Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,582 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 11th March 2025

Mr Krystian B

Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

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Appleyard London 5 star review on 17th February 2025

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Appleyard London 5 star review on 10th February 2025

Lilia T

387

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to navigate and prompt delivery”

Helpful Report

Posted 1 year ago

“I placed the order through British Airways shopping as quality is normally good and different. The Happiness guarantee is difficult because you don't want to fuss the recipient on taking photo's to prove a point. The delivery was the issue not the quality because the service was set up to deliver up to 9:00 pm. I would look at this and restrict to latest 7:00 as if a Birthday it is likely they will go out to celebrate. Overall the recipient was happy with the quality apart from thre crythansunums not recovering. The query was handled well by Appleyard refunding the delivery charge. I have not received Avios expected for some reason as this is the secondary reason for using Appleyard. So overall not perfect but was service related not product.”

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Posted 1 year ago

“Good, responsive customer service, but they arrived late. I think that was more of a courier issue though. Quality flowers, good price.”

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Posted 1 year ago

“The package arrived on time with next day delivery option. The bucket looked like in the picture so I am definitely happy with this service provided by Appleyard.”

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Posted 1 year ago

“Flowers were lovely but the bouquet was a little smaller than I expected.”

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Posted 1 year ago

“I wish they had the same Color I ordered as in photos. Otherwise whole service was very good.”

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Posted 1 year ago

“I was disappointed that although I had paid for next day delivery, the flowers in fact turned up after 3 days. The reason being (as I found out when checking the REALLY small print) was that anything ordered on a Friday (therefore delivered on Saturday) would not be delivered until Monday. I just hope they weren't dispatched on Friday and were sitting around in a sorting office until Monday. That said, my God daughter was delighted with the flowers.”

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Posted 1 year ago

“Goods delivered as ordered.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Beautiful looking flowers, but roses were finished after three days. Would have expected them to last a little longer.”

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Posted 1 year ago

“Great flowers but deliver was disappointing and wasn’t delivered on time, arriving a day late.”

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Posted 1 year ago

“Sent as a surprise to my mother. She thought they were great.”

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Posted 1 year ago

“Ordered from Canada for daughter in London UK. Excellent on time safe delivery.”

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Posted 1 year ago

“We were very pleased with the flowers and their early delivery – right on time. I would have given you a five-star rating but the outside edges of the blooms of the lilac-pink roses in the arrangement were a little faded brown. Ever so slightly, but nonetheless noticeably. So not a perfect five.”

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Posted 1 year ago

“Flowers arrived on time, and they were very fresh”

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Posted 1 year ago

“Gift was very nice but I didn't like the fact that you can't contact the recipient”

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Posted 1 year ago

“Unfortunately, I haven't seen the flowers myself but have been told that they are beautiful! Ordering was straightforward. Delivery was fine, if a little late in the day.Al in all good!”

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Posted 1 year ago

“The only complaint I have there is no telephone number to speak to somebody,”

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Posted 1 year ago

“Nice flowers”

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Posted 1 year ago

“Great service and lovely flowers”

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Posted 1 year ago

Appleyard London is rated 4.6 based on 11,582 reviews