Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 11,409 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

Visit Website

Email:

customerservices@appleyardlondon.com

Write Your review

Tell us how Appleyard London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appleyard London 5 star review on 8th January 2025

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good flowers & service”

Helpful Report

Posted 3 months ago

“My order did not go through and I had no flowers the day before my wedding. The team managed to turn it around in less than 24h to make sure I get my beautiful wedding flowers on time! Thank you again.”

Helpful Report

Posted 3 months ago

“Beautiful flowers and really beautifully wrapped. 100% will use Appleyard again. I have received flowers as gifts too, and always been really impressed with the quality, which is why I felt confident using them for a gift myself.”

Helpful Report

Posted 3 months ago

“Stunning flowers”

Helpful Report

Posted 3 months ago

“Very good service and beautiful flowers, thank you!”

Helpful Report

Posted 3 months ago

“It was well presented”

Helpful Report

Posted 3 months ago

“Easy to navigate and fast delivery”

Helpful Report

Posted 3 months ago

“I sent my friend flowers for birthday she said she was impressed”

Helpful Report

Posted 3 months ago

“Bright and colourful bouquet. Another beautiful and colourful bouquet from Appleyard. Delivered fresh and well packaged. I love the ease of taking out the bouquet without damaging the flowers. A great design feature. They are the table centre piece with beautiful scent.”

Appleyard London 5 star review on 1st October 2024

Helpful Report

Posted 3 months ago

“Good, generous and colourful bouquet. Delivered efficiently. Delighted as always with your service.”

Helpful Report

Posted 3 months ago

“The order process was very easy”

Helpful Report

Posted 3 months ago

“Delivered to perfection”

Helpful Report

Posted 3 months ago

“Lovely flowers at a reasonable price”

Helpful Report

Posted 3 months ago

“Lovely but pricey.”

Helpful Report

Posted 3 months ago

Hi, We wanted to let you know that we will be reaching out to you shortly regarding your recent experience. Your feedback is important to us, and we’d appreciate it if you could respond when you receive our message. Thank you for your cooperation, and we look forward to resolving this matter together.

Posted 3 months ago

“Flowers were amazing”

Helpful Report

Posted 3 months ago

“Lovely fresh flowers delivered, very pleased with service.”

Helpful Report

Posted 3 months ago

“Excellent service delivered on time. Always use Appleyard fantastic value for money & amazing flowers.”

Helpful Report

Posted 3 months ago

“Easy to order and the flowers that were delivered were as gorgeous as on the web site. An overall good experience with lovely flowers.”

Helpful Report

Posted 3 months ago

“The worst ever experience as a customer The flowers arrived 3 days after the date requested (for a wedding anniversary!) despite having paid an extra-fee to arrive before 1.00pm the requested day Poor experience, poor reliability (as it's not the 1st time that Appleyard was not able to deliver on time) Absolutely unacceptable”

Helpful Report

Posted 3 months ago

Hi Jerome, I just wanted to follow up with you to make sure the situation was 100% resolved to your satisfaction. As you know, it’s important for us to provide our customers with stellar service. That’s why we would love your feedback as to how we handled your negative experience. And if we did fully resolve the issue, would you mind if we share your words with others? We love letting customers know that if a problem arises, we are totally invested in seeing it fixed for them. Thank you so much, and I look forward to hearing from you! Best regards, Appleyard London Customer Support Team

Posted 3 months ago

“Omg my flowers are out of this world wow my son bought me white lillies GRANDE and Prosecco and card Honestly never received such stunning flowers this company is fantastic so so happy”

Helpful Report

Posted 3 months ago

Appleyard London is rated 4.6 based on 11,409 reviews