Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,564 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

386

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Went the extra mile and assisted with a change of dates and lovely flowers also.”

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Posted 1 year ago

“Beautifully presented bouquet and speedy next day delivery - all round 100% and would definitely use again!”

Appleyard London 5 star review on 29th July 2023

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Posted 1 year ago

“Flowers were really beautiful and the wife was extremely happy about it. Will definitely buy again from Appleyard.”

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Posted 1 year ago

“Tried to order a very expensive bouquet for my sons engagement only to be told this was not available and to go to customer services for help . This is non existent and when asked if I needed help the “yes” option ignored my request - Attempted several times with no response No access to actual human interaction - Apalling customer service in fact no customer service whatsoever -And to think I paid to be a privileged member!! I have been a loyal customer but Never Again will I use Appleyard London .”

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Posted 1 year ago

“My friend said they are absolutely beautiful”

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Posted 1 year ago

“My second order for my sister's birthday. Flowers were beautiful and arrived on time.”

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Posted 1 year ago

“The flowers were never delivered to the recipient.”

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Posted 1 year ago

We're really sorry to hear about your disappointment. We strive to ensure all our customers are satisfied with our service. Please contact us directly so we can resolve this issue - a replacement bouquet is certainly an option we can discuss.

Posted 1 year ago

We're really sorry to hear about your disappointment. We strive to ensure all our customers are satisfied with our service. Please expect a message from our team soon to discuss this further. We hope to have the opportunity to restore your faith in our service.

Posted 1 year ago

“Excellent flowers and service!”

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Posted 1 year ago

“Brilliant service, and delivered on time as asked for!! Brownie points from the wife because she loved them.”

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Posted 1 year ago

“Great service, great options of flowers / gifts. Will order from Appleyard it again.!”

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Posted 1 year ago

“Fast reliable service, stunning flowers and no issues at all. Excellent condition and service provided.”

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Posted 1 year ago

“I was sent an orchid as a present yesterday. It had wilted flowers, no new buds, and the soil core was bone dry. It was not rooted and fell out of the pot. I have an identical orchid, four years old, which cost me £6. When you buy an orchid it shoukd be rooted in the growing medium. This is very poor service. The telephone number I eventually found was not recognised. Very unsatisfactory. My daughter is dealing with my complaint.”

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Posted 1 year ago

“Great flowers, beautifully arranged, very happy with my order!”

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Posted 1 year ago

“Worst company I have dealt with, after sales is shocking, no replies to emails, whilst continuing to bombard with promotional emails. ABSOLUTELY AVOID!”

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Posted 1 year ago

“Absolutely stunning flowers top quality always !!”

Appleyard London 5 star review on 16th July 2023

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Posted 1 year ago

“Bought the Daquari bouquet for my poorly cousin. She loves them and it really cheered her up. Beautiful flowers, stunning colours and timely delivery. Thanks.”

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Posted 1 year ago

“Ordering online was quick and easy and the end result - flowers - were lovely”

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Posted 1 year ago

“I hadn't heard of appleyard till now and I'm very pleased with my produce the tote bag is lovely the handles are very comfy”

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Posted 1 year ago

“Beautiful flowers and speedy delivery!”

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Posted 1 year ago

“Lovely full bouquet, thank you so much 😊”

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Posted 1 year ago

Appleyard London is rated 4.6 based on 11,564 reviews