ago

“Fantastic! Flowers where delivered on time and in excellent condition Let’s just say I am in my girlfriends good books!”

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Posted 7 months ago

“Very simple ordering, beautiful flowers and regular updates for delivery”

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Posted 7 months ago

Appleyard London is rated 4.6 based on 11,531 reviews