Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,575 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

386

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely flowers, delivered quickly.”

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Posted 2 years ago

“Very easy to use website and next day delivery.”

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Posted 2 years ago

“The flowers were good quality but my mother also had flowers from my brother. He paid £10 for a more superior bouquet from tesco. I paid £42 and actually preferred the tesco bouquet. Won’t be using again sadly.”

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Posted 2 years ago

Hi Mrs Susan, thanks for taking the time to leave us a review, and we're so sorry to hear that you've not had the best experience with your recent order. We've since looked into this further for you and one of our customer service team should be in touch soon to get this issue resolved. Once again we apologise for any disappointment caused.

Posted 2 years ago

“Mum really impressed with flowers, and a week on, still going strong. Will highly recommend and use again.”

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Posted 2 years ago

“Arrived early in the morning on Mother’s Day and looked great!”

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Posted 2 years ago

“Lovely flowers.”

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Posted 2 years ago

“Everything as expected.”

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Posted 2 years ago

“Good value”

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Posted 2 years ago

“Excellent service, timely delivery. Only issue was the website checkout I had an offer and couldn’t see where to put the code in, so ended up paying a lot more than I should have. This needs to be easier to use/clearer.”

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Posted 2 years ago

“flowers beautiful arrived on time great value for money”

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Posted 2 years ago

“Very good quality product, efficient delivery. Great option for Mothers Day!”

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Posted 2 years ago

“Excellent! Great flowers and great service.”

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Posted 2 years ago

“Lovely flowers, easy to use”

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Posted 2 years ago

“Always quick delivery, have lots of selection and they last a while. I think the price is spot on for what you get.”

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Posted 2 years ago

“Flowers were almost all dead and very poor quality upon arrival. Extremely embarrassing- I had ordered these from Canada for my mum who lives in the UK. I had high expectations for Appleyard but very disappointed. This will be my first and last time using this company. I should of placed an order with a local florist.”

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Posted 2 years ago

Hi Suseel, thanks for reaching out and we're really sorry to hear about what happened to your order. We can understand how frustrating this must've been, especially as it was supposed to have been a special gift for your mum. We're looking into this further for you, and one of our customer service advisers should be in touch soon to try and get any issues resolved. Once again we apologise for letting you down on this occasion and hope we can get this sorted for you soon.

Posted 2 years ago

“Good quality on arrival and delivered on time and as expected. All good alround. Thanks.”

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Posted 2 years ago

“Very pleased with flowers they were a great purchase”

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Posted 2 years ago

“Very good flowers.”

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Posted 2 years ago

“Easy to order and delivery times very good even at short notice. Flowers are always in good condition as well.”

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Posted 2 years ago

“They were beautifully presented. In bud. One of the best ever received. I will definitely use again.”

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Posted 2 years ago

Appleyard London is rated 4.6 based on 11,575 reviews