Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,572 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

386

Anonymous

Anonymous // 01/01/2019

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English

“Excellent customer service”

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Posted 2 years ago

“Fabulous product, service & value”

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Posted 2 years ago

“Amazing flowers and service, have not had any issues. The members of family that have received them have all said how lovely the flowers are.”

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Posted 2 years ago

“The flowers were lovely and fresh!”

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Posted 2 years ago

“I always order flowers from Appleyard for my daughter who lives in the UK and they never disappoint! She sends me photos and tge arrangements are always beautiful--exactly what's shown on the web site!”

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Posted 2 years ago

“The flowers delivered were nothing like the catalog photo. Immensely disappointing. Paid £32 for flowers worth £6 at a garage forecourt. Complained to shop we ordered from. Received £15 refund. The flowers were for your daughter in law who got a well earned promotion at work. It was very disappointing to say the least. Very poor service. Photos show the difference”

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Posted 2 years ago

“Appleyard has made it possible for me to make my partner's birthday very special for a few years. We live oceans away right now and they love roses, so I was able to send them a perfect dozen roses.”

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Posted 2 years ago

“Flowers looked and smelt lovely when they opened they also lasted really well”

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Posted 2 years ago

“Beautiful array of flowers which kept producing surprises for nearly a month.”

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Posted 2 years ago

“Water timer works fine”

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Posted 2 years ago

“Flowers are consistently beautiful and customer service outstanding!”

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Posted 2 years ago

“I wish I were wealthy enough to buy more from you as I have never been disappointed in the quality of the flowers. The bouquets arrive in great condition, usually last a long time, and always get comments from all visitors.”

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Posted 2 years ago

“The Friendship Rose gift is beautiful and arrived well packaged with plenty of breathing space.”

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Posted 2 years ago

“I was able to send flowers to my cousin in London then Brighton from Sydney, Australia and it all went smoothly and the flowers were gorgeous.”

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Posted 2 years ago

“The flowers were for a friend and she said they were fantastic. Used more than once. Thank you”

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Posted 2 years ago

“Really good service have used a number of times to send flowers to various people. Always had positive feedback”

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Posted 2 years ago

“Really nice flowers”

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Posted 2 years ago

“Flowers were ordered for Christmas 2017, and I’ve just been asked to review (July 2022)!! A shame because I was disappointed at the time - having ordered from the picture for full bloom, the flowers were received in bud. No warning was given about that and, had it been, I would have thought twice about buying. I’ve not used Appleyard since so am surprised to receive the review request. More surprised that I had to say “yes” to the question “are you happy with…” in order to leave a review. Saying “no” took me to a happiness guarantee.”

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Posted 2 years ago

“A very big thankyou to Kat Rose, the Senior Customer Happiness Advisor. My bouquet didn't match the one I requested but Kat sorted it out immediately after I had got in touch -wonderful service and as always, beautiful flowers!”

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Posted 2 years ago

“Gorgeous flowers and great service as always.”

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Posted 2 years ago

Appleyard London is rated 4.6 based on 11,572 reviews