Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,564 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

386

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers arrived on time and in great condition. Thank you!”

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Posted 1 year ago

“Excellent service. Beautiful tulips in perfect packaging. 100% recommended”

Appleyard London 5 star review on 14th April 2023

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Posted 1 year ago

“I ordered the flowers for my mum - she said they were beautiful and the loveliest ‘delivery’ flowers she has ever received. This is the second time I have used appleyard and am so impressed - wouldn’t go anywhere else now!”

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Posted 1 year ago

“AVOID - Didn't deliver Valentines Day or Mothers Day flowers! Ordered my Valentines Day and Mothers Day flowers in middle of January together as part of an offer on the website. Offer guaranteed delivery on Valentines Day and Mothers Day NEITHER turned up meaning I had to go out to the shops in order to have any flowers on the two most important flower days of the year. Obviously less than ideal Asked Appleyard to acknowledge this and provide compensation and they simply pointed me to their standard T&Cs. I tried to make the point to them that this is an exceptional case where they have failed to deliver on the two biggest days of the year but they were unwilling to acknowledge this or provide any further compensation. I don't normally write reviews but feel they should be held accountable as a flower company who can't deliver on Valentines Day and Mothers Day.”

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Posted 1 year ago

“Very happy, flowers were perfect!”

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Posted 1 year ago

“Really nice flowers 💐 and delivery arrangements were seamless”

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Posted 1 year ago

“I have had consistently good service with beautiful plants and flowers arriving on time.”

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Posted 1 year ago

“Tried to contact driver to rearrange delivery, they never replied and left the package out in the rain. Destroyed!”

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Posted 1 year ago

“Stunning and fragrant bouquet which included hyacinths and delighted the recipient”

Appleyard London 5 star review on 30th March 2023

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Posted 1 year ago

“Very happy with the flowers.”

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Posted 1 year ago

“EXCELLENT SERVICE”

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Posted 1 year ago

“These were bought as a mothers day gift. She was very happy with them, said they were well packaged/protected and "had a good range of foliage"”

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Posted 1 year ago

“My sister in law was thrilled with her flowers”

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Posted 1 year ago

“Delivered and great flowers”

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Posted 1 year ago

“Lovely flowers”

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Posted 1 year ago

“Very happy with the service, flowers were beautiful 🙂”

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Posted 1 year ago

“Flowers received really looked nothing like the picture on the website. So disappointed. This is about the 3rd time I’ve been let down by Appleyard. I wouldn’t use them again but I have paid for a privilege account with free delivery for a year so thought I would use that. It’s all very well having a happiness guarantee but I would prefer that the flowers were up to standard not to credit that means I then have to order again….”

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Posted 1 year ago

“After having very bad experiences in the past with prestige and inter-flora, I was running out of patience with flower companies but I was recommended to try appleyard and I’m very glad I did, the recipient loved the flowers and 6 days later they are still going strong. Highly recommended”

Appleyard London 5 star review on 23rd March 2023

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Posted 1 year ago

“Really good service”

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Posted 1 year ago

“Flowers were lovely - a little pricey, even with a discount code, but the service and quality were great.”

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Posted 1 year ago

Appleyard London is rated 4.6 based on 11,564 reviews