Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,773 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

Location:

Allegro Music,
95 High Street,
Chelmsford
Essex
SS0 7JG

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am tempted to upgrade my Genos to the Genos2 and I had forgotten that I purchased my Genos from Allegro back in 2017 at which time my contact at Allegro,Emma gave me excellent service. I have been making enquiries at other music shops but having looked at the Allegro website and the fantastic range of services, I am confident that should I change keyboards, I will be happy to give my business to Allegro.”

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Posted 11 months ago

Thank you for leaving a review. If you have any questions about upgrading, please do not hesitate to contact us. We will always be here to help.

Posted 11 months ago

“The Chelmsford store gave me very helpful advice on what keyboards would be suitable for a beginner and provided an excellent purchasing service.”

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Posted 1 year ago

Thank you for your review David, we are pleased to hear about your positive experience with us!

Posted 1 year ago

“Very efficient service by professional people”

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Posted 1 year ago

Thank you for leaving a review Mark!

Posted 11 months ago

“Upgraded from A Tyros 2 to a 76 Key Tyros 5. I was given a generous part exchange for my old Tyros, and they were more than happy to point out the different finance offers, in particular the "take it away" which would have given me a 9-month interest free option. The delivery of the new instrument (which was free) came 3 days after I paid for it and only 2 days later a collection courier came to collect my Tyros 2 which was also free of charge. The salesperson I dealt with called Ben was very professional and gave me really good advice using his "musicians head" not just as a salesman. If he was busy when I telephoned with it must have been at least a dozen different queries, he always returned my call promptly and was always happy to give me his advice and know how. I should also point out the Tyros 5 was in mint condition as was the speakers, all the wiring and the manual, I even got a 2 year solid guarantee. I cannot praise Allegro Music enough and would highly recommend anyone to give them a call first for your musical needs, it will save you looking around elsewhere and I promise you will not be disappointed.”

Helpful Report

Posted 1 year ago

Thank you for your review Wayne. We are so pleased to hear about the experience that you had with us. We hope you are enjoying your Tyros 5. If you have any questions in the future, please do not hesitate to contact us, we will always be here to help!

Posted 1 year ago

“Allegro Music are a wonderful company to deal with, from my first enquiry to the delivery and set-up in my home. Chris had to come to London on the day of delivery, next day service, and was stuck in really heavy traffic which took a few hours longer to get to me keeping me informed he was still on his way but still persevered when most would have turned back and tried another day. Chris and his son still had a beaming smile when they arrived and even set things up for me. My new Yamaha SX900 was in perfect condition and I was also given a bonus usb drive with extras for the keyboard. I had a few teething problems as with any new items, and on contacting the store, the staff went out of their way to solve them, very friendly efficient team, and customer focused which is getting harder to find these days so top marks from me and highly recommended if you want peace of mind now and going forward with your purchase you can't go wrong with Allegro Music.”

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Posted 1 year ago

Thank you for your review Mark. I am so pleased to hear that you had such a positive experience with us, we will always do our best to get your instrument to you on time! If you have any questions about your SX900 in the future, please do not hesitate to contact us, we will always be here to help. We hope you're enjoying your new keyboard!

Posted 1 year ago

“Highly professional service from start to finish. The staff in the Chelmsford branch are Knowledgeable and very polite. I cannot fault any aspect of my experience here and wouldnt hesitate to return if I needed to purchase something else.”

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Posted 1 year ago

Thank you for your review Sam. We are pleased to hear about the positive experience you had with us. If you have any questions in the future, please do not hesitate to contact us.

Posted 1 year ago

“Allegro found just what I was looking for, made the purchase easy and arranged delivery over some considerable distance. The response to my enquiries always dealt with politely and conscientiously. I would not hesitate to recommend Allegro Music to anyone musically inclined. Thank you to all at Allegro.”

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Posted 1 year ago

Thank you for your review Jayne, we hope you are enjoying your new instrument.

Posted 1 year ago

“Both my wife and I have bought a guitar and 2 ukealles from you plus other items in recent years. We have always been happy with the service and would always recommend 😀 you. A very helpful team Thankyou Angela and George”

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Posted 1 year ago

Thank you for leaving us a review Angela and George. We are pleased to hear that you are enjoying your instruments!

Posted 1 year ago

“Excellent professional staff. From buying piano to receiving our first lesson very good delivery and customer service. Thank you Mr and Mrs Fletcher.”

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Posted 1 year ago

Thank you for leaving us a review.

Posted 1 year ago

“I purchased a keyboard which arrived by the transport damaged but it only took one phone call for Allegro to arrange everything to picking up the damaged keyboard to sending me a replacement. I don't normally do feed back but the service at Allegro was above and beyond.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a review. We are pleased to hear that you had such a positive experience with us, we will always do everything we can to help. If you have any questions in the future, please do not hesitate to contact us.

Posted 1 year ago

“Very helpful and good communication. Very pleased with instrument and delivery. Would recommend and use again.”

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Posted 1 year ago

Thank you for your review Roy. We hope you're enjoying your new instrument!

Posted 1 year ago

“Prompt friendly service”

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Posted 1 year ago

Thank you for leaving us a review David.

Posted 1 year ago

“Precise and speedy delivery after opening the front door I first went straight to the kitchen to make some tea , as soon as the tea was ready to take to your guys I heard the organ playing. Unbelievable. Thanks.”

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Posted 1 year ago

Thank you for leaving us a review. We hope you're enjoying your new Organ!

Posted 1 year ago

“Good price and fast delivery. Very happy.”

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Posted 1 year ago

Thank you for leaving a review.

Posted 1 year ago

“Georgia at the Chelmsford shop was very knowledgeable and helpful in assisting my wife and me to make a choice of piano. The whole procedure was easy and stress-free.”

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Posted 1 year ago

Thank you for leaving a review Phillip, we're pleased to hear about your positive experience with us.

Posted 1 year ago

“Friendly,professional and helpful staff in store. Piano arrived on time with helpful staff. The piano itself is superb.”

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Posted 1 year ago

Thank you for leaving a review Stephen, we hope you're enjoying your new piano!

Posted 1 year ago

“i contacted allegro music as i wanted to trade in my yamaha psr-s950 for a tyros 3 with speakers ben came back to me and give me a great deal and i am happy with the service i got and would recommend them”

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Posted 1 year ago

Thank you for your review Trevor, we're pleased to hear about the positive experience you had with us. We hope you enjoy your Tyros 3, if you have any questions in the future, please do not hesitate to contact us.

Posted 1 year ago

“I received outstanding service and advice from Ben and Chris regarding the purchase of our Yamaha digital piano, with which we are delighted.”

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Posted 1 year ago

Thank you for leaving a review Terry, we hope you're enjoying your new piano!

Posted 1 year ago

“Fast and efficient service with a very helpful and caring attitude”

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Posted 1 year ago

Thank you for leaving a review Gary.

Posted 1 year ago

“I ordered a Yamaha Tyros 3 Online ; I was given a Next Day Delivery which I could Track. The Tyros was delivered On Time and in Excellent Condition. I'm very Happy with Allegro Music and would highly Recommend them.”

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Posted 1 year ago

Thank you for leaving a review Paul. We hope you're enjoying your Tyros.

Posted 1 year ago

Allegro Music is rated 4.8 based on 1,773 reviews