Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,574 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,574 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 27th February 2025

Anonymous

Appleyard London 5 star review on 22nd February 2025

386

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Friend was very happy with their letterbox flowers.”

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Posted 2 years ago

“Flowers were bigger than I expected and the recipient moved them. They were beautiful.”

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Posted 2 years ago

“Beautiful flowers that have lasted well”

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Posted 2 years ago

“My friend loves peonies and was amazed to get such beautiful blooms in early May .”

Appleyard London 5 star review on 7th May 2022

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Posted 2 years ago

“Excellent customer service and quality. I highly recommend Appleyard”

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Posted 2 years ago

“Red roses were packed and presented beautifully. Flowers were fresh without any petals falling off. Would recommend”

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Posted 2 years ago

“Lovely flowers, good selection and prices and delivery on perfect time!”

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Posted 2 years ago

“Gorgeous flowers everytime packaged beautifully and great prompt service. Inter who?”

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Posted 2 years ago

“Great customer service and speedy delivery- would order again”

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Posted 2 years ago

“Easy to use website, good variety of bouquets to choose from. Would use again. Recipient was delighted.”

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Posted 2 years ago

“Gift delivered on time and without fust”

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Posted 2 years ago

“Quick delivery.”

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Posted 2 years ago

“Superb as usual!”

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Posted 2 years ago

“Having received these flowers as a surprise gift from a friend, I must say I am completely underwhelmed. There was no leaflet in the box guiding on how to arrange them, the irises were fully open and the rest of the flowers looked very sad and sorry for themselves. They did not improve after being in water for a couple of days, so sadly they are now in the compost bin. Very disappointed by what was a lovely gesture.”

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Posted 2 years ago

Hi, thanks for taking the time to leave us a review, and we're so sorry to hear that your bouquet didn't arrive in the best condition. Please be advised this isn't the experience we want our customers to have. We've looked into this further for you, and one of our customer service team should be in touch soon to get this issue resolved for you. Once again we apologise for any disappointment caused.

Posted 2 years ago

“The flowers were for a friend who is having chemo. They arrived on the day promised, but it was after 9 pm and my friend had to get out of bed to receive them - which she was very annoyed about. Needless to say, she left them in the hallway and put them in water the next day. Having said that, she liked the flowers.”

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Posted 2 years ago

“I ordered flowers from Appleyards for the first time last week having been recommended to use them by my son. I was slightly concerned when I didn't receive an order confirmation and tried without success to telephone to check my order had been received. I then sent an email and got a quick positive response. I also liked the fact that I could track the order easily. Very good and efficient service.”

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Posted 2 years ago

“Great flowers very happy with my order”

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Posted 2 years ago

“very efficient non-problematic, easy order to place”

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Posted 2 years ago

“Sent flowers as a 70 th birthday to my mother. Roses went brown and died other buds didn’t open. I know they do the money back guarantee but why would I want more credit to buy flowers that may die again.”

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Posted 2 years ago

Hi, thanks for taking the time to leave us a review. We're so sorry to hear that your flowers didn't arrive in a good condition, and also didn't last as long as intended. Please rest assured this isn't the experience we want our customers to have, and we apologise for any disappointment caused. One of our customer service team has since reached out via email, and we hope to get this resolved for you soon.

Posted 2 years ago

“Flowers and wine as shown on website. Delivery as promised.”

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Posted 2 years ago

Appleyard London is rated 4.6 based on 11,574 reviews